Avaya 9641GS IP Phone | Refurbished – 700505992
5" color touchscreen · 24 lines · HD audio · Bluetooth · Gigabit
Backed by Macondo's 12 Month Warranty
Certified Women-Owned
- 5-Inch Capacitive Touchscreen Display
- High Definition Audio
- Integrated Bluetooth Connectivity
- Dual Gigabit Ethernet Ports
- 24 Programmable Feature Keys
- Expansion Module Support
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View Requirements
5" color touchscreen · 24 lines · HD audio · Bluetooth · Gigabit
Backed by Macondo's 12 Month Warranty
Certified Women-Owned
- 5-Inch Capacitive Touchscreen Display
- High Definition Audio
- Integrated Bluetooth Connectivity
- Dual Gigabit Ethernet Ports
- 24 Programmable Feature Keys
- Expansion Module Support
Will this work for me?
View RequirementsProduct Overview
Built for demanding environments, the 9641GS features HD wideband audio through handset, headset, or full-duplex speakerphone, ensuring crystal-clear conversations that reduce listener fatigue during extended calls and multiparty conferences. Integrated Bluetooth enables wireless headset connectivity for mobile-style freedom, while the USB port supports additional accessories. Dual Gigabit Ethernet ports with PC passthrough deliver high-speed connectivity with single-cable desktop deployment via IEEE 802.3af PoE.
Compatible with Avaya Aura (SIP and H.323) and Avaya IP Office platforms, the 9641GS leverages your enterprise IP network to deliver sophisticated voice communications from headquarters to remote locations. Expand functionality with up to three BM12 or SBM24 button modules for high-volume environments requiring additional line appearances or feature keys.
Macondo Refurbished Product - Proven Reliability and Quality from the Industry Leader
Every refurbished product from Macondo Networks is fully tested before and after refurbishing to ensure flawless operation. We hold our cosmetic standards high—no yellowed buttons, scratched displays, or visible wear. Units ship factory reset with the latest firmware installed, ready for immediate deployment. Phones include a new handset, handset cord, and network/line cable. Our 12-month warranty reflects the confidence we have in every refurbished unit we sell. Why pay premium prices for new when you can get the same quality and warranty coverage at a fraction of the cost?
Large 24-bit color TFT display with 480x800 resolution provides a bright, sharp interface with fast and accurate touch response for intuitive navigation of calls, contacts, and applications.
- • 5-inch diagonal display
- • 480x800 pixel resolution
- • 4-position adjustable tilt
Wideband audio technology delivers superior sound quality for crystal-clear conversations, reducing background noise and improving voice clarity across handset, speakerphone, and headset modes.
- • G.722 wideband codec support
- • Full-duplex speakerphone
- • G.711 and G.729 codec support
Built-in Bluetooth support enables wireless headset connectivity for hands-free communication, providing flexibility and mobility for busy professionals.
- • Wireless headset support
- • DECT headset compatible with adapter
- • EHS headset support
Built-in two-port 10/100/1000 Mbps Ethernet switch allows network connection and PC pass-through, reducing cabling requirements and simplifying desktop deployment.
- • 10/100/1000 Mbps speeds
- • PC pass-through port
- • IEEE 802.3af PoE support
Extensive customization options with 24 administrative buttons and 5 displayed lines allow users to configure quick access to frequently used functions and call appearances.
- • 24 configurable buttons
- • 5 line display
- • Customizable soft keys
Supports connection of up to three Avaya BM12 button modules, providing additional programmable keys for users who require extensive line appearances and feature access.
- • Up to 3 expansion modules
- • 12 or 24-button modules supported
- • Built-in headset interface
Who Should Use This Product?
Executive and Management Professionals
Ideal for executives and managers who spend considerable time on calls and require sophisticated communication features, HD audio quality, and an intuitive touchscreen interface for efficient call management.
Contact Center Agents
Perfect for contact center environments with specialized software that leverages the touchscreen for handling greetings, monitoring queues, updating status, and completing day-to-day tasks efficiently.
Knowledge Workers and Power Users
Suited for professionals who need extensive line appearances, programmable feature keys, and expansion module support to handle high call volumes and complex communication workflows.
Why Choose This Product
Will This Work for Me?
Works With
- • Avaya Aura Platform
- • Avaya IP Office Platform (IP500/IP500 V2)
- • Avaya Communication Manager 6.0 or higher
- • Avaya Aura Session Manager 6.0 or higher
Requirements
- • IEEE 802.3af PoE network switch or optional power adapter (sold separately)
- • Cat5e or Cat6 Ethernet cabling for Gigabit connectivity
Software
- • Firmware version 6.2 or later recommended for full Bluetooth functionality
- • SIP or H.323 protocol configuration
Note
Optional wall mount bracket available for wall installation
Optional Avaya BM12 button modules available for expansion (up to 3 modules)
What's in the Box
- Avaya 9641GS IP Phone
- Handset
- Handset cord
- Adjustable desk stand
- Ethernet cable
- Quick reference guide
Technical Specifications
Primary Attributes
Accessories
Audio
Connectivity
Display
Expansion
Features
Headset / Handset
Languages
Networking & Security
Phone Features
Physical Traits
Platform Compatibility
Power
Protocols
Software
Video
96x1 Series Models (8)
9611G
9608
9641G
9608G
9608
9611G
9601
