Poly HIC-10 QD Adapter Cable | Avaya 1400/2400/6400/9400 – 783S2AA

Product Overview

The Poly HIC-10 Adapter Cable (783S2AA) enables direct connection between Poly/Plantronics H-Series and HW-Series corded headsets and compatible Avaya desk phones. This Quick Disconnect (QD) cable eliminates the need for a separate amplifier, providing a cost-effective solution for hands-free communication.

The upgraded design moves circuitry away from the QD connection point, reducing weight and "tug" on your headset for improved all-day comfort. Compatible with Avaya 1400, 2400, 4400, 4600, 5400, 5600, 6400, and 9400 series phones, the HIC-10 delivers reliable audio connectivity with one-touch headset operation via your phone's programmable headset button.

Who Should Use This Product?

Call Center Agents

Ideal for contact center professionals using Avaya phone systems who need reliable, direct headset connectivity for high-volume call handling.

Office Professionals

Perfect for desk workers with Avaya phones who want hands-free communication without investing in a separate amplifier.

Why Choose This Product

The Poly HIC-10 Adapter Cable provides a simple, cost-effective way to connect Poly corded headsets to Avaya desk phones. The Quick Disconnect feature allows users to step away from their desk without ending calls, while the lightweight design ensures comfortable extended use. For organizations with existing Avaya phone infrastructure, the HIC-10 eliminates the need for additional amplifiers, reducing deployment costs while maintaining reliable audio quality.

Will This Work for Me?

Works With

  • Poly/Plantronics H-Series headsets (H91, H101, H141, H151, H161, H171, H181)
  • Poly EncorePro HW-Series headsets (HW510, HW520, HW530, HW540, HW710, HW720)
  • Avaya 1408, 1416, 2410, 2420, 4406D+, 4412D+, 4424D+, 4424LD+
  • Avaya 4610SW, 4620, 4620SW, 4621SW, 4625SW, 4630, 4630SW
  • Avaya 5410, 5420, 5610SW, 5620SW, 6416D+M, 6424D+M
  • Avaya 9404, 9408, 9504, 9508

Requirements

  • Avaya phone with RJ-9 headset port
  • Poly/Plantronics QD-compatible corded headset

Note

Phone must be headset-ready with built-in headset port. For phones without headset ports or for volume control, consider an amplifier instead.

What's in the Box

  • HIC-10 adapter cable

Technical Specifications