Poly Edge E400 IP Phone | 8-Line | Dual Display | PoE – 82M93AA
Edge E400 PoE
Poly Edge E400 IP PH PoE-e
MPN: 82M93AA
|
Condition: New
|
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Your Price
$190.65
MSRP: $305.95
Your Savings
$115.30
37.7% off MSRP
Certified Women-Owned
- Dual Displays · 44 Line Keys
- Poly HD Voice · NoiseBlockAI
- Full Duplex · Acoustic Clarity
- Dual Gigabit PoE · USB-C
- Accessibility · Text-to-Speech
Will this work for me?
View Requirements
Edge E400 PoE
Poly Edge E400 IP PH PoE-e
MPN: 82M93AA
|
Condition: New
|
Checking...
Your Price
$190.65
MSRP: $305.95
Your Savings
$115.30
37.7% off MSRP
Certified Women-Owned
- Dual Displays · 44 Line Keys
- Poly HD Voice · NoiseBlockAI
- Full Duplex · Acoustic Clarity
- Dual Gigabit PoE · USB-C
- Accessibility · Text-to-Speech
Will this work for me?
View RequirementsProduct Overview
The Poly Edge E400 (82M93AA) is a feature-rich IP desk phone designed for the modern hybrid workplace. Featuring dual color displays—a 3.5" IPS LCD primary display with 8-line keys and a 2.4" secondary display with 6 additional line keys—this phone supports up to 44 programmable line key assignments for lines, contacts, and features through pagination. The integrated surround light status indicator with RGB mixing keeps you informed of call status at a glance.
Built with Poly's signature audio technologies, the Edge E400 delivers enterprise-quality sound through Poly HD Voice, Poly Acoustic Clarity for full-duplex conversations with echo cancellation, Poly Acoustic Fence for handset and wired headset noise reduction, and Poly NoiseBlockAI for speakerphone calls.
Connectivity options include dual Gigabit Ethernet ports with PoE support, a USB-C port for headsets and expansion modules, and NFC technology for advanced integrations. Accessibility features such as text-to-speech, adjustable font sizes, and color adjustments for color blindness make this phone suitable for all users. The Edge E400 integrates with Poly Lens for simplified IT management and supports the optional Poly Edge E Expansion Module for additional line keys.
Built with Poly's signature audio technologies, the Edge E400 delivers enterprise-quality sound through Poly HD Voice, Poly Acoustic Clarity for full-duplex conversations with echo cancellation, Poly Acoustic Fence for handset and wired headset noise reduction, and Poly NoiseBlockAI for speakerphone calls.
Connectivity options include dual Gigabit Ethernet ports with PoE support, a USB-C port for headsets and expansion modules, and NFC technology for advanced integrations. Accessibility features such as text-to-speech, adjustable font sizes, and color adjustments for color blindness make this phone suitable for all users. The Edge E400 integrates with Poly Lens for simplified IT management and supports the optional Poly Edge E Expansion Module for additional line keys.
Benefits
Manage multiple calls and contacts effortlessly with two color displays and pagination support. The 8-line primary display and 6-line secondary display provide quick access to lines, speed dials, and BLF contacts.
Key Specs
- • 3.5
- • 14 physical line keys with pagination for 44 total assignments
- • Surround light status indicator with RGB mixing
Benefits
Crystal-clear audio on every call path—handset, speakerphone, or headset. Advanced noise reduction technologies eliminate background distractions so you're always heard clearly.
Key Specs
- • Poly HD Voice for lifelike audio quality
- • NoiseBlockAI removes background noise on speakerphone
- • Acoustic Fence eliminates noise on handset/wired headset
Benefits
Natural conversations without audio cutoffs or echo. Speak and listen simultaneously just like an in-person meeting.
Key Specs
- • Full-duplex speakerphone
- • Acoustic echo cancellation
- • Background noise suppression
Benefits
Simplified deployment with Power over Ethernet and flexible connectivity options. Connect headsets, expansion modules, or charge devices via USB-C.
Key Specs
- • Dual 10/100/1000 Gigabit Ethernet with PC passthrough
- • IEEE 802.3af PoE Class 4 (13W max)
- • USB 2.0 Type-C for headsets and expansion
Benefits
Inclusive design features ensure all users can operate the phone effectively. Screen adjustments and audio assistance accommodate diverse needs.
Key Specs
- • Text-to-speech functionality
- • Adjustable font size and screen colors
- • Color blindness accommodations
Who Should Use This Product?
Enterprise Office Workers
Ideal for professionals who rely heavily on their desk phone for business communications and need quick access to multiple lines and contacts.
Hot-Desking Environments
Perfect for shared workspaces where easy user login via NFC provides convenience.
Hybrid Workers
Built for employees splitting time between office and home who need consistent, high-quality audio and flexible connectivity options.
Why Choose This Product
The Poly Edge E400 transforms desk-based communications with dual displays that put more contacts and lines at your fingertips than traditional phones. The combination of NoiseBlockAI and Acoustic Fence technologies ensures professional call quality in any environment—whether you're in a busy open office or working from home.
For IT teams, the Edge E400 simplifies deployment and management through Poly Lens integration, PoE power delivery, and NFC-enabled features for phone hoteling and guest login. The dual Gigabit Ethernet ports with PC passthrough reduce cable clutter, while USB-C connectivity supports modern headsets and the optional expansion module. Comprehensive accessibility features including text-to-speech ensure the phone works for every employee in your organization.
For IT teams, the Edge E400 simplifies deployment and management through Poly Lens integration, PoE power delivery, and NFC-enabled features for phone hoteling and guest login. The dual Gigabit Ethernet ports with PC passthrough reduce cable clutter, while USB-C connectivity supports modern headsets and the optional expansion module. Comprehensive accessibility features including text-to-speech ensure the phone works for every employee in your organization.
Will This Work for Me?
Works With
- • Windows, macOS (via Poly Computer Audio Connector app for PC audio)
- • SIP-based PBX systems, RingCentral, 8x8, and other major VoIP platforms
Requirements
- • PoE switch (IEEE 802.3af Class 4) or optional AC power adapter (2200-49925-001)
- • Gigabit Ethernet connection
- • SIP account credentials from PBX administrator
Software
- • Poly Lens (optional, for device management and firmware updates)
Note
This is the PoE-only model. For model with included power adapter, see 89B54AA. For Bluetooth and Wi-Fi connectivity, see Edge E450 (82M94AA).
What's in the Box
- Phone console
- Handset
- Handset cord
- Network (LAN) cable CAT-5E
- Desk stand
- Setup sheet
Technical Specifications
Accessories
Audio
Certifications
Connectivity
Display
Environmental
Features
General Info
Headset / Handset
Languages
Lines & Keys
Networking & Security
Phone Features
Physical Traits
Power
Software
Telephony & Call Handling
Video
Primary Attributes
Certifications:
Zoom
Display Resolution:
320x240
Display Size:
3.5"
Ethernet Ports:
2
Ethernet Speed:
10/100/1000 Mbps
Hard Line Keys:
8
Headset Port:
rj9
Phone Connectivity:
IP / SIP
PoE Support:
802.3af (PoE)
Power Options:
PoE or AC Adapter
Programmable Keys:
44
SIP Lines:
32
USB-A Ports:
USB-C Ports:
1
Video Capable:
No
WiFi:
None
WiFi Standard:
N/A
Accessories
Wall Mountable:
Yes
Compatible Expansion Modules:
Poly Edge E Expansion Module (2200-87020-025)
Expansion Module Support:
Yes
Max Expansion Modules:
1
Wall Mount Kit Included:
No
Audio
Full Duplex Audio:
Yes
Noise Cancellation:
Yes
Wideband Audio:
Yes
Acoustic Echo Cancellation:
Yes
Audio Codecs:
G.711, G.722, G.729AB, iLBC, Opus, G.722.1
Audio Technology:
Poly HD Voice
Speakerphone:
Full-duplex with bass frequency enhancement
Noise Reduction (Speakerphone):
Poly NoiseBlockAI
Noise Reduction (Handset/Headset):
Poly Acoustic Fence
Echo Cancellation:
Poly Acoustic Clarity
Background Noise Suppression:
Yes
Poly NoiseBlockAI:
Yes
Poly Acoustic Fence:
Yes
Poly HD Voice:
Yes
Certifications
Certifications:
Zoom
Energy Star Certified:
Yes
Hearing Aid Compatible:
yes
TAA Compliant:
Yes
Energy Rating:
Energy Star
Platform Certification:
Zoom, Metaswitch
Regulatory:
FCC Part 15 Class B, ICES-003 Class B, EN55032 Class B, CE, UKCA
Metaswitch Certified:
Yes
Connectivity
USB-A Ports:
USB-C Ports:
1
Phone Connectivity:
IP / SIP
Electronic Hook Switch (EHS) Compatible:
Yes
Signaling Protocol:
SIP
Connectivity:
USB-C
Ethernet Ports:
2x RJ-45 10/100/1000BASE-TX Gigabit
PC Passthrough:
Yes
USB Ports:
1x USB 2.0 Type-C
Headset Support:
USB-C, RJ9, Electronic Hook Switch (EHS)
NFC:
Yes
Bluetooth:
No (available on E450)
Wi-Fi:
No (available on E450)
NFC Support:
Yes
Display
Display Resolution:
320x240
Display Size:
3.5"
Touchscreen:
No
Display Type:
Color IPS LCD
Primary Display:
3.5
Secondary Display:
2.4
Primary Aspect Ratio:
16:9
Secondary Aspect Ratio:
9:16
Status Indicator:
Surround lighting with RGB color mixing
Secondary Display Size:
2.4
Secondary Display Resolution:
240x320
Surround Light Status Indicator:
RGB with color mixing
Environmental
Operating Temperature:
0 to 40°C (32 to 104°F)
Operating Humidity:
5% to 95% non-condensing
Storage Temperature:
-40 to 70°C (-40 to 160°F)
Features
Text-to-Speech:
Yes
Accessibility:
Adjustable font size, screen color adjustments for color blindness
Hearing Aid Compatible:
Yes (HAC)
PC Audio Integration:
Poly Computer Audio Connector app (Windows)
3-Way Conferencing:
Yes (local)
General Info
Box Contents:
Phone console; Handset; Handset cord; Network cable (CAT-5E); Desk stand; Setup sheet
Package Dimensions:
10.2 x 12.0 x 3.5 in (25.8 x 30.6 x 8.8 cm)
Package Weight:
2.45 lbs (1.11 kg)
Warranty:
1 year limited
HP Part Number:
82M93AA
Poly Part Number:
2200-87835-025
Headset / Handset
Headset Port:
rj9
EHS Port:
1 (for APP-51 adapter)
Languages
Supported Languages:
Arabic, Chinese (Traditional/Simplified), Czech, Danish, Dutch, English, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish
Lines & Keys
Line Keys:
14 (8 primary + 6 secondary)
Programmable Assignments:
Up to 44 with pagination
Soft Keys:
4 context-sensitive
Fixed Feature Keys:
Pagination, Volume +/-, Home, Back, Hold, Transfer, Headset, Speakerphone, Mute, Voicemail
Navigation:
4-way navigation cluster with center Select key
Expansion Support:
1x Poly Edge E Expansion Module (sold separately)
Networking & Security
Ethernet Ports:
2
Ethernet Speed:
10/100/1000 Mbps
WiFi:
None
WiFi Standard:
N/A
VLAN Support:
Yes
802.1x Authentication:
Yes
Provisioning Methods:
Zero Touch, DHCP, HTTP, HTTPS
SRTP:
Yes
Phone Features
Hard Line Keys:
8
Programmable Keys:
44
Dedicated Headset Button:
Yes
Dedicated Hold Button:
Yes
Dedicated Transfer Button:
Yes
Hotdesking:
Yes
Speakerphone:
yes
Physical Traits
Desk Stand:
2-position adjustable
Power
PoE Support:
802.3af (PoE)
Power Options:
PoE or AC Adapter
AC Adapter Included:
No
AC Adapter Model:
2200-49925-001
Power over Ethernet:
IEEE 802.3af Class 4
Maximum Power:
13W
Optional Power Supply:
5V/3A AC adapter (2200-49925-001)
Maximum Power Consumption:
13W
Software
Companion App:
Poly Lens
Firmware Updateable:
Yes
Management Software:
Poly Lens
Telephony & Call Handling
SIP Lines:
32
Video
Video Capable:
No
Built-in Camera:
No
External Camera Support:
No
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