Poly Edge E550 IP Phone | 10-Line | Touchscreen | Bluetooth | Wi-Fi | PoE – 82M91AA

Edge E550 PoE

Poly Edge E550 IP PH PoE-e

MPN: 82M91AA | Condition: New | Checking...

Your Price

$263.56

MSRP: $422.95

Your Savings

$159.39

37.7% off MSRP

QTY:

Certified Women-Owned

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Free Shipping Over $500

Free Support

Trusted Since 2016

5
Integrated Bluetooth 5.0 · Wi-Fi
Poly HD Voice · NoiseBlockAI
Dual Gigabit Ethernet · PoE
Expandable · 2 USB-C Ports
NFC · Accessibility

Will this work for me?

View Requirements

Edge E550 PoE

Poly Edge E550 IP PH PoE-e

MPN: 82M91AA | Condition: New | Checking...

Your Price

$263.56

MSRP: $422.95

Your Savings

$159.39

37.7% off MSRP

QTY:

Certified Women-Owned

Same Day Shipping By 2pm EST

Free Shipping Over $500

Free Support

Trusted Since 2016

5
Integrated Bluetooth 5.0 · Wi-Fi
Poly HD Voice · NoiseBlockAI
Dual Gigabit Ethernet · PoE
Expandable · 2 USB-C Ports
NFC · Accessibility

See Features & Details

Will this work for me?

View Requirements

Product Overview

The Poly Edge E550 (82M91AA) is Poly's most versatile IP desk phone, designed for executives and enterprise professionals working from the office or home office. Featuring a large 5-inch IPS color LCD display (800x480 resolution) and 12 line keys supporting up to 48 line assignments, this workhorse phone handles demanding communication needs with style. Integrated Bluetooth 5.0 enables seamless mobile phone and headset pairing, while built-in 802.11AC Wi-Fi provides flexible network connectivity without running Ethernet cables.

Poly's signature audio technologies deliver crystal-clear communication on every call. Poly HD Voice provides lifelike voice quality across handset, speakerphone, and headset audio paths. NoiseBlockAI removes background noise when using the full-duplex speakerphone, while Acoustic Fence technology eliminates distractions when using the handset or wired headset. The phone features a surround light status indicator with RGB color mixing for at-a-glance call status.

Expand your Edge E550 into an attendant console by adding up to two Poly Edge E Expansion Modules, supporting up to 66 additional contacts each. Two USB Type-C ports accommodate headsets, expansion modules, and storage devices. Built-in NFC technology enables advanced integrations including contactless guest login for phone hoteling.

Benefits

Navigate calls, contacts, and features effortlessly on the large color touchscreen. Twelve line keys with pagination support up to 48 line assignments for busy professionals managing multiple calls.

Key Specs

• 5-inch IPS LCD (800x480 resolution)
• 12 line keys with 4-page pagination
• Up to 48 line/contact/feature assignments

Integrated Bluetooth 5.0 · Wi-Fi

Benefits

Pair your mobile phone or Bluetooth headset instantly for hands-free communication. Built-in Wi-Fi eliminates the need for Ethernet cables—perfect for home offices or hard-to-cable locations.

Key Specs

• Bluetooth 5.0 for mobile/headset pairing
• 802.11AC Wi-Fi (2.4GHz and 5GHz)
• Fast pairing with Poly headsets

Poly HD Voice · NoiseBlockAI

Benefits

Experience lifelike voice quality that improves comprehension and reduces listener fatigue. AI-powered noise reduction eliminates background distractions so you sound professional on every call.

Key Specs

• Poly HD Voice on all audio paths
• NoiseBlockAI for speakerphone
• Acoustic Fence for handset/headset

Dual Gigabit Ethernet · PoE

Benefits

Connect to your network with high-speed Gigabit Ethernet and power the phone over the same cable. The passthrough port connects your PC without requiring additional network drops.

Key Specs

• 2x Gigabit Ethernet (10/100/1000)
• IEEE 802.3af PoE (Class 4)
• PC passthrough port

Expandable · 2 USB-C Ports

Benefits

Scale your phone as your needs grow. Add up to two expansion modules for 132 additional contacts, or connect USB headsets and storage devices.

Key Specs

• Supports 2 Edge E Expansion Modules
• Up to 66 contacts per expansion module
• 2x USB Type-C 2.0 ports

NFC · Accessibility

Benefits

NFC enables contactless pairing and guest login, while accessibility features ensure functional equality for all users.

Key Specs

• NFC for Bluetooth pairing/hoteling
• Text-to-speech, color/font adjustments

Who Should Use This Product?

Executives & Enterprise Professionals

Ideal for professionals who need a feature-rich desk phone with premium audio quality, multiple line management, and seamless mobile integration for demanding communication workflows.

Home Office Workers

Built-in Wi-Fi and Bluetooth eliminate cabling complexity, making it perfect for remote workers who need enterprise-grade communication without IT infrastructure at home.

Hot-Desking Environments

NFC-enabled guest login and phone hoteling features allow users to quickly log into any Edge E550 and access their personal settings, contacts, and lines.

Why Choose This Product

The Poly Edge E550 transforms desk-based communication with versatile connectivity options that adapt to any work environment. Integrated Bluetooth 5.0 lets you pair your mobile phone to answer calls from your desk or connect a wireless headset for hands-free productivity. Built-in 802.11AC Wi-Fi means you can place the phone anywhere with a signal—no Ethernet cables required—making it ideal for home offices or locations where running network cable is impractical.

For IT administrators, the Edge E550 simplifies deployment and management through Poly Lens software. The phone's PoE capability reduces cabling and power requirements, while the dual Gigabit Ethernet ports with PC passthrough minimize network infrastructure needs. The expandable design with support for two expansion modules ensures the phone can scale with organizational needs.

Will This Work for Me?

Works With

• Windows, macOS (via Poly Computer Audio Connector app for PC audio)
• SIP-based IP PBX systems, hosted VoIP providers
• Zoom Certified, Metaswitch Certified

Requirements

• PoE switch (IEEE 802.3af Class 4) or optional AC adapter (5VDC, 3A, 15W - sold separately)
• Gigabit Ethernet connection or Wi-Fi network (802.11AC)
• SIP account credentials from PBX administrator or VoIP provider

Software

• Poly Lens for device management, firmware updates, and configuration

Note

Power supply sold separately if using Wi-Fi instead of PoE. Wall mount kit available separately.

What's in the Box

Edge E550 Phone Console
Handset
Handset Cord
Desk Stand
Network (LAN) Cable CAT-5E
Setup Sheet

Technical Specifications

Accessories Audio Bluetooth Certifications Conferencing Connectivity Display Features General General Info Headset / Handset Headset Support Lines & Keys Mounting Network Networking & Security Phone Features Physical Traits Power Software Telephony & Call Handling Video

Primary Attributes

Color: Black

Display Resolution: 800x480

Display Size: 5"

Ethernet Ports: 2

Ethernet Speed: 10/100/1000 Mbps

Hard Line Keys: 12

Headset Port: rj9

Phone Connectivity: IP / SIP, wifi

PoE Support: 802.3af (PoE)

Power Options: PoE or AC Adapter

Programmable Keys: 12

SIP Lines: 48

USB-A Ports:

USB-C Ports: 2

Warranty: 12 months

WiFi: Built-In

WiFi Standard: 802.11ac

Accessories

Wall Mount Kit Included: No

Wall Mountable: Yes

Compatible Expansion Modules: Poly Edge E Expansion Module

Expansion Module Support: Yes

Max Expansion Modules: 2

In the Box: Setup sheet, Network (LAN) cable-CAT-5E, Desk stand, Console, Handset, Handset cord

Audio

Full Duplex Audio: Yes

Noise Cancellation: Yes

Wideband Audio: Yes

Acoustic Echo Cancellation: Yes

Audio Codecs: G.711, G.722, G.722.1, G.729, iLBC, Opus

Audio Technology: Poly HD Voice

Speakerphone: Full duplex with bass-enhancing speaker design

Noise Reduction: Poly NoiseBlockAI (speakerphone), Poly Acoustic Fence (handset/headset)

Echo Cancellation: Poly Acoustic Clarity with acoustic echo cancellation

Handset: Hearing aid compatible (HAC)

Poly Acoustic Fence: Yes

Poly NoiseBlockAI: Yes

Poly HD Voice: Yes

Bluetooth

Bluetooth Version: 5.0

Certifications

Hearing Aid Compatible: Yes

Platform Certification: Zoom Certified, Metaswitch Certified

Conferencing

Local Conferencing: 3-way

Connectivity

Phone Connectivity: IP / SIP, wifi

USB-A Ports:

USB-C Ports: 2

Electronic Hook Switch (EHS) Compatible: Yes

Signaling Protocol: SIP

Connectivity: Bluetooth, USB-C

Ethernet Ports: 2x Gigabit (10/100/1000BASE-TX) with PC passthrough

PoE: IEEE 802.3af Class 4 (13W maximum)

Wi-Fi: 802.11a/b/g/n/ac (2.4GHz and 5GHz)

Bluetooth: Bluetooth 5.0

NFC: Yes (for guest login, Bluetooth pairing, device info)

USB Ports: 2x USB Type-C 2.0 (media, storage, headset, expansion module)

Display

Display Resolution: 800x480

Display Size: 5"

Display Type: Color IPS LCD

Display Size: 5 inches (12.7 cm)

Display Resolution: 800 x 480 pixels

Panel Technology: Color IPS LCD

Aspect Ratio: 9:16

Status Indicator: Surround lighting bar with RGB color mixing

Surround Light Status Indicator: RGB with color mixing

Features

Accessibility: Text-to-speech, screen color adjustments, larger font settings

Languages: Arabic, Chinese (Traditional/Simplified), Czech, Danish, Dutch, English, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish

General

Warranty: 12 months

Microban Antimicrobial Protection: Yes

Country of Origin: Made in China

General Info

Box Contents: Phone console; Handset; Handset cord; Desk stand; CAT-5E network cable; Setup sheet

Package Dimensions: 25.6 x 33.8 x 8.8 cm (10 x 13.3 x 3.5 in)

Package Weight: 1.08 kg (2.4 lbs)

Warranty: 1 year

HP Part Number: 82M91AA

Poly Part Number: 2200-87050-025

Headset / Handset

Headset Port: rj9

EHS Port: 1 Electronic Hook Switch (EHS) port for optional APP-51 adapter

Headset Support

Headset Connections: Bluetooth, USB-C, RJ-9

EHS Support: Yes (sold separately)

Lines & Keys

Line Keys: 12 displayed

Line Assignments: Up to 48 (with pagination)

Fixed Feature Buttons: Pagination, Volume +/-, Home, Back, Hold, Transfer, Headset (illuminated), Speakerphone (illuminated), Mute (illuminated)

Expansion Support: Up to 2 Poly Edge E Expansion Modules (66 contacts each, 132 total)

Mounting

Form Factor: Desktop

Wall Mount: Optional (sold separately)

Network

Protocols: SIP

QoS Support: IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, DHCP

VLAN Discovery: CDP, DHCP VLAN discovery, LLDP-MED

NAT Support: Static configuration and Keep-Alive SIP signaling

Networking & Security

Ethernet Ports: 2

Ethernet Speed: 10/100/1000 Mbps

WiFi: Built-In

WiFi Standard: 802.11ac

VLAN Support: Yes

802.1x Authentication: Yes

Provisioning Methods: Zero Touch, DHCP, FTP, TFTP, HTTP, HTTPS

SRTP: Yes

Wi-Fi Encryption: WEP, WPA-Personal, WPA2-Personal, WPA2-Enterprise with 802.1X

SRTP Encryption: AES 256 bits

Phone Features

Hard Line Keys: 12

Programmable Keys: 12

Dedicated Headset Button: Yes

Dedicated Hold Button: Yes

Dedicated Transfer Button: Yes

Hotdesking: Yes

Speakerphone: yes

Soft Keys: 4

BLF Support: Yes

Line Key Assignments: 48 (with pagination)

Physical Traits

Color: Black

Power

PoE Support: 802.3af (PoE)

Power Options: PoE or AC Adapter

AC Adapter Included: No

Power Source: PoE (IEEE 802.3af) or external AC adapter

Power Consumption: 13W maximum

AC Adapter: 5 VDC, 3A, 15W (sold separately)

Maximum Power Consumption: 13 W

PoE Class: Class 4

Software

Companion App: Poly Lens, Poly Zero Touch Provisioning, PDMS-SP

Firmware Updateable: Yes

Management Software: Poly Lens

PC Audio: Poly Computer Audio Connector (Windows)

Telephony & Call Handling

SIP Lines: 48

Video

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Poly Edge E550 IP Phone | 10-Line | Touchscreen | Bluetooth | Wi-Fi | PoE – 82M91AA