Poly Y-Trainer QD Cord | Mute Switch | QD Clamp – 85S07AA

Product Overview

The Poly Y-Trainer QD Cord (85S07AA) connects two QD headsets to a single headset adapter, enabling trainers and supervisors to monitor agent calls in real-time. The red inline mute switch allows instant control over which microphone is live, so trainers can seamlessly take over conversations when needed.

Designed for contact center training environments, this Y-splitter cable features a 7-foot main cord with 8.5-inch branches to each QD connection. The included QD clamp reinforces the connection where the Y-cord meets the amplifier cord for reliable, secure connectivity during training sessions.

Who Should Use This Product?

Contact Center Trainers

Essential tool for training new agents by monitoring live calls and providing real-time coaching without caller awareness

Call Center Supervisors

Monitor agent performance and quality assurance by listening to calls and taking over when additional assistance is needed

Why Choose This Product

The Poly Y-Trainer QD Cord streamlines contact center training by allowing supervisors to monitor calls in real-time and seamlessly take over conversations when agents need assistance. The inline mute switch ensures smooth handoffs without disrupting the caller experience, making it ideal for quality assurance and new hire onboarding.

Will This Work for Me?

Works With

  • Poly H-Series and HW-Series QD headsets (H251, H261, HW510, HW520, EncorePro 500/700 series)
  • Poly QD amplifiers (M12, M10, M22, MX10, A20, S20)
  • DA series USB adapters, Avaya/Lucent HIC and HIP cables

Requirements

  • Telephone connecting cord (RJ9 to QD) or amplifier to connect to phone
  • Two QD-compatible headsets

Note

Not compatible with digital series headsets (HW510D, HW520D)—use 6-pin training cable (79694-11) instead

What's in the Box

  • Y-Training cord with mute switch
  • QD clamp (PL-62976-01)

Technical Specifications