About Macondo Networks

Macondo believes that the relationships we enjoy are not transactional, but long-term. We pride ourselves on developing strong relationships with our employees, our clients and our community. One way we accomplish this is by understanding our client's individual business goals and helping them find the right technologies to achieve them.

Our peak status with select technology manufacturers gives us the ability to get the best possible discounts, but also enables us to provide support during the design and testing process for projects. Sample test units, direct escalation lines of technical support to external partners, as well as our in-house technical support and testing facilities are included in the value which we present to our customers.

These capabilities can streamline a project's timeframe making competition faster, resulting in a savings of time and money.

As a part of our brand, Macondo also provides gratis post-sale technical support and facilitation above and beyond individual manufacturer levels for situations that require this extra engagement. We also have the ability to extend asset care and control with various SaaS subscriptions and other value-added services and are always available for subsequent discussions surrounding needs and offerings.

An oft-overlooked but critical aspect of total cost/benefit of ownership is asset disposal. Macondo assists with responsible elimination of assets which have outlived their value within our clients' organizations. Additionally, if there is associated value remaining in these cascaded assets, that value can be credited back to our customers for use against future purchases.

At Macondo, we constantly conduct industry research via multiple vehicles and leverage our manufacturer and channel relationships which ensures we are familiar with trends – technology evolution, manufacturer platform transitions, distribution cost relief programs, Tier I competitor pricing, etc. – which enables us to maintain the most competitive and competent presence as both an industry leader and trusted provider to our customers.

Macondo also prides itself on investing in its local community. We participate in many school programs and fundraisers, through donations of equipment and time, as well as advertising in journals and playbills. Around the holidays, we always share many of the goodies we receive with the local rescue squad.

It is not unusual to have students from the dance studio and indoor soccer academy next door stop in for a snack or to visit "Dash," Macondo's 17 lb. golden doodle. Dash loves all the attention at work and helps maintain a cheerful environment.

Macondo Networks, LLC is a buyer and seller of telecommunications equipment and services. We also provide cloud-based communication services – solutions for hosted unified communications and collaboration, contact center and customer experience management, and networking, along with related services, to large enterprises, midmarket companies, small businesses and government organizations around the country.

Our mission is to engineer/integrate/support UCaaS services that allow customers to adapt and thrive in a competitive landscape where streamlined communication is key to survival.

Our name is derived from the fictional town created by Latin American writer Gabriel Garcia Marquez in 100 Years of Solitude.

Garcia's Macondo is an isolated town (in the remote jungles of Columbia) that has no contact with the outside world for many years except for gypsies who occasionally visit to sell them technological innovations (magnets, ice, telescopes, the railroad). The town is dedicated to hard work, order and being happy.

Macondo Networks prides itself on working very closely with clients to ensure complete and utter satisfaction every step of the way. We make sure that all our clients' needs are met and go beyond business as usual to accelerate new opportunities and mutual growth.