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Jabra Supervisory Training Y-Cord | Mute Button – 8800-02-01

Jabra Supervisory Training Y-Cord with Mute Button – 8800-02-01
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Supervisory Y-Cord with Mute

Y-cord · two QD headsets to one phone · supervisor mute · training

MPN: 8800-02-01 | Condition: New | Checking...
Your Price
$40.10
MSRP: $62.00
Your Savings
$21.90
35.3% off MSRP
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  • Dual Headset Connectivity
  • Integrated Mute Button
  • Universal Jabra QD Compatibility

Will this work for me?

View Requirements

Product Overview

The Jabra Supervisory Training Y-Cord (8800-02-01) connects two Jabra Quick Disconnect headsets to a single desk phone, enabling supervisors to monitor calls and coach agents in real-time. The integrated mute button allows the supervisor's microphone to be turned on or off, providing discreet listening capability during training sessions.

Ideal for contact center training and quality assurance, this Y-cord enables seamless deployment of supervisor resources for complex customer conversations. Compatible with all Jabra QD headsets including the Biz 1500, Biz 2300, Biz 2400, and GN2100 series.

Who Should Use This Product?

Contact Center Supervisors

Essential tool for supervisors who need to monitor agent calls, provide real-time coaching, and assist with complex customer conversations.

Training Managers

Perfect for onboarding new agents by allowing trainers to listen in and provide guidance during live customer interactions.

Why Choose This Product

The Jabra Supervisory Training Y-Cord streamlines contact center training and quality assurance by enabling supervisors to seamlessly join agent calls without disrupting the customer experience. The integrated mute button provides flexibility to listen silently during monitoring or unmute to assist with difficult conversations. This simple plug-and-play solution reduces training time and improves agent performance by enabling real-time coaching during live calls.

Will This Work for Me?

Works With

  • • All Jabra/GN Netcom QD headsets: Biz 1500, Biz 2300, Biz 2400, GN2100, GN2000 series

Requirements

  • • Two Jabra QD headsets (sold separately)
  • • Bottom cord to connect to desk phone (e.g., GN1200, sold separately)

Note

For softphone use, requires Link 2X0 adapter. For new softphone deployments, Jabra recommends the Link 265 USB Supervisor Solution.

What's in the Box

  • Supervisory Y-Cord with mute button

Technical Specifications

Compatibility Connectivity Controls General Info