Avaya BM32 Expansion Module | Refurbished – 700415573

Product Overview

The Avaya BM32 Expansion Module adds 32 programmable buttons to your Avaya 1616 or 1616-I IP phone, significantly expanding call handling capacity for high-volume environments. Each button features dual-color red/green LEDs for instant visual status of line appearances, busy lamp fields, and feature activation. Connect up to three BM32 modules per phone for a total of 96 additional programmable keys.

Ideal for receptionists, assistants, and team managers who monitor multiple extensions or require quick access to frequently used features. The module draws power directly from the host phone—no additional power supply required when the 1616/1616-I is powered via PoE or 5V adapter. Compatible with Avaya IP Office 4.2+ and Communication Manager R3.0+.

Macondo Refurbished Product - Proven Reliability and Quality from the Industry Leader

Every refurbished product from Macondo Networks is fully tested before and after refurbishing to ensure flawless operation. We hold our cosmetic standards high—no yellowed buttons, scratched displays, or visible wear. Units ship factory reset with the latest firmware installed, ready for immediate deployment. Phones include a new handset, handset cord, and network/line cable. Our 12-month warranty reflects the confidence we have in every refurbished unit we sell. Why pay premium prices for new when you can get the same quality and warranty coverage at a fraction of the cost?

Who Should Use This Product?

Receptionists and Front Desk Staff

Ideal for reception personnel who manage high volumes of incoming calls and need quick access to multiple lines, extensions, and transfer destinations.

Executive Assistants and Secretaries

Perfect for administrative professionals who handle calls for multiple executives and require instant access to numerous speed dials and call features.

Call Center Agents and Managers

Suited for call center environments where agents need rapid access to multiple call queues, feature codes, and supervisor lines.

Why Choose This Product

The Avaya BM32 Expansion Module transforms your Avaya telephone into a powerful communication hub by providing 32 additional programmable buttons at your fingertips. Increase productivity by reducing the time spent navigating menus and searching for contacts with one-touch access to frequently used lines and features. The dual LED indicators provide instant visual feedback on line status, helping you manage multiple calls efficiently. The module's ability to draw power from the host phone simplifies installation and reduces cable clutter on your desk. With support for up to three modules per phone, you can scale your button expansion as your needs grow, making this a cost-effective investment for busy communication environments.

Will This Work for Me?

Works With

  • Avaya 1616 IP Phone
  • Avaya 1616-I IP Phone
  • Avaya 1416 Digital Telephone

Software

  • Avaya Aura Communication Manager R3.0 or higher
  • Avaya IP Office Release 4.2 or higher

Note

Additional power supply may be required when connecting more than one BM32 module

What's in the Box

  • Avaya BM32 Button Expansion Module
  • Module Stand
  • Connection Cable
  • Quick Start Guide

Technical Specifications