Jabra Link 19 EHS Adapter | Avaya – 14201-19

Product Overview

The Jabra Link 19 EHS Adapter (14201-19) enables remote Electronic Hook Switch Control (EHS) with Jabra wireless headsets and compatible Avaya desk phones. This plug-and-play adapter allows users to answer and end calls, adjust volume, and mute directly from their wireless headset up to 350 feet away from their desk.

Designed for the Avaya 2420, 4600, and 5600 series phones, the Link 19 eliminates the need for a mechanical handset lifter by communicating electronically with your phone. The seamless integration between headset and desk phone enhances mobility and productivity throughout the workday.

Who Should Use This Product?

Avaya Phone Users

Professionals using Avaya 2420, 4600, or 5600 series desk phones who want remote call control with their Jabra wireless headset.

Contact Center Agents

Call center staff needing hands-free mobility to answer calls, multitask, and move around while staying connected to their Avaya phone system.

Why Choose This Product

The Jabra Link 19 EHS Adapter transforms your Avaya desk phone into a mobility-enabled communication hub. By enabling remote call control from your Jabra wireless headset, you can answer calls, adjust volume, and mute conversations from up to 350 feet away—perfect for multitasking professionals who need to move around the office. The electronic hook switch eliminates the mechanical handset lifter, providing a cleaner desk setup and more reliable call control.

Will This Work for Me?

Works With

  • Avaya 2420, 4610, 4620, 4621, 4622, 4625, 4630, 5420, 5620, 5621, 5625 desk phones
  • Jabra PRO 9400 Series, Engage 65/75, GO 6470, GN9120/9125 EHS, GN9330e/9350e wireless headsets

Requirements

  • Avaya 4600 series phones require firmware version > 1.8
  • Avaya 2420 IP requires firmware > 4.0

Note

For newer Avaya 1400, 9400, 9500 series phones, use Jabra Link 14201-33 instead. For Avaya 9600 series, use Jabra Link 14201-20.

What's in the Box

  • Jabra Link 19 EHS Adapter cable

Technical Specifications