Avaya 4622SW IP Phone | Refurbished – 700345200 - 700381569
Call center IP phone · 24 programmable keys · Dual headset jacks · Backlit display
Backed by Macondo's 12 Month Warranty
Certified Women-Owned
- Dual Headset Jacks
- Large Backlit Display
- 24 Programmable Feature Keys
- 10 Fixed-Function Buttons
- Web Browser Integration
- Flexible Power Options
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View Requirements
Call center IP phone · 24 programmable keys · Dual headset jacks · Backlit display
Backed by Macondo's 12 Month Warranty
Certified Women-Owned
- Dual Headset Jacks
- Large Backlit Display
- 24 Programmable Feature Keys
- 10 Fixed-Function Buttons
- Web Browser Integration
- Flexible Power Options
Will this work for me?
View RequirementsProduct Overview
Agents gain one-touch access to essential call center functions through 24 programmable feature keys that can be configured for log in, log out, release, supervisor assist, after call work, stroke count, and alert functions. Ten fixed-function buttons provide instant access to Conference, Drop, Redial, Hold, Transfer, Volume controls, Speaker, Voice Message, and Mute. The listen-only speakerphone and message waiting indicator with flashing light ensure agents never miss important calls or notifications.
The 4622SW supports H.323 protocol with G.711, G.726, and G.729A/B codecs for flexible audio quality options. Expand functionality with the EU24BL expansion module for an additional 24 programmable buttons. Compatible with Avaya Communication Manager 1.1+ and IP Office 3.0+, the phone supports PoE or 1151D1 power supply for flexible deployment. Additional features include web browser capability, 8 personalized ring patterns, hearing aid compatibility, and desk or wall mount options.
Macondo Refurbished Product - Proven Reliability and Quality from the Industry Leader
Every refurbished product from Macondo Networks is fully tested before and after refurbishing to ensure flawless operation. We hold our cosmetic standards high—no yellowed buttons, scratched displays, or visible wear. Units ship factory reset with the latest firmware installed, ready for immediate deployment. Phones include a new handset, handset cord, and network/line cable. Our 12-month warranty reflects the confidence we have in every refurbished unit we sell. Why pay premium prices for new when you can get the same quality and warranty coverage at a fraction of the cost?
Two integrated headset ports allow supervisors and agents to connect to the same call simultaneously, enabling real-time training, coaching, and quality monitoring without additional equipment.
- • 2 fully integrated headset jacks
- • Supports supervisor listen-in
- • HIS cable compatible with Plantronics H and HW Series
High-resolution backlit LCD screen provides excellent visibility in any lighting condition, displaying up to 12 application-specific buttons with clear labels for intuitive navigation.
- • 168 x 132 pixel resolution
- • 7 lines by 29 characters
- • Adjustable viewing angle
Extensive programmable buttons provide one-touch access to essential call center agent functions, streamlining workflows and reducing call handling time.
- • Agent login/logout functions
- • Supervisor assist button
- • After call work and alert keys
Dedicated buttons for core telephony operations ensure quick access to frequently used features without navigating menus.
- • Conference, Drop, Redial, Hold, Transfer
- • Volume Up/Down, Mute
- • Speakerphone and Voicemail
Advanced web-enabled graphical display supports browser-based desktop applications for enhanced productivity and access to business tools directly from the phone.
- • Browser-based applications
- • Online order entry support
- • Directory-based dialing
Supports both Power over Ethernet (PoE) and local power supply options, providing deployment flexibility to match your infrastructure requirements.
- • IEEE 802.3af PoE compliant
- • Optional 1151D1 power supply
- • Streamlined cable management
Who Should Use This Product?
Contact Center Agents
Call center representatives who require efficient call handling tools, programmable feature keys for quick access to agent functions, and headset connectivity for hands-free operation during high-volume call sessions.
Contact Center Supervisors
Team leaders and supervisors who need to monitor agent calls for training and quality assurance purposes, utilizing the dual headset jacks to listen in on live conversations without disrupting the customer experience.
Enterprise IT Administrators
IT professionals managing large-scale IP telephony deployments who benefit from centralized firmware management, PoE support for simplified infrastructure, and seamless integration with Avaya Communication Manager systems.
Why Choose This Product
Will This Work for Me?
Works With
- • Avaya Communication Manager 2.0 or higher
- • Avaya Communication Manager 1.1 and above
- • Avaya IP Office 3.0 and above
Requirements
- • Power over Ethernet (PoE) switch or 1151D1 power supply (sold separately)
- • Available IP Station Port
- • Headset with HIS cable for Plantronics H and HW Series (sold separately)
Software
- • DHCP server for IP address assignment
- • TFTP or HTTP server for firmware downloads
Note
Handset not included - connects via headset jack if desired
What's in the Box
- Avaya 4622SW IP Phone Base Unit
- Adjustable Desk Stand
- Quick Reference Guide
Technical Specifications
Primary Attributes
Accessories
Audio
Certifications
Connectivity
Display
Environmental
Expansion
Features
Headset / Handset
Networking & Security
Phone Features
Physical
Physical Traits
Power
Software
Video
4600 Series Models (9)
4601+
4602SW
4625SW
4620
4601
4621SW
4610SW
4602SW+
