Jabra Link 850/860 QD Supervisory Cord | Inline Mute – 8800-01-20

Product Overview

The Jabra Link 850/860 QD Supervisory Cord (8800-01-20) enables supervisor monitoring and training functionality for contact center environments. This 1-meter cord connects to the supervisor port on Jabra Link 850 and Link 860 audio processors, allowing trainers and supervisors to listen in on calls while maintaining control with the integrated inline mute switch.

The Quick Disconnect (QD) to RJ-10 connection provides reliable attachment to any QD-compatible Jabra headset, making it essential for agent training, quality monitoring, and call coaching scenarios in professional call center settings.

Who Should Use This Product?

Contact Center Supervisors

Essential for supervisors who need to monitor agent calls, provide real-time coaching, and ensure quality standards in busy call center environments.

Training Managers

Ideal for trainers conducting side-by-side coaching sessions with new agents, enabling silent monitoring with instant mute capability.

Why Choose This Product

The Jabra Link 850/860 QD Supervisory Cord transforms agent training and quality monitoring with its integrated mute functionality. Supervisors can silently listen to live calls and provide coaching without customers hearing, improving training effectiveness and call quality. The 1-meter cord length provides adequate workspace flexibility while the durable QD and RJ-10 connections ensure reliable performance in demanding contact center environments.

Will This Work for Me?

Works With

  • Jabra Link 850 Audio Processor
  • Jabra Link 860 Audio Processor
  • Any Jabra QD-compatible headset (Biz 1500, Biz 2300, Biz 2400 II)

Requirements

  • Jabra Link 850 or Link 860 with available supervisor port
  • QD-compatible headset for supervisor (sold separately)

Note

Connects supervisor headset to Link 850/860 guest port for training and call monitoring scenarios.

What's in the Box

  • Supervisory cord with inline mute switch

Technical Specifications