Poly CS545-XD Convertible Wireless Headset | 900 MHz – 7E2K0AA#ABA

Product Overview

The Poly CS545-XD (7E2K0AA#ABA) is a convertible wireless headset designed for high-density office environments where multiple wireless headsets operate in close proximity. Using 900 MHz wireless technology instead of standard DECT, the CS545-XD supports up to 54 headsets in the same space without interference—ideal for large call centers and enterprise deployments. The lightweight 21-gram headset offers three wearing styles including over-the-ear and over-the-head configurations for all-day comfort.

The CS545-XD delivers professional-grade audio with your choice of narrowband or wideband modes (up to 6,800 Hz) and a noise-canceling microphone that filters out background office noise. Enhanced Digital Signal Processing (DSP) ensures natural-sounding voice quality on every call. With up to 350 feet of wireless range from the charging base, users can move freely throughout the office while maintaining crystal-clear conversations.

What sets the CS545-XD apart is its hot-swappable battery system for unlimited talk time. The included spare battery and USB/AC charger allow users to swap batteries mid-call without disconnecting—perfect for multi-shift operations or heavy phone users. One-touch call controls for answer/end, volume, and mute are built into the headset, and the system supports conferencing up to four headsets on a single base for collaborative calls.

Who Should Use This Product?

Call Center Agents

Ideal for high-density call center environments where dozens of wireless headsets operate simultaneously. The 900 MHz technology prevents interference while hot-swappable batteries support multi-shift operations without downtime.

Enterprise Office Workers

Perfect for desk-centric professionals who need hands-free mobility to multitask, access files, and collaborate with colleagues while managing desk phone calls throughout the workday.

Multi-Shift Operations

Built for 24/7 operations where headsets are shared across shifts. The included spare battery and charger ensure fresh power is always available, enabling continuous operation without charging downtime.

Why Choose This Product

The Poly CS545-XD eliminates the wireless density limitations that plague traditional DECT headsets in large office environments. With 900 MHz technology supporting up to 54 headsets in the same space, IT teams can deploy wireless headsets company-wide without worrying about interference or call quality degradation. The hot-swappable battery system ensures users never miss a call due to low battery—simply swap in a fresh battery mid-call and keep talking.

For organizations with heavy phone users or multi-shift operations, the CS545-XD delivers exceptional value through unlimited talk time capability. The included spare battery and USB/AC charger mean the second battery is always charged and ready. The convertible design with multiple wearing options ensures every user finds a comfortable fit for all-day use, while the noise-canceling microphone maintains professional call quality even in busy office environments.

Will This Work for Me?

Works With

  • Most corded desk phones with standard headset port or handset connection
  • Compatible with Avaya, Cisco, Polycom, Nortel, Mitel, and other major desk phone brands

Requirements

  • AC power outlet for base station
  • Desk phone with RJ-9 handset port or dedicated headset port

Software

  • No software required—plug-and-play operation

Note

For remote call answer/end from headset, add optional HL10 handset lifter or compatible EHS cable (sold separately). Only XD headsets work with XD bases.

What's in the Box

  • Headset with pre-installed battery, eartip, and earloop
  • Charging base
  • Telephone interface cable
  • Power supply
  • Headband
  • Fit kit (additional eartips and earloops)
  • Spare battery
  • Battery charger with USB/AC adapter

Technical Specifications

Primary Attributes

Active Noise Cancellation (ANC): No
Connectivity: 900 MHz
Corded / Wireless: Wireless
Headset Speakers: Mono (One Ear)
Warranty: 12 months
Wearing Style: Over the Head, behind-the-ear
Wideband Audio: Yes