Jabra Engage 50 II Link UC | USB-C – 50-2259

Product Overview

The Jabra Engage 50 II Link UC (50-2259) is a detachable inline control unit designed for Jabra Engage 50 II headsets with USB-C connectivity. This UC-optimized controller adds essential call handling functions including volume wheel, answer/end, mute, and a programmable button for contact center platform integrations with Amazon Connect, Genesys Cloud CX, and NICE CXone.

The SmartRinger feature uses motion detection to alert you to incoming calls only when the headset is not being worn, reducing distractions while ensuring you never miss important calls. The integrated busylight signals call status to nearby colleagues, helping maintain focus during customer interactions.

Who Should Use This Product?

Contact Center Agents

Essential accessory for Engage 50 II headset users who need quick call controls and platform-specific integrations for efficient customer interactions

IT Administrators

Replacement or upgrade option for organizations standardizing on Engage 50 II headsets with USB-C infrastructure

Why Choose This Product

The Jabra Engage 50 II Link UC transforms your Engage 50 II headset experience with convenient inline call controls that keep essential functions within easy reach. The SmartRinger ensures you never miss calls while reducing unnecessary distractions, and the programmable button streamlines workflows by providing one-touch access to platform-specific features like supervisor assistance.

Will This Work for Me?

Works With

  • Jabra Engage 50 II headsets (Mono and Stereo variants)
  • Jabra Engage 50 and Engage 40 USB-C headsets (without inline controller)
  • Windows, macOS, ChromeOS

Requirements

  • USB-C port on PC/Mac

Software

  • Jabra Direct (optional, for button customization and firmware updates)

Note

This is the UC variant for all platforms. For Microsoft Teams-specific features, see MS Teams variant (50-2159). For USB-A version, see 50-2219.

What's in the Box

  • Engage 50 II Link control unit with USB-C cable

Technical Specifications