Macondo Networks

Poly Y-Training Cable | 3.5mm | Blackwire 5200 – 85S08AA

3.5 MM Y-Training Cable, BW 5200
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Blackwire 5200 Y-Training Cable

Poly BW 5200 Y Trng Cbl

MPN: 85S08AA | Condition: New | Checking...
Your Price
$19.23
MSRP: $33.95
Your Savings
$14.72
43.4% off MSRP
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  • Dual Headset Connection
  • 3.5mm Connectivity
  • Training & Monitoring

Will this work for me?

View Requirements

Product Overview

The Poly Y-Training Cable (85S08AA) enables two Blackwire 5200 series headsets to connect to a single USB adapter for training and call monitoring purposes. This 3.5mm Y-connector allows trainers and supervisors to listen in on agent calls in real-time, with one headset (red end) maintaining microphone control while both users hear the conversation.

Designed specifically for contact center and office training environments, this durable cable provides reliable audio signal transmission and seamless integration with Blackwire 5210 and 5220 headsets. The plug-and-play design requires no additional software or configuration.

Who Should Use This Product?

Contact Center Supervisors

Monitor agent calls in real-time for quality assurance and provide immediate coaching during live customer interactions.

Training Managers

Conduct side-by-side training sessions where new agents can listen to experienced representatives handle calls.

Why Choose This Product

The Poly Y-Training Cable streamlines contact center training by allowing supervisors to silently monitor calls without disrupting the agent or customer. The simple Y-connector design eliminates the need for complex call recording systems when real-time coaching is the goal, reducing training time and improving agent performance.

Will This Work for Me?

Works With

  • • Poly Blackwire 5200 Series (5210, 5220)

Requirements

  • • Two Blackwire 5200 series headsets
  • • USB adapter from primary Blackwire headset

Note

Only compatible with Blackwire 5200 series. Red connector end controls microphone; other end is listen-only.

What's in the Box

  • Y-Training Cable

Technical Specifications

Compatibility Connectivity Features General Info