Jabra PRO 920/925 Service Cable | RJ9 to USB-A – 14201-29

Product Overview

The Jabra PRO 920/925 Service Cable (14201-29) enables connection between your Jabra PRO 920 or PRO 925 headset base station and a PC via USB-A. This specialized cable converts the base station's AUX port to USB, allowing firmware updates and device configuration through Jabra Direct software.

Designed specifically for the Jabra PRO 900 Series, this service cable is essential for IT administrators managing headset deployments. Note that this cable is for firmware updates and configuration only—it does not enable the headset to function as a USB audio device.

Who Should Use This Product?

IT Administrators

Essential for managing Jabra PRO 900 Series deployments, performing firmware updates, and configuring device settings across the organization

PRO 920/925 Headset Owners

Required accessory for users who need to update firmware or customize their headset settings via Jabra Direct software

Why Choose This Product

The Jabra PRO 920/925 Service Cable provides essential connectivity for maintaining your Jabra PRO 900 Series headset system. By enabling direct PC connection, IT teams can efficiently deploy firmware updates across multiple headsets and configure device settings without manual intervention. This cable ensures your headset investment remains current with the latest features and security updates.

Will This Work for Me?

Works With

  • Jabra PRO 920, PRO 925, PRO 930, PRO 930 MS, PRO 930 UC
  • Windows, macOS

Requirements

  • USB-A port on PC
  • Jabra PRO 900 Series base station with AUX port

Software

  • Jabra Direct (required for firmware updates and configuration)

Note

This cable is for firmware updates and configuration only—it does NOT enable the headset to work as a USB audio device for calls.

What's in the Box

  • Service cable (RJ-9 to USB-A)

Technical Specifications