Avaya 9620C IP Phone | Refurbished – 700461205
12-line color IP phone · Full-duplex speakerphone · Wideband audio · PoE
Backed by Macondo's 12 Month Warranty
Certified Women-Owned
- Color Backlit Display
- Flexible Call Management
- Full-Duplex Speakerphone
- Integrated Ethernet Switch
- Headset Support
- Power over Ethernet
Will this work for me?
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12-line color IP phone · Full-duplex speakerphone · Wideband audio · PoE
Backed by Macondo's 12 Month Warranty
Certified Women-Owned
- Color Backlit Display
- Flexible Call Management
- Full-Duplex Speakerphone
- Integrated Ethernet Switch
- Headset Support
- Power over Ethernet
Will this work for me?
View RequirementsProduct Overview
Designed for enterprise environments, the 9620C features a full-duplex speakerphone with HD wideband audio for crystal-clear hands-free conversations. The ergonomic wideband handset supports hearing aid compatibility and TTD acoustic coupler for accessibility requirements. Dual 10/100 Ethernet ports with PC passthrough enable single-cable desktop deployment, while IEEE 802.3af PoE Class 2 support eliminates the need for separate power adapters in most installations.
Compatible with Avaya Communication Manager 3.1.4+ (H.323) and Avaya Aura Session Manager 6.0+ (SIP), the 9620C also supports IP Office 6.1+ on IP500/IP500 V2 control units. The phone supports up to 12 call appearances or features, web browser functionality, and includes a flip-stand with dual positioning options. Wall mount kit available separately for flexible deployment scenarios.
Macondo Refurbished Product - Proven Reliability and Quality from the Industry Leader
Every refurbished product from Macondo Networks is fully tested before and after refurbishing to ensure flawless operation. We hold our cosmetic standards high—no yellowed buttons, scratched displays, or visible wear. Units ship factory reset with the latest firmware installed, ready for immediate deployment. Phones include a new handset, handset cord, and network/line cable. Our 12-month warranty reflects the confidence we have in every refurbished unit we sell. Why pay premium prices for new when you can get the same quality and warranty coverage at a fraction of the cost?
Enhanced 3.45-inch diagonal QVGA color display with adjustable viewing angle provides clear visual feedback for call management, contacts, and menu navigation.
- • 3.45" diagonal display
- • QVGA color resolution
- • Adjustable display angle
Supports three concurrent line appearances with up to 12 call appearances or administered feature keys, allowing efficient handling of multiple calls and features.
- • 3 line appearances
- • Up to 12 call appearances
- • Four contextual soft keys
High-quality full-duplex speakerphone enables hands-free conversations with clear two-way audio, perfect for conference calls and multitasking.
- • Full-duplex audio
- • Wideband audio support
- • Dedicated speaker button with LED
Dual-port 10/100 Ethernet switch allows sharing a single network drop between the phone and a desktop PC, reducing cabling requirements.
- • Dual Ethernet ports
- • 10/100 Mbps
- • Gigabit support via adapter
Built-in headset jack with dedicated button and LED indicator enables comfortable hands-free communication for extended call sessions.
- • Integrated headset jack
- • LED status indicator
- • Wideband headset compatible
IEEE 802.3af PoE Class 2 support enables single-cable deployment, eliminating the need for separate power supplies in PoE-enabled networks.
- • 802.3af PoE Class 2
- • Optional 1151 power supply
- • Simplified deployment
Who Should Use This Product?
General Office Workers
Everyday business professionals who rely on their phone as a primary communication tool and need reliable, easy-to-use telephony with essential features for daily call management.
Administrative Staff
Receptionists and administrative personnel who handle multiple calls throughout the day and benefit from the color display, multiple line appearances, and intuitive soft key navigation.
Small Business Teams
Teams in small to medium businesses using Avaya IP Office systems who need professional-grade IP phones with color displays and comprehensive feature access at an accessible price point.
Why Choose This Product
Will This Work for Me?
Works With
- • Avaya Communication Manager 3.1.4 or later (H.323)
- • Avaya Communication Manager 6.0 with Avaya Aura Session Manager 6.0 (SIP)
- • Avaya IP Office 6.1 or higher on IP500 or IP500 V2 control units
- • Avaya Midsize Business Template 5.2.1
Requirements
- • 802.3af PoE switch or Avaya 1151 power supply
- • Cat5e or higher Ethernet cabling
Software
- • Avaya IP Phone license required for IP500 & IP500V2 with Release 6.0+
Note
Gigabit Ethernet support available with optional adapter
What's in the Box
- Avaya 9620C IP Phone
- Handset
- Handset Cord
- Ethernet Cord
- Unit Stand
Technical Specifications
Primary Attributes
Accessories
Audio
Certifications
Connectivity
Display
Features
General
Headset / Handset
Networking & Security
Phone Features
Physical
Physical Traits
Power
Protocol
Software
Telephony & Call Handling
Video
9600 Series Models (10)
9650
9670G
9630G
9640
9610
9650C
9630
9640G
9620L
