EPOS IMPACT SC 638 Mono Headset | Easy Disconnect | Narrowband – 1000580

Product Overview

The EPOS IMPACT SC 638 (1000580) is a premium single-sided wired headset from the acclaimed IMPACT 600 Century series, specifically optimized for high impedance/narrowband desk phones. Designed for quality-conscious contact center and office professionals, this headset delivers outstanding sound performance with exceptional durability and all-day wearing comfort.

Featuring an ultra noise-cancelling microphone with EPOS Voice™ technology, the SC 638 optimizes speech intelligibility even in the busiest contact center and office environments. The premium construction includes brushed aluminum and stainless-steel components with Vectran™ reinforced cables and a strong unibody headband that withstands heavy daily usage.

The SC 638 connects via Easy Disconnect (ED) to compatible bottom cables (sold separately), enabling quick transitions between workstations—ideal for hot desking and shift work environments. With ActiveGard® acoustic shock protection, a numbered adjustable headband for precise fit, and soft leatherette ear cushions, this headset enables professionals to perform at their best throughout extended call sessions.

Who Should Use This Product?

Contact Center Agents

Built for all-day comfort during extended call sessions with superior voice clarity and ultra noise-cancelling microphone for busy environments.

Office Professionals

Single-sided design allows awareness of surroundings while maintaining focused communication on narrowband desk phone systems.

Hot Desk Environments

Easy Disconnect connector enables quick transitions between workstations, ideal for shift work and shared workspace setups.

Why Choose This Product

The EPOS IMPACT SC 638 delivers exceptional audio performance for professionals using narrowband desk phone systems. The ultra noise-cancelling microphone with EPOS Voice™ technology ensures your voice remains clear and intelligible even in the busiest office environments, while the single-sided design keeps you aware of your surroundings.

For IT teams and facility managers, the SC 638's premium construction with brushed aluminum and stainless steel components ensures long-term durability and reduced replacement costs. The Easy Disconnect system simplifies deployment in hot desking environments, while ActiveGard® hearing protection meets workplace safety requirements. The 3-year warranty provides peace of mind for enterprise deployments.

Will This Work for Me?

Works With

  • High impedance/narrowband desk phones

Requirements

  • EPOS Easy Disconnect bottom cable (sold separately)
  • Compatible desk phone with headset port

Note

This headset is optimized for narrowband desk phones only. For wideband/VoIP phones, see SC 630 (1000554). For mobile connectivity, see SC 632.

What's in the Box

  • IMPACT SC 638 headset
  • Carry bag
  • Clothing clip

Technical Specifications

Primary Attributes

Connectivity: Quick Disconnect (QD)
Corded / Wireless: Corded
Headset Speakers: Mono (One Ear)
Warranty: 36 months
Wearing Style: Over the Head, On the Ear
Wideband Audio: No

IMPACT 600 Models (8)

View EPOS IMPACT SC 660 ANC USB Stereo Headset | USB-A | ANC – 1000650
EPOS IMPACT SC 660 ANC USB Stereo Headset | USB-A | ANC – 1000650 - Side View
EPOS logo

IMPACT SC 660 ANC USB

SKU: 1000650
Condition: New
Stock: 63
USB-A USB-A
$165.37
$249.00
Save $83.63
(34% off)
View EPOS IMPACT SC 660 Stereo Headset | Easy Disconnect – 1000555
EPOS IMPACT SC 660 Stereo Headset | Easy Disconnect – 1000555 - Side View
EPOS logo

IMPACT SC 660

SKU: 1000555
Condition: New
Stock: 154
Quick Disconnect (QD) Quick Disconnect (QD)
$145.44
$219.00
Save $73.56
(34% off)
View EPOS IMPACT SC 665 USB Stereo Headset | USB-A | 3.5mm – 1000645
EPOS IMPACT SC 665 USB Stereo Headset | USB-A | 3.5mm – 1000645 - Side View
EPOS logo

IMPACT SC 665 - USB-A

SKU: 1000645
Condition: New
Stock: 2
3.5mm 3.5mm
USB-A USB-A
$158.72
$239.00
Save $80.28
(34% off)
View EPOS IMPACT SC 660 USB ML Stereo Headset | USB-A – 1000553
EPOS IMPACT SC 660 USB ML Stereo Headset | USB-A – 1000553
EPOS logo

IMPACT SC 660 USB ML

SKU: 1000553
Condition: New
Out of Stock
USB-A USB-A
$158.72
$239.00
Save $80.28
(34% off)
View EPOS IMPACT SC 668 Stereo Headset | Easy Disconnect – 1000581
EPOS IMPACT SC 668 Stereo Headset | Easy Disconnect – 1000581
EPOS logo

IMPACT SC 668

SKU: 1000581
Condition: New
Out of Stock
Quick Disconnect (QD) Quick Disconnect (QD)
$145.44
$219.00
Save $73.56
(34% off)
View EPOS IMPACT SC 662 Stereo Headset | Easy Disconnect – 1000557
EPOS IMPACT SC 662 Stereo Headset | Easy Disconnect – 1000557
EPOS logo

IMPACT SC 662 - ED

SKU: 1000557
Condition: New
Out of Stock
Quick Disconnect (QD) Quick Disconnect (QD)
$145.44
$219.00
Save $73.56
(34% off)
View EPOS IMPACT SC 660 TC Stereo Headset | Telecoil | Easy Disconnect – 1000641
EPOS IMPACT SC 660 TC Stereo Headset | Telecoil | Easy Disconnect – 1000641 - Side View
EPOS logo

IMPACT SC 660 TC

SKU: 1000641
Condition: New
Stock: 20
Quick Disconnect (QD) Quick Disconnect (QD)
$218.50
$329.00
Save $110.50
(34% off)
View EPOS IMPACT SC 630 Mono Headset | Easy Disconnect – 1000554
EPOS IMPACT SC 630 Mono Headset | Easy Disconnect – 1000554 - Side View
EPOS logo

IMPACT SC 630

SKU: 1000554
Condition: New
Stock: 52
Quick Disconnect (QD) Quick Disconnect (QD)
$118.88
$179.00
Save $60.12
(34% off)