Jabra Engage 50 II MS Teams Mono Headset | USB-A | Link – 5093-299-2119
MS Teams mono · USB-A · 3-mic system · SmartRinger · on-head detection
Certified Women-Owned
- 3-Mic Beamforming · 36dB Noise Removal
- Microsoft Teams Certified
- Engage+ Real-Time Guidance
- Ultra-Lightweight · All-Day Comfort
- SafeTone 2.0 Hearing Protection
- Link Controller · SmartRinger
Will this work for me?
View Requirements
MS Teams mono · USB-A · 3-mic system · SmartRinger · on-head detection
Certified Women-Owned
- 3-Mic Beamforming · 36dB Noise Removal
- Microsoft Teams Certified
- Engage+ Real-Time Guidance
- Ultra-Lightweight · All-Day Comfort
- SafeTone 2.0 Hearing Protection
- Link Controller · SmartRinger
Will this work for me?
View RequirementsProduct Overview
Designed for all-day comfort, the Engage 50 II weighs just 45g (1.6oz) for the headset alone, with angled ear cushions and an innovative maze-shaped pattern inside the earcup that relieves pressure on common problem areas. The Microsoft Teams certified variant features dedicated Teams button integration and notifications, enabling seamless collaboration through the Teams platform. Professional-grade hearing protection with Jabra SafeTone 2.0 includes PeakStop 105dB protection, IntelliTone 2.0, and intelligent acoustic shock protection to safeguard your hearing during extended use.
The innovative Engage+ software provides real-time on-screen guidance and call analytics, helping agents optimize microphone positioning, reduce background noise, and improve overall customer experience. Built to withstand the demanding contact center environment, the Engage 50 II comes with a 3-year warranty and has been stress-tested for durability including boom arm rotation and impact resistance.
Be heard crystal clear in busy contact centers. Three MEMS microphones work together with advanced beamforming algorithms to isolate your voice while eliminating background noise, enabling accurate speech-to-text transcription.
- • 3 x MEMS microphones with beamforming
- • Up to 36dB background noise removal
- • Microphone bandwidth: 100Hz - 14000Hz
Native Teams integration puts collaboration at your fingertips. Dedicated Teams button and LED notifications keep you connected to your team without switching between applications.
- • Microsoft Teams certified with dedicated button
- • Teams LED notifications on Link controller
- • Integrated call control for Teams
Improve every call with live coaching. Engage+ software delivers on-screen pop-ups alerting you to background noise, microphone positioning, silence, and interruptions—helping you enhance customer experience in real-time.
- • Live on-screen call guidance
- • Microphone position alerts
- • Call analytics and insights dashboard
Forget you're wearing a headset during long shifts. At just 45g, the mono design with angled cushions and pressure-relieving maze pattern keeps you comfortable and focused on your customers.
- • Headset weight: 45g / 1.6oz
- • Angled ear cushions with maze pattern
- • Adjustable headband with soft rubber cover
Protect your hearing during years of professional use. Comprehensive hearing protection suite prevents sudden loud sounds and maintains safe average exposure levels throughout your shift.
- • PeakStop 105dB protection
- • IntelliTone 2.0 average level control
- • EU Noise at Work, G616, OSHA compliant
Never miss a call with the included Link controller. Volume wheel, mute button, call controls, and programmable busylight put everything at your fingertips, while SmartRinger alerts you to incoming calls even when the headset is on your desk.
- • Wheel volume control with call/mute buttons
- • SmartRinger with motion detection
- • Programmable busylight via SDK
Who Should Use This Product?
Contact Center Agents
Ideal for high-volume call environments requiring crystal-clear audio, all-day comfort, and real-time call analytics to improve customer satisfaction scores.
Microsoft Teams Users
Perfect for organizations standardized on Teams who need certified headsets with native button integration and presence notifications.
IT Administrators
Simplified deployment with USB-A plug-and-play connectivity, centralized management via Jabra Direct/Xpress, and 3-year warranty for reduced total cost of ownership.
Why Choose This Product
For IT departments, the Engage 50 II offers simplified deployment with USB-A plug-and-play connectivity and centralized management through Jabra Direct and Jabra Xpress. The industry-leading 3-year warranty and stress-tested durability reduce replacement costs and downtime. The ultra-lightweight 45g design with pressure-relieving ear cushions keeps agents comfortable and productive throughout extended shifts, directly impacting customer satisfaction and agent retention.
Will This Work for Me?
Works With
- • Windows, macOS, ChromeOS
- • Microsoft Teams (certified), Zoom, Google Meet, Amazon Chime, Cisco, Unify
- • Contact center platforms: Amazon Connect, Genesys Cloud CX, NICE CXone
Requirements
- • USB-A port on computer
Software
- • Jabra Direct (device management), Jabra Engage+ (real-time call guidance), Jabra Xpress (mass deployment)
Note
This is the MS Teams variant with dedicated Teams button. For platform-agnostic UC version, see SKU 5093-299-2219. For USB-C connectivity, see SKU 5093-299-2159.
What's in the Box
- Jabra Engage 50 II Mono Headset
- Jabra Engage 50 II Link USB-A Controller
- Carry Pouch