Jabra Link 20 EHS Adapter | Avaya/Alcatel/ShoreTel/Toshiba – 14201-20

Product Overview

The Jabra Link 20 EHS Adapter (14201-20) enables remote Electronic Hook Switch Control (EHS) with Jabra wireless headsets and a wide range of Avaya, Alcatel, ShoreTel, and Toshiba desk phones. This plug-and-play solution converts from the EHS standard used in compatible phones to the DHSG or GN Netcom RHL standards used in Jabra wireless office headsets.

With the Link 20 installed, users can hear ring tones, answer and end calls, adjust volume, and mute calls from their Jabra wireless headset up to 450 feet away from their desk. The adapter also features a voice recorder socket for recording important conversations.

Who Should Use This Product?

Office Professionals with Avaya/Alcatel Phones

Ideal for workers using compatible desk phones who want remote call control with their Jabra wireless headset for improved mobility and productivity.

IT Administrators

Essential accessory for deploying Jabra wireless headsets across organizations with Avaya, Alcatel, ShoreTel, or Toshiba phone systems.

Why Choose This Product

The Jabra Link 20 EHS Adapter transforms your desk phone into a wireless-enabled workstation, allowing you to answer calls, adjust volume, and mute from anywhere within your headset's range. This mobility enables multitasking and improves work efficiency throughout the day. The plug-and-play installation eliminates the need for mechanical handset lifters, providing a cleaner and more reliable remote call control solution.

Will This Work for Me?

Works With

  • Avaya phones: 1408, 1416, 1608, 1616, 2410, 5410, 5420, 5610, 6416D+M, 6424D+M, 9404, 9408, 9504, 9508, 9608-9670 series
  • Alcatel phones: 4028EE, 4038EE, 4068EE
  • ShoreTel and Toshiba compatible desk phones

Requirements

  • Compatible Jabra wireless headset with base station (PRO 9400 series, Engage 65/75, GO 6470, GN9120/9125, GN9330/9350)
  • Desk phone with EHS/headset port

Note

Different cable configurations required for different phone models—refer to setup guide. For Cisco phones, see 14201-22. For Polycom phones, see 14201-17.

What's in the Box

  • EHS adapter unit
  • RJ10 to RJ10 connection cables
  • RJ45 to RJ45 connection cable
  • Signal sensor with adhesive
  • Quick start guide

Technical Specifications