Avaya 1616-I IP Phone | Global | Refurbished – 700504843
16-line IP phone · 4-line display · BM32 expansion · PoE
Backed by Macondo's 12 Month Warranty
Certified Women-Owned
- 16 Programmable Line/Feature Buttons
- Expandable Button Modules
- White Backlit Display
- Dual Ethernet Connectivity
- High-Quality Speakerphone
- Flexible Power Options
Will this work for me?
View Requirements
16-line IP phone · 4-line display · BM32 expansion · PoE
Backed by Macondo's 12 Month Warranty
Certified Women-Owned
- 16 Programmable Line/Feature Buttons
- Expandable Button Modules
- White Backlit Display
- Dual Ethernet Connectivity
- High-Quality Speakerphone
- Flexible Power Options
Will this work for me?
View RequirementsProduct Overview
Built for demanding front desk environments, the 1616-I includes a high-quality two-way speakerphone and integrated headset jack supporting wired and EHS-compatible wireless headsets. The four-way navigation cluster and three context-sensitive soft keys provide intuitive access to the built-in contacts list (100 entries) and call log (100 calls). Expand to 112 total feature keys with up to three BM32 Button Modules for high-volume operations requiring extensive line appearances and speed dials.
Compatible with Avaya IP Office 6.0+ and Communication Manager 3.0+, the 1616-I supports H.323 protocol with G.711, G.726, and G.729 codecs. Dual 10/100 Ethernet ports with PC passthrough enable single-cable desktop deployment, while IEEE 802.3af PoE Class 2 eliminates the need for separate power adapters. The Global version uses icon-based button labels supporting 14 languages including Traditional Chinese, Simplified Chinese, Korean, Hebrew, and Arabic for international deployments.
Macondo Refurbished Product - Proven Reliability and Quality from the Industry Leader
Every refurbished product from Macondo Networks is fully tested before and after refurbishing to ensure flawless operation. We hold our cosmetic standards high—no yellowed buttons, scratched displays, or visible wear. Units ship factory reset with the latest firmware installed, ready for immediate deployment. Phones include a new handset, handset cord, and network/line cable. Our 12-month warranty reflects the confidence we have in every refurbished unit we sell. Why pay premium prices for new when you can get the same quality and warranty coverage at a fraction of the cost?
Each button is equipped with dual LEDs (red/green) providing explicit line status for efficient call monitoring and management without scrolling through on-screen lists.
- • 16 line appearances
- • Dual LED indicators
- • One-touch access
Supports up to three BM32 32-button expansion modules for users who need to monitor additional lines, extensions, or speed dial buttons.
- • Up to 112 total buttons
- • BM32 module compatible
- • 32 buttons per module
Large 3.5-inch diagonal display with adjustable viewing angle shows 4 lines x 24 characters for clear visibility of call information and menu options.
- • 3.5-inch diagonal
- • 181x56 pixels
- • 4 lines x 24 characters
Built-in dual 10/100 Ethernet ports allow connection to the network and PC pass-through capability, reducing the need for additional network drops.
- • 10/100 Ethernet
- • PC pass-through port
- • VLAN separation
Integrated 2-way speakerphone enables hands-free communication for conference calls and multitasking during conversations.
- • 2-way speakerphone
- • Mute function
- • Volume control
Supports both Power over Ethernet (802.3af compliant) and optional local 5V power supply for deployment flexibility in various network environments.
- • 802.3af PoE
- • 5V power supply option
- • Class 2 PoE device
Who Should Use This Product?
Receptionists
Front desk professionals who answer high volumes of incoming calls, transfer callers to different departments, and need to monitor multiple line appearances throughout the day.
Executive Assistants
Administrative professionals who manage calls for multiple executives, requiring quick access to numerous lines and the ability to efficiently transfer and hold calls.
Department Managers
Team leaders who need to monitor team lines, handle departmental calls, and require one-touch access to frequently called contacts and features.
Why Choose This Product
Will This Work for Me?
Works With
- • Avaya IP Office 6.0 or higher
- • Avaya Communication Manager 3.0 or higher
Requirements
- • 802.3af Power over Ethernet OR 5V local power supply (sold separately)
- • 10/100 Ethernet network connection
Software
- • Avaya IP Phone license required for IP500 & IP500V2 with Release 6.0 and higher
Note
Wall mounting requires optional Avaya 1616 Wall Mount Kit (700415631, sold separately)
Button module expansion requires separate power supply (cannot use PoE when modules attached)
What's in the Box
- Avaya 1616-I IP Phone
- Handset
- Handset cord
- Ethernet cable
- Stand
Technical Specifications
Primary Attributes
Accessories
Audio
Connectivity
Display
Expansion
Headset / Handset
Languages
Networking & Security
Phone Features
Physical
Physical Traits
Power
Software
Storage
Telephony & Call Handling
Video
1600 Series Models (8)
16CC
1603-I
1616-I
1603SW-I
1608-I
1603SW-I
1603-I
