EPOS IMPACT SDW 10 HS Mono Wireless Headset | DECT | 3-in-1 Convertible – 1000631

Product Overview

The EPOS IMPACT SDW 10 HS (1000631) is a premium, single-sided wireless DECT headset featuring the innovative FlexFit™ system that offers three versatile wearing styles: headband, ear hook, and neckband. Designed as a replacement or spare headset for the IMPACT 5000 Series, this convertible headset delivers exceptional flexibility for professionals who prefer different wearing configurations throughout their workday.

Featuring a noise-canceling boom microphone with two-microphone array and super wideband audio support, the SDW 10 HS ensures crystal-clear voice transmission even in busy office environments. The DECT wireless technology provides up to 180 meters (590 feet) of interference-free range, allowing users to move freely while maintaining call quality. With up to 10 hours of talk time and just 1 hour charging time, this headset supports demanding all-day communication needs.

The SDW 10 HS includes an integrated busylight to signal call status to colleagues, motion sensors for automatic call handling, and voice prompts for intuitive operation. The soft leatherette ear pad and lightweight 34g design ensure all-day comfort across any wearing style. Note: This is a headset-only product that requires an IMPACT 5000 Series base station (SDW 3 BS or SDW 5 BS) for operation.

Who Should Use This Product?

Contact Center Agents

The convertible 3-in-1 design accommodates different wearing preferences during long shifts, while the noise-canceling microphone ensures clear customer communication in busy call center environments.

Office Professionals

Extended wireless range allows freedom to move around the office during calls, while the busylight signals availability to colleagues and reduces interruptions.

IT Administrators

Ideal for hot-desking deployments and as replacement headsets for existing IMPACT 5000 Series installations, simplifying inventory management across the organization.

Why Choose This Product

The EPOS IMPACT SDW 10 HS delivers unmatched wearing flexibility with its FlexFit™ system, allowing users to switch between headband, ear hook, and neckband configurations based on personal preference or task requirements. The lightweight 34g design combined with soft leatherette ear cushions ensures all-day comfort without fatigue, while the 180-meter wireless range provides freedom to move throughout the workspace.

For organizations with existing IMPACT 5000 Series deployments, the SDW 10 HS serves as an ideal replacement headset or enables hot-desking scenarios where multiple users share base stations. The DECT Security certification with 128-bit encryption ensures enterprise-grade call security, while EPOS Connect software enables centralized device management and firmware updates.

Will This Work for Me?

Works With

  • EPOS IMPACT 5000 Series base stations (SDW 5 BS, SDW 3 BS)
  • PC/softphone, desk phone, mobile phone (via base station)

Requirements

  • IMPACT 5000 Series base station (sold separately)

Software

  • EPOS Connect (optional, for firmware updates and customization)

Note

This is a headset-only product. Requires SDW 5 BS or SDW 3 BS base station for operation. Compatible with all IMPACT 5000 Series variants including SDW 5013, 5014, 5015, 5016, 5063, 5064, 5065, 5066.

What's in the Box

  • SDW 10 HS headset
  • Headband
  • Ear hook
  • Neckband
  • Ear hook/neckband adapter
  • 3 pairs of earbuds (S, M, L)
  • Quick start guide

Technical Specifications

Primary Attributes

Active Noise Cancellation (ANC): No
Connectivity: DECT
Corded / Wireless: Wireless
Headset Speakers: Mono (One Ear)
Talk Time: 10 hours
USB Dongle: No
Warranty: 24 months
Wearing Style: Over the Head, behind-the-ear, Behind the Neck
Wireless Range: 590 feet

IMPACT SDW Models (12)

View EPOS IMPACT SDW 5066 Stereo Wireless Headset | DECT | Bluetooth | USB-A – 1000629
EPOS IMPACT SDW 5066 Stereo Wireless Headset | DECT | Bluetooth | USB-A – 1000629
EPOS logo

IMPACT SDW 5066 - USB-A

SKU: 1000629
Condition: New
Stock: 250+
Bluetooth Bluetooth
DECT DECT
USB-A USB-A
$322.10
$485.00
Save $162.90
(34% off)
View EPOS IMPACT SDW 5035 Mono Wireless Headset | DECT | USB-A – 1000601
EPOS IMPACT SDW 5035 Mono Wireless Headset | DECT | USB-A – 1000601
EPOS logo

IMPACT SDW 5035 - USB-A

SKU: 1000601
Condition: New
Stock: 9
DECT DECT
USB-A USB-A
$284.91
$429.00
Save $144.09
(34% off)
View EPOS IMPACT SDW 5 BS DECT Base Station | USB-A | Desk Phone – 1000681
EPOS IMPACT SDW 5 BS DECT Base Station | USB-A | Desk Phone – 1000681
EPOS logo

SDW 5 BS - US

SKU: 1000681
Condition: New
Stock: 250+
DECT DECT
USB-A USB-A
$187.59
$239.00
Save $51.41
(22% off)
View EPOS IMPACT SDW 5063 Stereo Wireless Headset | DECT | USB – 1000593
EPOS IMPACT SDW 5063 Stereo Wireless Headset | DECT | USB – 1000593
EPOS logo

IMPACT SDW 5063 - USB

SKU: 1000593
Condition: New
Stock: 8
DECT DECT
USB-A USB-A
$271.63
$409.00
Save $137.37
(34% off)
View EPOS IMPACT SDW 5016 Convertible Wireless Headset | DECT | Bluetooth | USB-A – 1000621
EPOS IMPACT SDW 5016 Convertible Wireless Headset | DECT | Bluetooth | USB-A – 1000621
EPOS logo

IMPACT SDW 5016 - USB-A

SKU: 1000621
Condition: New
Stock: 250+
Bluetooth Bluetooth
DECT DECT
USB-A USB-A
$298.20
$449.00
Save $150.80
(34% off)
View EPOS IMPACT SDW 3 BS-US DECT Base Station | USB-A | Skype for Business – 1000685
EPOS IMPACT SDW 3 BS-US DECT Base Station | USB-A | Skype for Business – 1000685
EPOS logo

IMPACT SDW 3 BS-US

SKU: 1000685
Condition: New
Out of Stock
DECT DECT
USB-A USB-A
$153.05
$195.00
Save $41.95
(22% off)
View EPOS IMPACT SDW 30 HS Mono Wireless Headset | DECT | Headset Only – 1000632
EPOS IMPACT SDW 30 HS Mono Wireless Headset | DECT | Headset Only – 1000632
EPOS logo

IMPACT SDW 30 HS

SKU: 1000632
Condition: New
Stock: 6
DECT DECT
$160.90
$205.00
Save $44.10
(22% off)
View EPOS IMPACT SDW 5015 Mono Wireless Headset | DECT | Convertible – 1000597
EPOS IMPACT SDW 5015 Mono Wireless Headset | DECT | Convertible – 1000597
EPOS logo

IMPACT SDW 5015

SKU: 1000597
Condition: New
Stock: 11
DECT DECT
USB-A USB-A
$278.27
$419.00
Save $140.73
(34% off)
View EPOS IMPACT SDW 5036 Mono Wireless Headset | DECT | USB-A | BTD 800 – 1000625
EPOS IMPACT SDW 5036 Mono Wireless Headset | DECT | USB-A | BTD 800 – 1000625
EPOS logo

IMPACT SDW 5036 - USB-A

SKU: 1000625
Condition: New
Stock: 103
Bluetooth Bluetooth
DECT DECT
USB-A USB-A
$308.82
$465.00
Save $156.18
(34% off)
View EPOS IMPACT SDW 5033 Mono Wireless Headset | DECT | USB-A – 1000589
EPOS IMPACT SDW 5033 Mono Wireless Headset | DECT | USB-A – 1000589
EPOS logo

IMPACT SDW 5033 - USB-A

SKU: 1000589
Condition: New
Stock: 7
DECT DECT
USB-A USB-A
$255.69
$385.00
Save $129.31
(34% off)
View EPOS IMPACT SDW 5011 Mono Wireless Headset | DECT | USB-A | 3-in-1 – 1000979
EPOS IMPACT SDW 5011 Mono Wireless Headset | DECT | USB-A | 3-in-1 – 1000979 - Side View
EPOS logo

IMPACT SDW 5011 - USB-A

SKU: 1000979
Condition: New
Stock: 2
DECT DECT
USB-A USB-A
$205.22
$309.00
Save $103.78
(34% off)
View EPOS IMPACT SDW 60 HS Stereo DECT Wireless Headset – 1000633
EPOS IMPACT SDW 60 HS Stereo DECT Wireless Headset – 1000633
EPOS logo

SDW 60 HS

SKU: 1000633
Condition: New
Stock: 9
DECT DECT
$176.59
$225.00
Save $48.41
(22% off)