EPOS IMPACT SDW 5016 Convertible Wireless Headset | DECT | Bluetooth | USB-A – 1000621
DECT wireless headset · Triple connectivity · 3-in-1 convertible · 10-hour battery
Certified Women-Owned
- Triple Connectivity · PC + Desk Phone + Mobile
- DECT Wireless · 180m/590ft Range
- Dual Microphone Noise-Cancelling
- FlexFit 3-in-1 Wearing Styles
- DECT Security · 128-bit Encryption
- 10-Hour Battery · Integrated Busylight
Will this work for me?
View Requirements
DECT wireless headset · Triple connectivity · 3-in-1 convertible · 10-hour battery
Certified Women-Owned
- Triple Connectivity · PC + Desk Phone + Mobile
- DECT Wireless · 180m/590ft Range
- Dual Microphone Noise-Cancelling
- FlexFit 3-in-1 Wearing Styles
- DECT Security · 128-bit Encryption
- 10-Hour Battery · Integrated Busylight
Will this work for me?
View RequirementsProduct Overview
Featuring super wideband audio and a two-microphone noise-cancelling system with own-voice detection technology, the SDW 5016 delivers exceptional speech clarity even in busy open office environments. The DECT wireless technology provides an impressive range of up to 180m/590ft line-of-sight, allowing you to move freely throughout your workspace while maintaining crystal-clear call quality. The integrated busylight on the headset keeps colleagues informed of your call status.
The FlexFit wearing style system offers three configurations—headband, ear hook, or neckband—ensuring all-day comfort for any preference. With up to 10 hours of talk time, DECT Security certification, 128-bit encryption, and Protected Pairing technology, the SDW 5016 combines flexibility with enterprise-grade security. The base station also supports connecting up to 4 IMPACT SDW 5000 headsets for easy conferencing, plus compatibility with wired EPOS headsets and speakerphones.
Connect to your PC/softphone, desk phone, and mobile device through a single base station. Switch seamlessly between devices without re-pairing or swapping headsets.
- • USB-A connection for PC/softphone
- • Desk phone port for traditional phones
- • BTD 800 Bluetooth dongle included for mobile
Enterprise-grade DECT technology delivers interference-free connectivity with exceptional range. Move freely throughout your office without audio dropouts or connection issues.
- • DECT wireless (1.9 GHz)
- • Up to 180m/590ft line-of-sight range
- • Up to 55m/180ft in typical office
Two-microphone system with own-voice detection technology delivers exceptional speech clarity. Your voice comes through clearly even in noisy open office environments.
- • Dual MEMS microphone array
- • Own-voice detection technology
- • Noise-cancelling boom microphone
Choose your preferred wearing style for all-day comfort. Easily switch between headband, ear hook, or neckband configurations to match your preference and work environment.
- • Headband for over-the-head wear
- • Ear hook for lightweight single-ear
- • Neckband for behind-the-neck comfort
Enterprise-grade security keeps all conversations confidential. DECT Security certification and Protected Pairing ensure sensitive data cannot be intercepted.
- • DECT Security certified
- • 128-bit authentication encryption
- • Protected Pairing technology
Extended battery life powers you through full workdays. The integrated busylight on the headset signals your call status to colleagues automatically.
- • Up to 10 hours talk time (narrowband)
- • 1-hour full charge time
- • Integrated busylight indicator
Who Should Use This Product?
Multi-Device Professionals
Ideal for knowledge workers who juggle calls between desk phone, computer softphone, and mobile device throughout the day and need one headset that handles all three seamlessly.
Contact Center Agents
Built for all-day comfort with three wearing style options and extended battery life. The dual microphone noise-cancelling system ensures clear customer conversations in busy environments.
IT Managers
DECT Security certification and 128-bit encryption meet enterprise security requirements. EPOS Manager enables centralized device management, firmware updates, and configuration across the organization.
Why Choose This Product
For IT teams, the SDW 5016 offers enterprise-grade security with DECT Security certification, 128-bit encryption, and Protected Pairing technology. The EPOS Manager cloud platform enables centralized device management, firmware deployment, and configuration control. The base station supports connecting up to 4 IMPACT SDW 5000 headsets for easy conferencing, plus compatibility with wired EPOS headsets and Bluetooth devices for maximum deployment flexibility.
Will This Work for Me?
Works With
- • Windows, macOS
- • Microsoft Teams, Zoom, Webex, Google Meet, RingCentral, Skype for Business, all major UC platforms
- • Desk phones with standard headset port (may require EHS cable for remote answer)
- • Mobile devices via Bluetooth (BTD 800 dongle included)
Requirements
- • USB-A port for base station connection to PC
- • AC power outlet for base station
Software
- • EPOS Connect (optional, for firmware updates and settings customization)
- • EPOS Manager (optional, for enterprise device management)
Note
This is the UC variant optimized for all platforms. Base station supports up to 4 SDW 5000 headsets for conferencing. EHS cable sold separately for desk phone remote answer functionality.
What's in the Box
- IMPACT SDW 5016 headset
- SDW 5 BS base station
- Headband
- Wearing style adapter with pre-mounted ear hook, earbud (M), and cheek spacer
- Ear hook stabilizer
- Neckband
- Extra earbuds (S, L)
- BTD 800 USB Bluetooth dongle
- USB cable
- Power supply
- Audio phone cable
- Quick start guides