EPOS UI 20 BL USB Advanced Busylight | Ringer – 1000828

Product Overview

The EPOS UI 20 BL USB (1000828) is an advanced busylight with ringer designed for open office workers who need focused work time while never missing a call. The stylish LED unit mounts on your desk or computer monitor and automatically syncs with Microsoft Teams, Skype for Business, Cisco Jabber, and Zoom to display your real-time availability status.

Featuring a multi-color LED that displays red, green, yellow, blue, and purple status indicators, the UI 20 BL USB makes your availability visible from a distance to reduce interruptions and improve productivity. The built-in ringer with four selectable ringtones ensures you never miss an incoming call, even when you're away from your desk. All settings including presence colors, ringtone selection, volume, brightness, and patterns are easily configurable via the free EPOS Connect software.

With a simple USB connection and 1.8-meter cable length, the UI 20 BL USB fits any laptop or desktop computer setup. The compact, professional design integrates seamlessly into any workspace while providing essential call status visibility for EPOS headset users.

Who Should Use This Product?

Open Office Workers

Ideal for professionals in open-plan offices who need to signal their availability to reduce interruptions and maintain focus during important tasks.

Remote & Hybrid Workers

Perfect for home office setups where family members or housemates need a visual indicator of when you're on a call or in a meeting.

Contact Center Agents

Essential for agents who need visible call status indicators and audible ringers to ensure no calls are missed during busy periods.

Why Choose This Product

The EPOS UI 20 BL USB transforms your workspace productivity by providing clear visual communication of your availability status. Colleagues can see at a glance whether you're available, on a call, or in do-not-disturb mode, significantly reducing unnecessary interruptions. The built-in ringer ensures you never miss important calls even when stepping away from your desk or removing your headset.

For IT teams, the UI 20 BL USB integrates seamlessly with EPOS Connect software for centralized configuration and works automatically with major UC platforms including Microsoft Teams, Cisco Jabber, and Zoom. The simple USB plug-and-play installation requires no additional drivers, making deployment across the organization quick and straightforward.

Will This Work for Me?

Works With

  • Windows, macOS
  • Microsoft Teams, Skype for Business, Cisco Jabber, Zoom

Requirements

  • USB-A port
  • EPOS headset for full functionality

Software

  • EPOS Connect (optional, for customization of colors, ringtones, volume, and brightness)

Note

Only compatible with EPOS headsets. For standalone busylight without ringer, see UI 10 BL.

What's in the Box

  • UI 20 BL USB Advanced Busylight
  • Quick guide

Technical Specifications

No specifications available for this product.