EPOS IMPACT SC 230 Mono Headset | Easy Disconnect – 1000514

Product Overview

The EPOS IMPACT SC 230 (1000514) is a professional single-sided wired headset optimized for desk phone use in contact centers and office environments. Featuring EPOS Voice technology and a noise-canceling microphone, this headset delivers clear and natural conversations that reduce listening fatigue during extended call sessions.

Designed for all-day comfort, the SC 230 features acoustic foam ear pads with soft leatherette covers and the CircleFlex dual-hinge ear cup system that adapts seamlessly to your ears for a perfect fit. The lightweight, metal-reinforced headband provides durability for years of daily use while maintaining comfort throughout long shifts.

The Easy Disconnect (ED) connector makes this headset ideal for hot-desking environments and shift changes, allowing quick and easy connection to desk phones via compatible bottom cables (sold separately). EPOS ActiveGard technology protects users against acoustic injury from sudden sound bursts, while the 350-degree pivotable boom arm ensures optimal microphone positioning whether worn on the left or right ear.

Who Should Use This Product?

Contact Center Agents

Built for all-day comfort during extended call sessions with superior voice clarity and durable construction that withstands daily use in busy contact center environments.

Office Professionals

Ideal for desk phone users who need reliable wired audio with noise-canceling technology for clear communication during client and colleague calls.

Hot-Desking Environments

Easy Disconnect connector and name tag personalization make this headset perfect for shared workstations where multiple users switch between shifts.

Why Choose This Product

The EPOS IMPACT SC 230 delivers professional-grade audio performance for contact centers and office environments where clear communication is essential. EPOS Voice technology combined with the noise-canceling microphone ensures your voice comes through clearly while filtering out background noise, reducing miscommunication and improving customer satisfaction.

For IT teams and facility managers, the SC 230 offers a cost-effective solution with durable construction designed for years of daily use. The Easy Disconnect system simplifies deployment in hot-desking environments, while ActiveGard hearing protection helps meet workplace safety compliance requirements. The lightweight design and CircleFlex ear cup system reduce user fatigue, improving productivity during extended call sessions.

Will This Work for Me?

Works With

  • Desk phones via Easy Disconnect bottom cable (sold separately)
  • PC/softphones via USB-ED adapter cable (sold separately)

Requirements

  • Compatible EPOS bottom cable for desk phone connection (CSTD 01, CSTD 17, etc.)
  • USB-ED 01 adapter for PC/softphone connection (optional)

Software

  • EPOS Connect (optional, for firmware updates when used with USB adapter)

Note

Bottom cable sold separately. For USB connectivity out of the box, see SC 230 USB (1000516).

What's in the Box

  • IMPACT SC 230 headset
  • Acoustic leatherette ear pad (mounted)
  • Cable/clothing clip (mounted)
  • Carry pouch
  • Quick start guide

Technical Specifications

Primary Attributes

Active Noise Cancellation (ANC): No
Connectivity: Quick Disconnect (QD)
Corded / Wireless: Corded
Headset Speakers: Mono (One Ear)
Warranty: 24 months
Wearing Style: Over the Head, On the Ear
Wideband Audio: Yes

IMPACT 200 Models (6)

View EPOS IMPACT SC 268 Stereo Headset | Easy Disconnect | Desk Phone – 1000658
EPOS IMPACT SC 268 Stereo Headset | Easy Disconnect | Desk Phone – 1000658
EPOS logo

IMPACT SC 268 - ED

SKU: 1000658
Condition: New
Out of Stock
Quick Disconnect (QD) Quick Disconnect (QD)
$79.70
$120.00
Save $40.30
(34% off)
View EPOS IMPACT SC 260 USB MS II MS Teams Stereo Headset | USB-A – 1000579
EPOS IMPACT SC 260 USB MS II MS Teams Stereo Headset | USB-A – 1000579 - Side View
EPOS logo

IMPACT SC 260 USB MS II - USB-A

SKU: 1000579
Condition: New
Stock: 250+
USB-A USB-A
$96.30
$145.00
Save $48.70
(34% off)
View EPOS IMPACT SC 230 USB MS II Mono Headset | USB-A – 1000578
EPOS IMPACT SC 230 USB MS II Mono Headset | USB-A – 1000578 - Side View
EPOS logo

IMPACT SC 230 USB MS II - USB-A

SKU: 1000578
Condition: New
Stock: 3
USB-A USB-A
$79.70
$120.00
Save $40.30
(34% off)
View EPOS IMPACT SC 232 Mono Headset | Easy Disconnect – 1000518
EPOS IMPACT SC 232 Mono Headset | Easy Disconnect – 1000518 - Side View
EPOS logo

IMPACT SC 232

SKU: 1000518
Condition: New
Out of Stock
Quick Disconnect (QD) Quick Disconnect (QD)
$63.09
$95.00
Save $31.91
(34% off)
View EPOS IMPACT SC 262 Stereo Headset | Easy Disconnect | Low Impedance – 1000519
EPOS IMPACT SC 262 Stereo Headset | Easy Disconnect | Low Impedance – 1000519 - Side View
EPOS logo

IMPACT SC 262

SKU: 1000519
Condition: New
Out of Stock
Quick Disconnect (QD) Quick Disconnect (QD)
$79.70
$120.00
Save $40.30
(34% off)
View EPOS IMPACT SC 260 Stereo Headset | Easy Disconnect – 1000515
EPOS IMPACT SC 260 Stereo Headset | Easy Disconnect – 1000515 - Side View
EPOS logo

IMPACT SC 260

SKU: 1000515
Condition: New
Stock: 49
Quick Disconnect (QD) Quick Disconnect (QD)
$79.70
$120.00
Save $40.30
(34% off)