Avaya J169 IP Phone – 700513634
J169
8-line grayscale IP phone · HD audio · Gigabit · Expansion ready
MPN: 700513634
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Condition: New
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Your Price
$70.00
MSRP: $370.00
Your Savings
$300.00
81.1% off MSRP
Certified Women-Owned
- High Definition Audio
- 3.5-inch Grayscale Display
- Programmable Line/Feature Keys
- Dual Gigabit Ethernet Ports
- Expansion Module Support
- Flexible Protocol Support
Will this work for me?
View Requirements
J169
8-line grayscale IP phone · HD audio · Gigabit · Expansion ready
MPN: 700513634
|
Condition: New
|
Checking...
Your Price
$70.00
MSRP: $370.00
Your Savings
$300.00
81.1% off MSRP
Certified Women-Owned
- High Definition Audio
- 3.5-inch Grayscale Display
- Programmable Line/Feature Keys
- Dual Gigabit Ethernet Ports
- Expansion Module Support
- Flexible Protocol Support
Will this work for me?
View RequirementsProduct Overview
The Avaya J169 IP Phone delivers reliable communications for knowledge workers and professionals who need the full range of telephony features without requiring a color display. Its 3.5-inch grayscale display with 320 x 240 pixel resolution provides clear call information and intuitive menu navigation, while eight programmable line keys with dual-color red/green LEDs enable efficient call handling and busy lamp field monitoring. HD wideband audio through handset, headset, or full-duplex speakerphone ensures crystal-clear conversations that reduce listener fatigue during extended calls.
Built for enterprise environments, the J169 features dual Gigabit Ethernet ports with PC passthrough for single-cable desktop deployment. IEEE 802.3af PoE Class 1 operation minimizes power infrastructure requirements while supporting energy-efficient 802.3az. The phone supports up to three expansion modules—JBM24 or JEM24—for environments requiring up to 72 additional programmable keys. An integrated RJ9 headset port with Electronic Hook Switch (EHS) support accommodates wired headsets, while the optional J100 Wireless Module adds Wi-Fi and Bluetooth connectivity.
Compatible with Avaya Aura (SIP or H.323), IP Office, and approved third-party SIP platforms, the J169 adapts to diverse unified communications environments. Features include a 100-entry call log, 250-entry Aura contact list, and support for 18 languages including Arabic, Chinese, Hebrew, and Russian. The J169 is ideal for users who need Gigabit Ethernet, expansion capability, and full feature access without the premium of a color display.
Built for enterprise environments, the J169 features dual Gigabit Ethernet ports with PC passthrough for single-cable desktop deployment. IEEE 802.3af PoE Class 1 operation minimizes power infrastructure requirements while supporting energy-efficient 802.3az. The phone supports up to three expansion modules—JBM24 or JEM24—for environments requiring up to 72 additional programmable keys. An integrated RJ9 headset port with Electronic Hook Switch (EHS) support accommodates wired headsets, while the optional J100 Wireless Module adds Wi-Fi and Bluetooth connectivity.
Compatible with Avaya Aura (SIP or H.323), IP Office, and approved third-party SIP platforms, the J169 adapts to diverse unified communications environments. Features include a 100-entry call log, 250-entry Aura contact list, and support for 18 languages including Arabic, Chinese, Hebrew, and Russian. The J169 is ideal for users who need Gigabit Ethernet, expansion capability, and full feature access without the premium of a color display.
Benefits
Delivers wideband audio quality through the handset and headset that increases productivity by reducing fatigue and provides easier-to-understand multi-party calls.
Key Specs
- • Wideband audio codec
- • Full-duplex speakerphone
- • Built-in volume boost for hearing impaired
Benefits
Clear, navigable display provides easy access to menus, caller information, and phone features with intuitive visual interface.
Key Specs
- • 320 x 240 pixel resolution
- • 2.8" x 2.1" viewable area
Benefits
Eight dual-color LED buttons provide visual cues for efficient call and task management with support for up to 24 programmable button slots.
Key Specs
- • 8 line/feature keys with red/green LEDs
- • 4 context-sensitive soft keys
- • 24 programmable button slots
Benefits
Integrated dual 10/100/1000 Gigabit Ethernet ports enable high-speed connectivity and support for a co-located PC.
Key Specs
- • Dual 10/100/1000 Mbps ports
- • PC passthrough support
- • 802.3az energy efficiency
Benefits
Enables high-speed call handling through support of up to three JBM24/JEM24 24-button expansion modules for enhanced functionality.
Key Specs
- • Up to 3 expansion modules
- • 24 buttons per module
- • PoE powered (up to 2 modules)
Benefits
Supports both SIP and H.323 protocols for seamless integration with various communication platforms and unified communications solutions.
Key Specs
- • SIP protocol support
- • H.323 protocol support
- • CCMS over SIP for IP Office
Who Should Use This Product?
Knowledge Workers & Professionals
Ideal for office professionals, salespeople, and knowledge workers who rely on the full range of telephony features and consider the phone one of many useful communication tools for daily productivity.
Call Center Agents
Designed for call center environments requiring CC Elite support, high-speed call handling, headset integration, and expansion module capabilities for managing high call volumes.
Remote & Home Office Workers
Perfect for remote workers and home office setups requiring enterprise-grade voice communications with secure connectivity via Session Border Controller and integration with corporate Avaya platforms.
Why Choose This Product
The Avaya J169 IP Phone delivers significant productivity benefits through high definition audio that reduces listener fatigue during extended calls and multi-party conferences. Visual call management via 8 dual-color LED buttons speeds task management, while the intuitive 4 soft key interface simplifies everyday functions like transfer, conference, and forwarding. Dual Gigabit Ethernet ports improve workspace flexibility by supporting a co-located PC, eliminating the need for additional network drops. Support for up to three 24-button expansion modules enables high-speed call handling for power users. Power over Ethernet Class 1 design with sleep mode reduces energy consumption and operational costs. The phone's flexible architecture accommodates changing business needs while leveraging existing infrastructure investments.
Will This Work for Me?
Works With
- • Avaya Aura Platform 6.2 FP4 or higher
- • Avaya IP Office 11.0 or higher
- • Broadsoft Broadworks R21SP1
- • Avaya approved third-party SIP platforms
Requirements
- • Power over Ethernet (PoE) switch or optional 5V AC power adapter
- • 10/100/1000 Mbps Ethernet network connection
Note
External 5V power supply required if adding more than two JEM24 expansion modules
What's in the Box
- Avaya J169 IP Phone base unit
- Handset
- Handset cord
- Ethernet cable
- Desk stand
- Quick reference guide
Technical Specifications
Accessibility
Accessories
Audio
Certifications
Connectivity
Display
Expansion
General
Headset / Handset
Languages
Memory
Mounting
Networking & Security
Phone Features
Power
Software
Telephony & Call Handling
User Interface
Video
Primary Attributes
Display Resolution:
320x240
Display Size:
3.5"
Ethernet Ports:
2
Ethernet Speed:
10/100/1000 Mbps
Hard Line Keys:
8
Headset Port:
rj9
Phone Connectivity:
IP / SIP, IP / H323
PoE Support:
802.3af (PoE)
Power Options:
PoE or AC Adapter
Programmable Keys:
24
SIP Lines:
8
Video Capable:
No
WiFi:
Optional Module
Accessibility
Hearing Impaired:
Built-in volume boost, TTD acoustic coupler support
Accessories
Wall Mountable:
Yes
Compatible Expansion Modules:
JBM24, JEM24
Expansion Module Support:
Yes
Max Expansion Modules:
3
Audio
Full Duplex Audio:
Yes
Wideband Audio:
Yes
Audio Codecs:
G.711, G.722, G.726, G.729, Opus
Audio Quality:
HD Wideband audio
Speakerphone:
Full-duplex
Handset:
Ergonomic, hearing aid compatible with volume boost
Headset Port:
Integrated RJ9 with Electronic Hook Switch (EHS)
Certifications
Hearing Aid Compatible:
yes
Connectivity
Phone Connectivity:
IP / SIP, IP / H323
Electronic Hook Switch (EHS) Compatible:
Yes
Signaling Protocol:
SIP, H.323
Ethernet Ports:
Dual 10/100/1000 Gigabit
PC Port:
10/100/1000 Mbps for co-located PC
Protocols:
SIP, H.323
Optional Wireless Module:
J100 Wireless Module (Wi-Fi and Bluetooth)
Display
Display Resolution:
320x240
Display Size:
3.5"
Touchscreen:
No
Display Type:
Grayscale LCD
Screen Size:
3.5 inches (diagonal)
Resolution:
320 x 240 pixels
Display Type:
Grayscale
Viewable Area:
2.8" x 2.1" (7.0 cm x 5.3 cm)
Expansion
Expansion Modules:
Up to 3 JBM24/JEM24 modules
Buttons per Module:
24
General
Multi-language Support:
Arabic, Brazilian Portuguese, Simplified Chinese, Dutch, English, Canadian French, Parisian French, German, Hebrew, Italian, Japanese, Korean, Polish, Latin American Spanish, Castilian Spanish, Thai, Turkish, Russian
Headset / Handset
Headset Port:
rj9
Volume Boost for Hearing Impaired:
Yes
Languages
Supported Languages:
Arabic, Brazilian Portuguese, Simplified Chinese, Dutch, English, Canadian French, Parisian French, German, Hebrew, Italian, Japanese, Korean, Polish, Latin American Spanish, Castilian Spanish, Thai, Turkish, Russian
Memory
Call Log:
100 entries
Contact List:
250 entries (Aura)
Mounting
Stand:
Dual-position desk stand
Wall Mount:
Optional wall-mount stand
Networking & Security
Ethernet Ports:
2
Ethernet Speed:
10/100/1000 Mbps
WiFi:
Optional Module
SRTP:
Yes
802.3az Support:
Yes
Phone Features
Hard Line Keys:
8
Programmable Keys:
24
Dedicated Headset Button:
Yes
Dedicated Voicemail Button:
Yes
Speakerphone:
yes
Message Waiting Indicator:
Yes
Mute Key with Alerting:
Yes
Call Log Entries:
100
Contact List Entries:
250
Dual-Position Stand:
Yes
Power
PoE Support:
802.3af (PoE)
Power Options:
PoE or AC Adapter
AC Adapter Included:
No
PoE:
IEEE 802.3af Class 1
Energy Efficiency:
802.3az support with sleep mode
Optional Power:
5V AC adapter
PoE Class:
Class 1 (Class 2 with expansion module)
Software
Firmware Updateable:
Yes
Telephony & Call Handling
SIP Lines:
8
User Interface
Line/Feature Keys:
8 with dual-color red/green LEDs
Soft Keys:
4 context-sensitive
Programmable Buttons:
24 slots (3 pages of 8 or 6 pages of 4)
Hard Buttons:
Phone, Messages, Contacts, History, Home, Navigation cluster, Headset, Speaker, Volume, Mute
LED Indicators:
Speaker, Mute, Headset, Message, History
Video
Video Capable:
No
Built-in Camera:
No
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