EPOS IMPACT SDW 5016 Convertible Wireless Headset | DECT | Bluetooth | USB-A – 1000621

Product Overview

The EPOS IMPACT SDW 5016 (1000621) is a versatile wireless DECT headset system designed for modern office professionals who need seamless connectivity across multiple devices. With triple connectivity to PC/softphone, desk phone, and mobile devices via the included BTD 800 Bluetooth dongle, this convertible 3-in-1 headset serves as a complete communication hub for today's multi-device workplace.

Featuring super wideband audio and a two-microphone noise-cancelling system with own-voice detection technology, the SDW 5016 delivers exceptional speech clarity even in busy open office environments. The DECT wireless technology provides an impressive range of up to 180m/590ft line-of-sight, allowing you to move freely throughout your workspace while maintaining crystal-clear call quality. The integrated busylight on the headset keeps colleagues informed of your call status.

The FlexFit wearing style system offers three configurations—headband, ear hook, or neckband—ensuring all-day comfort for any preference. With up to 10 hours of talk time, DECT Security certification, 128-bit encryption, and Protected Pairing technology, the SDW 5016 combines flexibility with enterprise-grade security. The base station also supports connecting up to 4 IMPACT SDW 5000 headsets for easy conferencing, plus compatibility with wired EPOS headsets and speakerphones.

Who Should Use This Product?

Multi-Device Professionals

Ideal for knowledge workers who juggle calls between desk phone, computer softphone, and mobile device throughout the day and need one headset that handles all three seamlessly.

Contact Center Agents

Built for all-day comfort with three wearing style options and extended battery life. The dual microphone noise-cancelling system ensures clear customer conversations in busy environments.

IT Managers

DECT Security certification and 128-bit encryption meet enterprise security requirements. EPOS Manager enables centralized device management, firmware updates, and configuration across the organization.

Why Choose This Product

The EPOS IMPACT SDW 5016 transforms multi-device communication by consolidating desk phone, PC softphone, and mobile connectivity into a single wireless headset system. The triple connectivity eliminates the need for multiple headsets while the 180m/590ft DECT range provides freedom to move throughout the office without missing calls. Super wideband audio delivers natural, rich sound quality that reduces listening fatigue during extended conversations.

For IT teams, the SDW 5016 offers enterprise-grade security with DECT Security certification, 128-bit encryption, and Protected Pairing technology. The EPOS Manager cloud platform enables centralized device management, firmware deployment, and configuration control. The base station supports connecting up to 4 IMPACT SDW 5000 headsets for easy conferencing, plus compatibility with wired EPOS headsets and Bluetooth devices for maximum deployment flexibility.

Will This Work for Me?

Works With

  • Windows, macOS
  • Microsoft Teams, Zoom, Webex, Google Meet, RingCentral, Skype for Business, all major UC platforms
  • Desk phones with standard headset port (may require EHS cable for remote answer)
  • Mobile devices via Bluetooth (BTD 800 dongle included)

Requirements

  • USB-A port for base station connection to PC
  • AC power outlet for base station

Software

  • EPOS Connect (optional, for firmware updates and settings customization)
  • EPOS Manager (optional, for enterprise device management)

Note

This is the UC variant optimized for all platforms. Base station supports up to 4 SDW 5000 headsets for conferencing. EHS cable sold separately for desk phone remote answer functionality.

What's in the Box

  • IMPACT SDW 5016 headset
  • SDW 5 BS base station
  • Headband
  • Wearing style adapter with pre-mounted ear hook, earbud (M), and cheek spacer
  • Ear hook stabilizer
  • Neckband
  • Extra earbuds (S, L)
  • BTD 800 USB Bluetooth dongle
  • USB cable
  • Power supply
  • Audio phone cable
  • Quick start guides

Technical Specifications

Primary Attributes

Active Noise Cancellation (ANC): No
Connectivity: DECT, Bluetooth, USB-A
Corded / Wireless: Wireless
Headset Speakers: Mono (One Ear)
Talk Time: 10 hours
USB Dongle: Yes, Bluetooth, USB-A (BTD 800)
Warranty: 24 months
Wearing Style: Over the Head, behind-the-ear, Behind the Neck
Wireless Range: 590 feet

IMPACT SDW Models (12)

View EPOS IMPACT SDW 5066 Stereo Wireless Headset | DECT | Bluetooth | USB-A – 1000629
EPOS IMPACT SDW 5066 Stereo Wireless Headset | DECT | Bluetooth | USB-A – 1000629
EPOS logo

IMPACT SDW 5066 - USB-A

SKU: 1000629
Condition: New
Stock: 250+
Bluetooth Bluetooth
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USB-A USB-A
$322.10
$485.00
Save $162.90
(34% off)
View EPOS IMPACT SDW 5035 Mono Wireless Headset | DECT | USB-A – 1000601
EPOS IMPACT SDW 5035 Mono Wireless Headset | DECT | USB-A – 1000601
EPOS logo

IMPACT SDW 5035 - USB-A

SKU: 1000601
Condition: New
Stock: 9
DECT DECT
USB-A USB-A
$284.91
$429.00
Save $144.09
(34% off)
View EPOS IMPACT SDW 5 BS DECT Base Station | USB-A | Desk Phone – 1000681
EPOS IMPACT SDW 5 BS DECT Base Station | USB-A | Desk Phone – 1000681
EPOS logo

SDW 5 BS - US

SKU: 1000681
Condition: New
Stock: 250+
DECT DECT
USB-A USB-A
$187.59
$239.00
Save $51.41
(22% off)
View EPOS IMPACT SDW 5063 Stereo Wireless Headset | DECT | USB – 1000593
EPOS IMPACT SDW 5063 Stereo Wireless Headset | DECT | USB – 1000593
EPOS logo

IMPACT SDW 5063 - USB

SKU: 1000593
Condition: New
Stock: 8
DECT DECT
USB-A USB-A
$271.63
$409.00
Save $137.37
(34% off)
View EPOS IMPACT SDW 3 BS-US DECT Base Station | USB-A | Skype for Business – 1000685
EPOS IMPACT SDW 3 BS-US DECT Base Station | USB-A | Skype for Business – 1000685
EPOS logo

IMPACT SDW 3 BS-US

SKU: 1000685
Condition: New
Out of Stock
DECT DECT
USB-A USB-A
$153.05
$195.00
Save $41.95
(22% off)
View EPOS IMPACT SDW 30 HS Mono Wireless Headset | DECT | Headset Only – 1000632
EPOS IMPACT SDW 30 HS Mono Wireless Headset | DECT | Headset Only – 1000632
EPOS logo

IMPACT SDW 30 HS

SKU: 1000632
Condition: New
Stock: 6
DECT DECT
$160.90
$205.00
Save $44.10
(22% off)
View EPOS IMPACT SDW 5015 Mono Wireless Headset | DECT | Convertible – 1000597
EPOS IMPACT SDW 5015 Mono Wireless Headset | DECT | Convertible – 1000597
EPOS logo

IMPACT SDW 5015

SKU: 1000597
Condition: New
Stock: 11
DECT DECT
USB-A USB-A
$278.27
$419.00
Save $140.73
(34% off)
View EPOS IMPACT SDW 5036 Mono Wireless Headset | DECT | USB-A | BTD 800 – 1000625
EPOS IMPACT SDW 5036 Mono Wireless Headset | DECT | USB-A | BTD 800 – 1000625
EPOS logo

IMPACT SDW 5036 - USB-A

SKU: 1000625
Condition: New
Stock: 103
Bluetooth Bluetooth
DECT DECT
USB-A USB-A
$308.82
$465.00
Save $156.18
(34% off)
View EPOS IMPACT SDW 5033 Mono Wireless Headset | DECT | USB-A – 1000589
EPOS IMPACT SDW 5033 Mono Wireless Headset | DECT | USB-A – 1000589
EPOS logo

IMPACT SDW 5033 - USB-A

SKU: 1000589
Condition: New
Stock: 7
DECT DECT
USB-A USB-A
$255.69
$385.00
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(34% off)
View EPOS IMPACT SDW 5011 Mono Wireless Headset | DECT | USB-A | 3-in-1 – 1000979
EPOS IMPACT SDW 5011 Mono Wireless Headset | DECT | USB-A | 3-in-1 – 1000979 - Side View
EPOS logo

IMPACT SDW 5011 - USB-A

SKU: 1000979
Condition: New
Stock: 2
DECT DECT
USB-A USB-A
$205.22
$309.00
Save $103.78
(34% off)
View EPOS IMPACT SDW 10 HS Mono Wireless Headset | DECT | 3-in-1 Convertible – 1000631
EPOS IMPACT SDW 10 HS Mono Wireless Headset | DECT | 3-in-1 Convertible – 1000631 - Side View
EPOS logo

IMPACT SDW 10 HS

SKU: 1000631
Condition: New
Stock: 9
DECT DECT
$153.05
$195.00
Save $41.95
(22% off)
View EPOS IMPACT SDW 60 HS Stereo DECT Wireless Headset – 1000633
EPOS IMPACT SDW 60 HS Stereo DECT Wireless Headset – 1000633
EPOS logo

SDW 60 HS

SKU: 1000633
Condition: New
Stock: 9
DECT DECT
$176.59
$225.00
Save $48.41
(22% off)