Jabra Engage 50 II MS Teams Stereo Headset | USB-A | Link – 5099-299-2119
MS Teams stereo · USB-A · 3-mic system · SmartRinger · on-head detection
Certified Women-Owned
- 3-Microphone Noise Cancellation
- Microsoft Teams Certified
- Link Control Unit · Busylight
- Ultra-Lightweight · All-Day Comfort
- SafeTone 2.0 Hearing Protection
- Engage+ Real-Time Coaching
Will this work for me?
View Requirements
MS Teams stereo · USB-A · 3-mic system · SmartRinger · on-head detection
Certified Women-Owned
- 3-Microphone Noise Cancellation
- Microsoft Teams Certified
- Link Control Unit · Busylight
- Ultra-Lightweight · All-Day Comfort
- SafeTone 2.0 Hearing Protection
- Engage+ Real-Time Coaching
Will this work for me?
View RequirementsProduct Overview
Designed for all-day comfort, the Engage 50 II weighs just 68g (stereo with Link: 152g) and features angled leatherette ear cushions with an innovative maze-shaped pattern engineered to relieve pressure on common problem areas. The Microsoft Teams certified variant delivers native Teams integration with dedicated Teams button and notifications, ensuring seamless collaboration. Jabra SafeTone 2.0 hearing protection technology—including PeakStop, IntelliTone 2.0, and intelligent acoustic shock protection—keeps agents safe during extended call sessions.
The optional Engage+ software transforms this headset into a real-time coaching tool, delivering live on-screen guidance on factors affecting call quality including background noise, microphone position, silence, and interruptions. With a 3-year warranty and stress-tested durability from boom arm rotation to impact resistance, the Engage 50 II is built to withstand the demanding conditions of high-volume contact center environments.
Be heard with exceptional clarity in busy contact centers. Three high-quality MEMS microphones work together to filter background noise and deliver crystal-clear speech for accurate call transcription.
- • 3 x MEMS digital microphones
- • Microphone bandwidth: 100Hz - 14kHz
- • Enables accurate speech-to-text transcription
Native Teams integration puts collaboration at your fingertips. Dedicated Teams button and LED notifications ensure seamless call control and presence sync directly from your headset.
- • Microsoft Teams certified
- • Dedicated Teams button on Link controller
- • Teams notification LED indicators
Take command of every call with the included inline controller. Dedicated buttons for volume, mute, and call handling plus an automatic busylight that signals your availability to colleagues.
- • Engage 50 II Link USB-A controller included
- • Built-in busylight (red when on call)
- • Programmable buttons via SDK
Forget you're wearing a headset during extended shifts. Angled leatherette cushions with maze-pattern pressure relief and ultra-light construction deliver exceptional comfort hour after hour.
- • Headset weight: 68g / 2.4oz
- • Total weight with Link: 152g / 5.4oz
- • Leatherette ear cushions with pressure-relief design
Protect your hearing during long shifts with professional-grade audio safety. Multiple technologies work together to prevent acoustic shock and maintain safe listening levels throughout the day.
- • PeakStop 105 dB protection
- • IntelliTone 2.0 average level control
- • EU Noise at Work, G616, OSHA compliant
Transform call quality with live guidance that improves customer experience as it happens. On-screen pop-ups alert you to background noise, microphone position, and conversation dynamics.
- • Live on-screen call guidance
- • Background noise and crosstalk alerts
- • Integration with leading monitoring platforms
Who Should Use This Product?
Contact Center Agents
Ideal for high-volume call environments requiring exceptional voice clarity, all-day comfort, and real-time call analytics to improve customer satisfaction and reduce handling times.
Microsoft Teams Users
Perfect for organizations standardized on Teams who need certified headsets with native integration, dedicated Teams button, and presence sync for seamless collaboration.
IT Administrators
Designed for enterprise deployment with centralized management via Jabra Direct/Xpress, 3-year warranty for reduced TCO, and durable construction that withstands demanding contact center conditions.
Why Choose This Product
For IT departments, the 3-year warranty and stress-tested durability significantly reduce total cost of ownership in high-turnover contact center environments. Microsoft Teams certification ensures seamless integration with your UC platform, while Jabra Direct and Xpress software enable centralized device management across your organization. The optional Engage+ software adds real-time call coaching capabilities that help improve customer satisfaction scores and reduce average handling times across your entire team.
Will This Work for Me?
Works With
- • Windows, macOS
- • Microsoft Teams (certified), Zoom, Google Meet, Amazon Chime, Cisco, Unify
- • Amazon Connect, Genesys Cloud CX, NICE CXone (integrated call control)
Requirements
- • USB-A port on computer or laptop
Software
- • Jabra Direct / Jabra Xpress (optional, for firmware updates and device management); Jabra Engage+ (optional, for real-time call coaching)
Note
This is the MS Teams variant with dedicated Teams button and notifications. For platform-agnostic UC version, see SKU 5099-299-2219.
What's in the Box
- Jabra Engage 50 II Stereo Headset
- Jabra Engage 50 II Link USB-A MS controller
- Carry pouch
- Warranty and warning leaflet