Avaya SBM24 Button Module | Refurbished – 700383417 - 700426737 - 700462518
24-button expansion module · Self-labeling LCD · 9600 Series compatible
Backed by Macondo's 12 Month Warranty
Certified Women-Owned
- 24 Programmable Buttons
- High-Contrast LCD Display
- Daisy-Chain Capability
- Seamless Integration
- Phone-Powered Operation
- Dual-Color LED Indicators
Will this work for me?
View Requirements
24-button expansion module · Self-labeling LCD · 9600 Series compatible
Backed by Macondo's 12 Month Warranty
Certified Women-Owned
- 24 Programmable Buttons
- High-Contrast LCD Display
- Daisy-Chain Capability
- Seamless Integration
- Phone-Powered Operation
- Dual-Color LED Indicators
Will this work for me?
View RequirementsProduct Overview
Compatible with Avaya 9608, 9608G, 9611G, 9630, 9640, 9641G, 9650, and 9650C IP phones, the SBM24 supports up to three modules per phone for a total of 72 additional programmable keys. Ideal for receptionists, assistants, and team leaders who monitor multiple extensions or require quick access to speed dials and busy lamp fields.
Macondo Refurbished Product - Proven Reliability and Quality from the Industry Leader
Every refurbished product from Macondo Networks is fully tested before and after refurbishing to ensure flawless operation. We hold our cosmetic standards high—no yellowed buttons, scratched displays, or visible wear. Units ship factory reset with the latest firmware installed, ready for immediate deployment. Phones include a new handset, handset cord, and network/line cable. Our 12-month warranty reflects the confidence we have in every refurbished unit we sell. Why pay premium prices for new when you can get the same quality and warranty coverage at a fraction of the cost?
Customize each button for speed dials, line appearances, or feature access to streamline your workflow and improve call handling efficiency.
- • 24 fully programmable keys
- • Dual-color LED indicators
- • Paper label strips included
Clear, easy-to-read display shows button labels and status information, allowing quick identification of lines and contacts.
- • Backlit LCD display
- • Adjustable viewing angle
- • Clear button labeling
Connect up to three SBM24 modules to a single compatible phone for maximum expansion of up to 72 additional buttons.
- • Up to 3 modules per phone
- • 72 total additional buttons
- • Simple connection
Designed specifically for Avaya 9600 Series IP phones, ensuring perfect compatibility and a unified professional appearance.
- • Native Avaya compatibility
- • Matching design aesthetic
- • Plug-and-play setup
Draws power directly from the connected phone, eliminating the need for separate power adapters in standard configurations.
- • No separate power required
- • Clean cable management
- • Energy efficient
Visual status indicators on each button provide at-a-glance information about line status, presence, and feature activation.
- • Red and green LEDs
- • Visual call status
- • Presence indication support
Who Should Use This Product?
Receptionists and Administrative Assistants
Handle high volumes of incoming calls efficiently with quick access to multiple lines, speed dials, and transfer destinations.
Executive Assistants
Monitor and manage calls for multiple executives with dedicated buttons for each line and one-touch transfer capabilities.
Call Center Agents and Sales Teams
Improve productivity with instant access to frequently called contacts, queue lines, and essential phone features.
Why Choose This Product
Will This Work for Me?
Works With
- • Avaya 9630 IP Phone
- • Avaya 9630G IP Phone
- • Avaya 9640 IP Phone
- • Avaya 9640G IP Phone
- • Avaya 9650 IP Phone
- • Avaya 9650C IP Phone
Software
- • Avaya Aura Communication Manager or IP Office
Note
Additional power supply may be required when using multiple modules or with certain phone configurations
What's in the Box
- Avaya SBM24 Button Module
- Connection cable
- Paper label strips
- Quick installation guide