Poly Y-Trainer 6-Pin Cord | Mute Switch | EncorePro 500/700 – 85S09AA
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Poly
Poly Y Trng Cbl wQDL-Di HS
Certified Women-Owned
- Dual Headset Training Connection
- In-Line Mute Switch
- Quick Disconnect · TAA Compliant
Will this work for me?
View Requirements
Poly Y Trng Cbl wQDL-Di HS
Certified Women-Owned
- Dual Headset Training Connection
- In-Line Mute Switch
- Quick Disconnect · TAA Compliant
Will this work for me?
View RequirementsProduct Overview
Designed exclusively for EncorePro 500/700 Digital Series headsets, this 6-pin Quick Disconnect cable allows both users to listen simultaneously while only one microphone remains live. The red toggle switch provides instant control over which participant can speak, making it ideal for real-time coaching and quality assurance monitoring.
Connect two headsets to a single adapter for real-time training and call monitoring. Both users hear the conversation while supervisors coach agents without customer interruption.
- • 6-pin Quick Disconnect connectors
- • Compatible with EncorePro 500/700 Digital Series
- • Single amplifier operation
Red toggle switch provides instant control over which microphone is active. Supervisors can seamlessly take over calls or mute their line during coaching sessions.
- • Red toggle mute control
- • One mic active at a time
- • Both users can listen simultaneously
Secure QD connection with clamp ensures reliable connectivity during training sessions. TAA compliant for government and enterprise procurement requirements.
- • QD clamp included
- • TAA Compliant
- • Digital series headsets only
Who Should Use This Product?
Contact Center Trainers
Essential for supervisors and trainers who need to monitor agent calls in real-time and provide coaching without disrupting customer conversations
Quality Assurance Teams
Ideal for QA managers conducting live call monitoring and agent performance evaluations in contact center environments
Why Choose This Product
Will This Work for Me?
Works With
- • Poly EncorePro 500 Digital Series (HW510D, HW520D, HW530D, HW540D)
- • Poly EncorePro 700 Digital Series (HW710D, HW720D)
Requirements
- • Digital amplifier or bottom cable with 6-pin QD connection
Note
Not compatible with older H-series headsets or standard 4-pin QD headsets. For H-series headsets, use the standard Y-Training cable (85S07AA).
What's in the Box
- Y-Training cable with 6-pin QD connectors
- QD clamp