EPOS CEHS-AV 03 Avaya Electronic Hook Switch Cable – 1000740

Product Overview

The EPOS CEHS-AV 03 (1000740) is an Electronic Hook Switch (EHS) adapter cable that enables remote call control between compatible Avaya desk phones and EPOS wireless headsets. This essential accessory allows users to answer and end calls directly from their wireless headset without returning to their desk, providing hands-free convenience and improved workflow efficiency.

Designed for comprehensive compatibility, the CEHS-AV 03 works with Avaya digital deskphone series including the 1400, 9400, and 9500 series, as well as IP deskphone series 1600 and 9600. On the headset side, it supports EPOS wireless headsets including the IMPACT SDW 5000, DW, SD, and D 10 series, making it a versatile solution for enterprise environments.

Who Should Use This Product?

Contact Center Agents

Enables hands-free call handling for agents using Avaya phones with EPOS wireless headsets, improving efficiency and mobility.

Office Professionals

Perfect for desk workers who need to answer calls while away from their desk, providing flexibility in busy office environments.

IT Administrators

Simple plug-and-play setup for deploying remote call control across Avaya phone systems with EPOS headsets.

Why Choose This Product

The EPOS CEHS-AV 03 transforms your Avaya desk phone and EPOS wireless headset into a seamless communication system. By enabling electronic call control, you can answer incoming calls with a single button press on your headset from anywhere within wireless range—no need to rush back to your desk or use a mechanical handset lifter. This improves productivity, reduces missed calls, and provides the freedom to move around your workspace while staying connected.

Will This Work for Me?

Works With

  • Avaya digital phones: 1403, 1408, 1416, 9404, 9408, 9504, 9508
  • Avaya IP phones: 1603, 1608, 1616, 9608, 9610, 9620, 9630, 9640, 9650, 9670G
  • EPOS wireless headsets: IMPACT SDW 5000, DW, SD, D 10 series

Requirements

  • Compatible Avaya desk phone with EHS port
  • EPOS wireless headset base station

Note

Check EPOS headset compatibility guide for specific model support. This cable is for Avaya phones only—other phone brands require different CEHS cables.

What's in the Box

  • CEHS-AV 03 EHS adapter cable
  • Quick start guide

Technical Specifications

No specifications available for this product.