Avaya BM12 Button Module | Refurbished – 700480643
24-button LCD expansion · Dual-color LEDs · 9600 Series compatible
Backed by Macondo's 12 Month Warranty
Certified Women-Owned
- 12 Programmable Buttons
- Dual LED Indicators
- Seamless Integration
- Daisy-Chain Capability
- Paper Label Strips
- Compact Design
Will this work for me?
View Requirements
24-button LCD expansion · Dual-color LEDs · 9600 Series compatible
Backed by Macondo's 12 Month Warranty
Certified Women-Owned
- 12 Programmable Buttons
- Dual LED Indicators
- Seamless Integration
- Daisy-Chain Capability
- Paper Label Strips
- Compact Design
Will this work for me?
View RequirementsProduct Overview
Compatible with Avaya 9608, 9608G, 9611G, and 9641G IP phones, the BM12 draws power directly from the host phone—no additional power supply required. Up to three BM12 modules can be added per phone for a total of 72 additional programmable keys, ideal for receptionists and team leaders who monitor multiple extensions.
Macondo Refurbished Product - Proven Reliability and Quality from the Industry Leader
Every refurbished product from Macondo Networks is fully tested before and after refurbishing to ensure flawless operation. We hold our cosmetic standards high—no yellowed buttons, scratched displays, or visible wear. Units ship factory reset with the latest firmware installed, ready for immediate deployment. Phones include a new handset, handset cord, and network/line cable. Our 12-month warranty reflects the confidence we have in every refurbished unit we sell. Why pay premium prices for new when you can get the same quality and warranty coverage at a fraction of the cost?
Customize each button for speed dials, line appearances, or feature shortcuts to streamline your daily communications.
- • 12 fully programmable keys
- • Dual LED indicators per button
- • Customizable labels
Each button features dual-color LED lights that provide instant visual feedback on line status and feature activation.
- • Red and green LED colors
- • At-a-glance status monitoring
- • Bright, clear visibility
Designed to connect directly to compatible Avaya 9600 Series IP phones for a unified, professional desktop appearance.
- • Direct phone connection
- • Matching design aesthetic
- • No external power required
Connect multiple BM12 modules together to expand your button capacity based on your specific communication needs.
- • Up to 3 modules per phone
- • Scalable expansion
- • Simple connection
Includes removable paper label strips for easy button identification and organization.
- • Replaceable labels
- • Clear button identification
- • Professional appearance
Space-efficient form factor that complements your desk phone without taking up excessive workspace.
- • Slim profile
- • Desktop-friendly size
- • Ergonomic placement
Who Should Use This Product?
Receptionists and Administrative Assistants
Professionals who manage multiple incoming lines and need quick access to transfer calls, monitor line status, and reach frequently contacted extensions.
Executive Assistants
Support staff who handle calls for multiple executives and require efficient call management tools to screen, transfer, and monitor communications.
Call Center Agents and Customer Service Representatives
High-volume call handlers who benefit from programmable shortcuts to common features, speed dials, and line appearances for improved efficiency.
Why Choose This Product
Will This Work for Me?
Works With
- • Avaya 9608 IP Phone
- • Avaya 9611G IP Phone
- • Avaya 9621G IP Phone
- • Avaya 9641G IP Phone
Requirements
- • Compatible Avaya 9600 Series IP Phone
Software
- • Avaya Aura Communication Manager or IP Office
Note
Maximum of 3 BM12 modules can be connected per phone
What's in the Box
- Avaya BM12 Button Module
- Connection cable
- Paper label strips
- Quick installation guide