Jabra Engage 50 II UC Mono Headset | USB-C | Link – 5093-299-2259
UC mono · USB-C · 3-mic system · SmartRinger · on-head detection
This Product Has Been Discontinued
Discontinued January 2026
Discontinuation Notes
USB-C and USB-A Models transitioned to USB-C Headset with USB-C to USB-A Adapter.
Certified Women-Owned
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UC mono · USB-C · 3-mic system · SmartRinger · on-head detection
This Product Has Been Discontinued
Discontinued January 2026
Discontinuation Notes
USB-C and USB-A Models transitioned to USB-C Headset with USB-C to USB-A Adapter.
Certified Women-Owned
Will this work for me?
View RequirementsProduct Overview
Designed for all-day comfort, the Engage 50 II Mono weighs just 45g with an innovative maze-shaped pattern inside the earcup that relieves pressure on common problem areas. The mono design keeps one ear open for environmental awareness while delivering crystal-clear audio through the 20mm speaker optimized for speech clarity. USB-C connectivity ensures modern compatibility with PCs and compatible mobile devices.
The headset integrates with Jabra Engage+ software to provide real-time guidance on call quality factors including background noise levels, microphone positioning, and conversation patterns. Professional-grade hearing protection with Jabra SafeTone 2.0, PeakStop 105, and intelligent acoustic shock protection keeps agents safe during extended use. Backed by a 3-year warranty, the Engage 50 II is stress-tested for durability in demanding contact center environments.
Be heard clearly in busy contact centers and open offices. The advanced 3-mic system creates a beamforming pickup pattern that isolates your voice while removing up to 36dB of background noise.
- • 3 x MEMS microphones
- • Up to 36dB noise removal
- • Microphone bandwidth: 100Hz - 14000Hz
Take control of every call with the included Link control unit. Adjust volume, mute calls, and manage your status without touching your computer—plus SmartRinger alerts you to incoming calls even when the headset is on your desk.
- • Volume wheel and call controls
- • SmartRinger with motion detection
- • Programmable busylight via SDK
Improve customer experience as calls happen with Engage+ software. Get live on-screen notifications about background noise, microphone position, and conversation patterns to optimize every interaction.
- • Engage+ software integration
- • Live microphone positioning alerts
- • Call analytics for coaching insights
Wear it all day without fatigue. At just 45g, the mono headset features angled cushions and an innovative maze-shaped earcup pattern designed to relieve pressure on common problem areas.
- • Headset weight: 45g / 1.6oz
- • Maze-shaped pressure relief pattern
- • Leatherette ear cushion
Protect your hearing during long shifts with professional-grade audio safety. Multiple technologies work together to prevent sudden loud sounds and maintain safe average volume levels throughout the day.
- • PeakStop 105 dB protection
- • IntelliTone 2.0 level management
- • EU Noise at Work, G616, OSHA compliant
Works seamlessly with all major unified communications platforms right out of the box. Certified compatibility ensures reliable call control and audio performance across your software ecosystem.
- • Cisco, Unify, Zoom certified
- • Google Meet, Amazon Chime compatible
- • Works With Chromebook
Who Should Use This Product?
Contact Center Agents
Ideal for high-volume call environments requiring all-day comfort, superior noise cancellation, and real-time call quality guidance to improve customer satisfaction scores.
Customer Service Representatives
Perfect for professionals handling customer interactions who need clear audio, hearing protection during extended use, and integrated call controls for efficient workflow.
Remote Support Teams
Excellent for work-from-home agents needing professional-grade audio quality with background noise cancellation to maintain call clarity in varied home environments.
Why Choose This Product
For IT managers and contact center supervisors, the Engage+ software integration provides valuable call analytics and real-time agent guidance that can reduce average handling times and improve first-call resolution. The 3-year warranty and stress-tested durability reduce total cost of ownership, while professional-grade hearing protection with SafeTone 2.0 demonstrates commitment to employee wellbeing. Universal UC platform compatibility ensures seamless deployment across Cisco, Zoom, Google Meet, and other leading platforms.
Will This Work for Me?
Works With
- • Windows, macOS, ChromeOS
- • All major UC platforms: Cisco, Zoom, Google Meet, Amazon Chime, Unify
- • Contact center platforms: Amazon Connect, Genesys Cloud CX, NICE CXone
Requirements
- • USB-C port on computer or compatible mobile device
Software
- • Jabra Direct (device management), Jabra Engage+ (real-time call guidance), Jabra Xpress (mass deployment)
Note
This is the UC variant optimized for all platforms. For native Microsoft Teams button and notifications, see MS Teams variant (5093-299-2159).
What's in the Box
- Jabra Engage 50 II Mono Headset
- Jabra Engage 50 II Link USB-C Control Unit
- Carry pouch