Jabra Engage 40 UC Mono Headset | USB-C | USB-A Adapter | Inline Link – 4093-419-269
UC mono · USB-C with adapter · inline controller · busylight
This Product Has Been Discontinued
Discontinued February 2026
Discontinuation Notes
Country of origin changed from China to Vietnam.
Certified Women-Owned
Will this work for me?
View Requirements
UC mono · USB-C with adapter · inline controller · busylight
This Product Has Been Discontinued
Discontinued February 2026
Discontinuation Notes
Country of origin changed from China to Vietnam.
Certified Women-Owned
Will this work for me?
View RequirementsProduct Overview
Designed for all-day comfort in demanding contact center environments, the Engage 40 weighs just 45g with an ergonomic T-bar headband and innovative maze-shaped ear cushion pattern that relieves pressure on the ear. The mono design keeps one ear open for environmental awareness while delivering crystal-clear audio through advanced speakers with BalancedVoice technology that optimizes speech clarity.
The included Inline Link controller puts call handling at your fingertips with answer/end, mute, volume, and programmable buttons that integrate with leading UC platforms including Amazon Connect, Genesys Cloud CX, and NICE CXone. The integrated busylight automatically signals call status to colleagues, while Jabra SafeTone 2.0 hearing protection with PeakStop 105 dB keeps your ears safe throughout extended shifts. Backed by an industry-leading 3-year warranty, the Engage 40 is built to withstand the rigors of daily contact center use.
Be heard clearly in busy contact centers with dual MEMS microphones that eliminate background noise while keeping your voice razor-sharp for accurate call transcriptions.
- • 2 x MEMS microphones
- • Microphone bandwidth: 100Hz - 14000Hz
- • Enables speech-to-text transcription
Handle calls efficiently with integrated controls for answer, mute, volume, and programmable buttons that integrate with leading contact center platforms.
- • Answer/end, mute, volume controls
- • Programmable buttons via SDK
- • Integrates with Amazon Connect, Genesys, NICE CXone
Wear comfortably through extended shifts with an ergonomic design featuring maze-shaped ear cushion pattern that relieves pressure on the ear.
- • Headset weight: 45g / 1.6oz
- • Ergonomic T-bar headband
- • Angled ear cushion with maze pattern
Connect to any PC, Mac, or Chromebook with USB-C connectivity and included USB-A adapter for true plug-and-play compatibility.
- • USB-C primary connection
- • USB-A adapter included
- • Works with Windows, Mac, ChromeOS
Protect your hearing during long shifts with professional-grade audio safety features that prevent sudden loud noises and maintain safe average exposure levels.
- • Jabra SafeTone 2.0
- • PeakStop 105 dB protection
- • EU Noise at Work, G616, OSHA compliant
Improve call quality with live on-screen feedback on background noise, silence, and interruptions to enhance customer satisfaction as calls happen.
- • Real-time call analytics
- • Background noise alerts
- • Cross-talk and silence detection
Who Should Use This Product?
Contact Center Agents
Ideal for high-volume call environments requiring all-day comfort, clear audio, and real-time call insights to improve customer satisfaction and reduce handling times.
Office Professionals
Perfect for open office workers who need environmental awareness with mono design while maintaining professional call quality on UC platforms.
Remote Workers
Suited for home office professionals requiring reliable USB connectivity, noise cancellation, and comfortable design for extended video calls and customer interactions.
Why Choose This Product
For IT departments and contact center managers, the Engage+ software provides unprecedented visibility into call quality metrics, enabling real-time coaching and performance optimization. The 3-year warranty—exceptional for a wired headset—demonstrates Jabra's confidence in the Engage 40's durability, reducing total cost of ownership. Universal UC platform compatibility with integrated call controls for Amazon Connect, Genesys, and NICE CXone streamlines deployment across diverse technology environments.
Will This Work for Me?
Works With
- • Windows, macOS, ChromeOS
- • All major UC platforms: Zoom, Google Meet, Webex, RingCentral, 8x8
- • Contact center platforms: Amazon Connect, Genesys Cloud CX, NICE CXone
Requirements
- • USB-C port (or USB-A with included adapter)
Software
- • Jabra Direct / Jabra Engage+ (optional, for real-time insights and firmware updates)
Note
This is the UC variant optimized for all platforms. For native Microsoft Teams button and notifications, see MS Teams variant (4093-413-269).
What's in the Box
- Jabra Engage 40 UC Mono Headset
- Inline Link controller with USB-C cable
- USB-A adapter
- Carry pouch