Avaya BM12 Button Module – 700480643

Product Overview

The Avaya BM12 Button Module adds 24 programmable line and feature buttons to compatible Avaya phones, using two pages of 12 self-labeling keys each. The LCD display shows names of lines or extensions for instant identification, while dual-color red/green LEDs provide real-time status visibility for busy lamp fields, speed dials, and call appearances.

Compatible with Avaya 9608, 9608G, 9611G, and 9641G IP phones, the BM12 draws power directly from the host phone—no additional power supply required. Up to three BM12 modules can be added per phone for a total of 72 additional programmable keys, ideal for receptionists and team leaders who monitor multiple extensions.

Who Should Use This Product?

Receptionists and Administrative Assistants

Professionals who manage multiple incoming lines and need quick access to transfer calls, monitor line status, and reach frequently contacted extensions.

Executive Assistants

Support staff who handle calls for multiple executives and require efficient call management tools to screen, transfer, and monitor communications.

Call Center Agents and Customer Service Representatives

High-volume call handlers who benefit from programmable shortcuts to common features, speed dials, and line appearances for improved efficiency.

Why Choose This Product

The Avaya BM12 Button Module significantly enhances productivity by providing instant access to 12 additional programmable functions, reducing the time spent navigating phone menus. Users can monitor multiple lines simultaneously with clear LED status indicators, ensuring no important calls are missed. The module's intuitive design minimizes training time while maximizing operational efficiency. By consolidating frequently used features into dedicated buttons, the BM12 helps reduce call handling times and improves overall customer service response. The ability to daisy-chain multiple modules offers flexible scalability as communication needs grow, protecting your technology investment.

Will This Work for Me?

Works With

  • • Avaya 9608 IP Phone
  • • Avaya 9611G IP Phone
  • • Avaya 9621G IP Phone
  • • Avaya 9641G IP Phone

Software

  • • Avaya Aura Communication Manager or IP Office

Note

Maximum of 3 BM12 modules can be connected per phone

What's in the Box

  • Avaya BM12 Button Module
  • Connection cable
  • Quick installation guide

Technical Specifications

96x1 Series Models (1)

View Avaya BM12 Button Module | Refurbished – 700480643
Avaya BM12 Button Module | Refurbished – 700480643 - Charging and Audio Ports
Refurbished
Avaya logo

BM12

SKU: 700480643-R
Condition: Refurbished
Out of Stock
$70.00
$200.00
Save $130.00
(65% off)