Avaya 9621G IP Phone | Refurbished – 700480601
4.3" color touchscreen · 24 lines · Gigabit · HD audio
Backed by Macondo's 12 Month Warranty
Certified Women-Owned
- Color Touchscreen Display
- Gigabit Ethernet Connectivity
- HD Wideband Audio
- 24 Programmable Buttons
- Dual Protocol Support
- Energy Efficient Design
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4.3" color touchscreen · 24 lines · Gigabit · HD audio
Backed by Macondo's 12 Month Warranty
Certified Women-Owned
- Color Touchscreen Display
- Gigabit Ethernet Connectivity
- HD Wideband Audio
- 24 Programmable Buttons
- Dual Protocol Support
- Energy Efficient Design
Will this work for me?
View RequirementsProduct Overview
Built for enterprise environments, the 9621G features dual Gigabit Ethernet ports with PC passthrough, allowing your phone and computer to share the same network drop without sacrificing bandwidth. HD wideband audio (G.722) delivers crystal-clear voice quality through the full-duplex speakerphone, handset, or connected headset. IEEE 802.3af PoE Class 2 support enables single-cable deployment for clean installations.
Compatible with Avaya Aura Communication Manager, IP Office 6.1+, and SIP environments via Avaya Session Manager, the 9621G integrates seamlessly with your existing infrastructure. Fixed feature keys provide one-touch access to speaker, mute, headset, contacts, history, and call forwarding functions. Multi-language support accommodates global deployments with options including English, French, German, Spanish, Chinese, Japanese, Korean, and Arabic.
Macondo Refurbished Product - Proven Reliability and Quality from the Industry Leader
Every refurbished product from Macondo Networks is fully tested before and after refurbishing to ensure flawless operation. We hold our cosmetic standards high—no yellowed buttons, scratched displays, or visible wear. Units ship factory reset with the latest firmware installed, ready for immediate deployment. Phones include a new handset, handset cord, and network/line cable. Our 12-month warranty reflects the confidence we have in every refurbished unit we sell. Why pay premium prices for new when you can get the same quality and warranty coverage at a fraction of the cost?
Large 3.7" x 2.1" color touchscreen with 480 x 272 resolution in 24-bit color provides an intuitive smartphone-like interface with 4-position adjustable tilt for optimal viewing.
- • 3.7" x 2.1" display size
- • 480 x 272 pixel resolution
- • 24-bit color depth
Integrated Gigabit Ethernet with dual RJ-45 ports allows phone and computer to share the same network drop while maintaining 10/100/1000 Mbps speeds for high-performance data transfer.
- • 10/100/1000 Mbps speeds
- • Dual RJ-45 Ethernet ports
- • Secondary Ethernet for PC passthrough
Avaya's high definition audio technology delivers reliably clear and natural communication through handset, speakerphone, or headset for superior voice quality.
- • Wideband audio support
- • Full-duplex speakerphone
- • Headset compatible
Extensive programmable button array with 0-5 soft keys provides quick access to frequently used features, contacts, and administrative functions.
- • 24 administrative buttons
- • 0-5 context-sensitive soft keys
- • Fixed feature buttons
Supports both H.323 and SIP protocols for maximum flexibility and integration with a broad range of standards-following IP phone systems.
- • H.323 protocol support
- • SIP protocol support
- • Multi-line capability
PoE Class 2 compatibility with sleep modes reduces power consumption and operational costs while eliminating the need for separate power supplies in PoE-enabled networks.
- • 802.3af PoE Class 2
- • Sleep mode support
- • Low power requirements
Who Should Use This Product?
Essential Business Users
Professionals who spend considerable amounts of time on the phone and require reliable, feature-rich communication tools with intuitive touchscreen navigation.
Enterprise Office Workers
Employees at headquarters, branch offices, or remote locations who need sophisticated voice communications integrated with their enterprise IP network.
Contact Center Agents
Customer service representatives who benefit from enhanced productivity features, call handling capabilities, and the ability to monitor calls and update status quickly.
Why Choose This Product
Will This Work for Me?
Works With
- • Avaya Communication Manager 3.1.4 or later (H.323)
- • Avaya Communication Manager 6.0 with Avaya Aura Session Manager 6.0 (SIP)
- • Avaya Midsize Business Template 5.2.1
- • IP Office 6.1 or higher on IP500 or IP500 V2 control units
Requirements
- • 802.3af PoE network switch or local PoE injector/AC power adapter (sold separately)
- • Cat5e or Cat6 Ethernet cable for Gigabit connectivity
Note
Power supply not included - phone can be powered via PoE Class 2 or optional AC adapter
Does not support Avaya BM12 or SBM24 button module expansion
What's in the Box
- Avaya 9621G IP Phone
- Handset
- Handset Cord
- Unit Stand
Technical Specifications
Primary Attributes
Accessories
Audio
Certifications
Connectivity
Display
Features
General
Networking & Security
Phone Features
Physical
Physical Traits
Power
Protocols
Software
Video
96x1 Series Models (8)
9611G
9608
9641G
9608G
9608
9641GS
9611G
