Avaya 9620 IP Phone | Refurbished – 700426711
12-line grayscale IP phone · HD audio · Full-duplex speakerphone · Web browser
Backed by Macondo's 12 Month Warranty
Certified Women-Owned
- High-Fidelity Wideband Audio
- Backlit Grayscale Display
- Integrated Web Browser
- Flexible Call Management
- Dual Protocol Support
- Modular Expansion Capability
Will this work for me?
View Requirements
12-line grayscale IP phone · HD audio · Full-duplex speakerphone · Web browser
Backed by Macondo's 12 Month Warranty
Certified Women-Owned
- High-Fidelity Wideband Audio
- Backlit Grayscale Display
- Integrated Web Browser
- Flexible Call Management
- Dual Protocol Support
- Modular Expansion Capability
Will this work for me?
View RequirementsProduct Overview
Built for enterprise environments, the 9620 delivers HD wideband audio through its full-duplex speakerphone, ergonomic handset, or connected headset using the G.722 codec for crystal-clear conversations that reduce listener fatigue. The integrated web browser supports productivity-enhancing applications including corporate LDAP directories and broadcast alerts. A 100-entry call log and 250-entry phonebook provide convenient access to contacts and recent calls.
The 9620 connects via dual 10/100 Ethernet with PC passthrough for single-cable desktop deployment. IEEE 802.3af PoE Class 2 support eliminates the need for separate power adapters in most installations. Compatible with Avaya Communication Manager 3.1.4+ (H.323) and IP Office 6.1+ on IP500/IP500 V2 control units, the 9620 supports expansion via SBM24 button modules for users requiring additional line appearances.
Macondo Refurbished Product - Proven Reliability and Quality from the Industry Leader
Every refurbished product from Macondo Networks is fully tested before and after refurbishing to ensure flawless operation. We hold our cosmetic standards high—no yellowed buttons, scratched displays, or visible wear. Units ship factory reset with the latest firmware installed, ready for immediate deployment. Phones include a new handset, handset cord, and network/line cable. Our 12-month warranty reflects the confidence we have in every refurbished unit we sell. Why pay premium prices for new when you can get the same quality and warranty coverage at a fraction of the cost?
Superior audio quality with acoustic design that reduces background noise and provides a broader range of audio frequencies, supporting the G.722 wideband audio codec in handset, headset, and speakerphone.
- • G.722 wideband codec support
- • Full-duplex speakerphone
- • Noise reduction technology
High-resolution 3.45-inch diagonal backlit LCD display supports call appearance information and easy navigation through intuitive context-sensitive menus.
- • 3.45" diagonal display
- • 3.1" x 1.6" viewable area
- • Backlit for visibility
Built-in web browser enhances productivity through access to corporate LDAP directories, visitor information, news, events, and broadcast reminders and alerts.
- • LDAP directory access
- • Web-based applications
- • Broadcast alerts support
Eight programmable buttons with dual-color LEDs, four soft keys, and 12 administrative buttons provide quick access to call features including call waiting, caller ID, and call logs.
- • 8 programmable buttons with LEDs
- • 4 soft keys
- • 250-entry phonebook
Supports both H.323 and SIP protocols for flexible deployment with Avaya Communication Manager, Avaya Aura Session Manager, and IP Office systems.
- • H.323 protocol
- • SIP protocol
- • IP Office compatible
Supports a portfolio of telephone modules and adapters for flexible enhancements including Gigabit Ethernet adapter and expansion button modules.
- • Expansion module support
- • Gigabit adapter compatible
- • Headset support
Who Should Use This Product?
General Office Workers
Everyday business users who rely on multiple communication tools including email and instant messaging but still need a reliable, high-quality telephone for voice communications.
Reception and Front Desk Staff
Personnel who handle moderate call volumes and need intuitive call management features, caller ID, and easy access to contact directories.
Meeting Room and Common Area Users
Shared spaces requiring a professional, easy-to-use IP phone with speakerphone capability and straightforward operation for multiple users.
Why Choose This Product
Will This Work for Me?
Works With
- • Avaya Communication Manager 3.1.4 or later (H.323)
- • Avaya Communication Manager 6.0 with Avaya Aura Session Manager 6.0 (SIP)
- • Avaya IP Office 6.1 or higher on IP500 or IP500 V2 control units
- • Avaya Midsize Business Template 5.2.1
Requirements
- • 802.3af Power over Ethernet (PoE) switch or Avaya 1151 power supply
- • Ethernet network connection (10/100 Mbps)
Note
Gigabit Ethernet support available with optional adapter
What's in the Box
- Avaya 9620 IP Phone
- Handset
- Handset cord
- Desk stand
- Documentation
Technical Specifications
Primary Attributes
Accessories
Audio
Certifications
Compatibility
Compliance
Connectivity
Display
Features
General
Headset / Handset
Networking & Security
Phone Features
Physical
Physical Traits
Power
Software
Telephony & Call Handling
Video
9600 Series Models (10)
9650
9670G
9630G
9620C
9640
9610
9650C
9630
9640G
