EPOS IMPACT D 10 HS II Mono DECT Replacement Headset – 1001332
DECT replacement headset · Convertible wearing styles · 12-hour battery · EPOS Voice™
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We may be able to source this item through our vast network. Call us at 844-622-6636 to check availability.
Certified Women-Owned
- EPOS Voice™ · Noise-Canceling Mic
- Convertible Wearing Styles
- 12-Hour Battery Life
- ActiveGard® Hearing Protection
- Lightweight Comfort · 50g
- D Series · DW Series Compatible
Will this work for me?
View Requirements
DECT replacement headset · Convertible wearing styles · 12-hour battery · EPOS Voice™
We'll email you when this product is back in stock.
We may be able to source this item through our vast network. Call us at 844-622-6636 to check availability.
Certified Women-Owned
- EPOS Voice™ · Noise-Canceling Mic
- Convertible Wearing Styles
- 12-Hour Battery Life
- ActiveGard® Hearing Protection
- Lightweight Comfort · 50g
- D Series · DW Series Compatible
Will this work for me?
View RequirementsProduct Overview
Featuring EPOS Voice™ technology and a noise-canceling microphone, the D 10 HS II delivers crisp, clear calls that help agents solve issues quickly and calmly throughout their working day. The convertible design includes both headband and ear hook wearing styles, allowing users to choose their preferred fit for all-day comfort. Both wearing styles can be worn on either the left or right ear.
With up to 12 hours of talk time in narrowband mode (8 hours in wideband mode) and a lightweight 50g design, the IMPACT D 10 HS II is built for demanding contact center and office environments. The headset features EPOS ActiveGard® technology for hearing protection against sudden acoustic bursts, ensuring user safety during extended call sessions.
Premium audio technology delivers crisp, clear calls with natural sound quality. The noise-canceling microphone filters out background noise so your voice comes through clearly.
- • EPOS Voice™ audio technology
- • Noise-canceling microphone
- • Speaker frequency: 150Hz - 6800Hz
Choose between headband and ear hook wearing styles to match your personal preference. Both options can be worn on either the left or right ear for maximum flexibility.
- • Headband wearing style included
- • Bendable ear hook included
- • Left or right ear compatible
Extended battery life powers you through full work shifts without interruption. Fast charging delivers 50% battery in just 20 minutes when you need a quick top-up.
- • Up to 12 hours talk time (narrowband)
- • Up to 8 hours talk time (wideband)
- • 50% charge in 20 minutes
EPOS ActiveGard® technology protects your hearing from sudden acoustic bursts on the line, meeting EU Noise at Work standards for safe daily use.
- • ActiveGard® acoustic shock protection
- • EU Noise at Work compliant
- • 85 dB daily average limiter
Ultra-lightweight design at just 50 grams ensures all-day wearing comfort even during extended call sessions in busy contact center environments.
- • Headset weight: 50g / 1.76 oz
- • Ergonomic single-sided design
- • Leatherette ear cushion
Works seamlessly with all IMPACT D Series and IMPACT DW Series base stations, making it easy to add headsets for hot-desking or replace existing units.
- • Compatible with D 10 USB ML base
- • Compatible with D 10 Phone base
- • Compatible with DW Series bases
Who Should Use This Product?
Contact Center Managers
Ideal for expanding headset inventory or replacing worn units across agent workstations without purchasing complete systems with base stations.
Hot-Desking Environments
Perfect for shared workspace setups where multiple agents need their own headset to use with a common base station at each workstation.
IT Administrators
Simplifies headset fleet management by providing cost-effective replacement units that work with existing D Series and DW Series infrastructure.
Why Choose This Product
With EPOS Voice™ technology ensuring premium call quality and ActiveGard® protecting user hearing, the D 10 HS II maintains the same high standards as the complete D 10 system. The convertible design with included headband and ear hook accommodates different user preferences, while the lightweight 50g construction ensures comfort during extended use.
Will This Work for Me?
Works With
- • EPOS IMPACT D 10 USB ML base station (for PC/softphone connectivity)
- • EPOS IMPACT D 10 Phone base station (for desk phone connectivity)
- • EPOS IMPACT DW Series base stations
Requirements
- • Compatible EPOS D Series or DW Series base station (sold separately)
Software
- • EPOS Connect (optional, for firmware updates and settings customization)
Note
This is a headset-only product—base station required for operation. For complete systems, see IMPACT D 10 USB ML II (1000999) or IMPACT D 10 Phone II (1000996).
What's in the Box
- IMPACT D 10 HS II headset
- Headband (detachable)
- Bendable ear hook
- Nameplate
- Quick start guide
Technical Specifications
Primary Attributes
Audio
Base Station
Battery
Connectivity
General
Microphone
Physical Traits
Software
IMPACT D Models (5)
IMPACT D 10 Phone II
DECT
IMPACT D 10 USB ML - US II
DECT
USB-A
IMPACT D 30 HS
DECT
IMPACT D 30 Phone
DECT
IMPACT D 30 USB ML
DECT
USB-A