Jabra Evolve 20 MS Teams Mono Headset | USB-C – 4993-823-189
MS Teams mono · USB-C · 28mm speaker · inline controls
This Product Has Been Discontinued
Discontinued January 2026
Discontinuation Notes
Transition from USB-C and USB-A variants to a USB-C model with a USB-C to USB-A adapter.
Certified Women-Owned
Will this work for me?
View Requirements
MS Teams mono · USB-C · 28mm speaker · inline controls
This Product Has Been Discontinued
Discontinued January 2026
Discontinuation Notes
Transition from USB-C and USB-A variants to a USB-C model with a USB-C to USB-A adapter.
Certified Women-Owned
Will this work for me?
View RequirementsProduct Overview
The noise-canceling microphone eliminates background noise for crystal-clear conversations, while the specially designed foam ear cushions provide passive noise cancellation to reduce high-frequency ambient sounds. The inline control unit gives you easy access to essential functions including volume adjustment, mute, and call answer/end—all without reaching for your keyboard.
With a lightweight 104g design and soft headband, the Evolve 20 delivers all-day comfort for extended use. The mono wearing style keeps one ear open for environmental awareness, making it ideal for office environments where you need to stay connected to colleagues while on calls.
Optimized for Microsoft Teams with dedicated notifications and seamless integration. Plug-and-play setup means you're ready for calls the moment you connect.
- • Microsoft Teams certified
- • Teams notifications via LED
- • Automatic audio device selection
Be heard clearly in any environment. The unidirectional ECM microphone eliminates background noise so your voice comes through crisp on every call.
- • Electret Condenser (ECM) uni-directional mic
- • Noise-canceling technology
- • Boom arm rotates left or right
Block out distracting office noise simply by wearing the headset. Specially designed ear cushions reduce high-frequency sounds like human voices.
- • Foam ear cushions for noise isolation
- • Reduces high-frequency ambient noise
- • On-ear design for comfort
Manage calls without touching your keyboard. The USB controller puts volume, mute, and call answer/end at your fingertips.
- • Volume up/down controls
- • Mute button
- • Answer/end call button
Connect and start working immediately. No drivers or software installation required—just plug into any USB-C port and you're ready.
- • USB-C connector
- • 2.15m / 7.05ft cable length
- • USB powered—no batteries needed
Enjoy clear voice calls and quality music playback. The 28mm speaker delivers wideband audio for natural-sounding conversations.
- • 28mm speaker driver
- • Music mode: 20Hz - 20kHz
- • Speak mode: 150Hz - 7kHz
Who Should Use This Product?
Office Professionals
Ideal for knowledge workers who need reliable audio for Microsoft Teams calls and meetings without the complexity of wireless headsets.
Remote Workers
Perfect for home office setups requiring plug-and-play simplicity and clear call quality for daily video conferences.
IT Departments
Cost-effective solution for large-scale deployments with minimal support requirements—no batteries, no pairing, no charging infrastructure needed.
Why Choose This Product
The mono design keeps one ear open for environmental awareness, allowing users to stay connected to their surroundings while on calls. With no batteries to charge or replace, the Evolve 20 is always ready when you need it. The 2-year warranty and durable construction provide long-term value, while Jabra Direct software enables centralized firmware management across your fleet.
Will This Work for Me?
Works With
- • Windows, macOS
- • Microsoft Teams (certified), Zoom, Google Meet, Webex, and all major UC platforms
Requirements
- • USB-C port (or USB-A port with adapter)
Software
- • Jabra Direct (optional, for firmware updates and call control customization)
Note
This is the MS Teams certified variant with Teams notifications. For platform-agnostic version, see UC variant (4993-829-289).
What's in the Box
- Jabra Evolve 20 Mono Headset
- USB-C Controller
- Foam ear cushion
Technical Specifications
Primary Attributes
Audio
Certifications
Connectivity
General
Microphone
Physical Traits
Software
Evolve 20 Models (4)
Evolve 20 UC Stereo USB-C/A
USB-A
USB-C
Evolve 20 MS Mono USB-C/A
USB-A
USB-C
Evolve 20 UC Mono USB-C/A
USB-A
USB-C
Evolve 20 MS Stereo USB-C/A
USB-A
USB-C