Avaya 9650 IP Phone | Refurbished – 700383938

Product Overview

The Avaya 9650 IP Phone delivers advanced communications capabilities for navigator users who handle high call volumes throughout the day. Its 3.8-inch grayscale display with adjustable viewing angle provides clear call information and intuitive menu navigation, while the built-in button module functionality offers 8 physical buttons with shift capability for up to 16 programmable feature keys. Fixed feature buttons for speakerphone, volume, menu, voicemail, contacts, mute, and call log provide instant one-touch access to essential functions.

Designed for receptionists, executive assistants, and team coordinators who answer incoming calls, transfer callers, and monitor bridged appearances, the 9650 features HD wideband audio through both the handset and full-duplex speakerphone for crystal-clear conversations with reduced background noise. The integrated web browser and application interface supports productivity-enhancing features including LDAP corporate directories and Microsoft Outlook calendar integration. A USB port enables contact list import/export via flash drive.

Expand functionality with up to three SBM24 button modules for environments requiring additional line appearances or feature keys. Compatible with Avaya Communication Manager, Avaya Aura, and IP Office 6.1+, the 9650 supports both H.323 and SIP protocols. Power options include IEEE 802.3af PoE or the optional 1151 power supply, and the dual-position flip stand ensures a professional appearance on any desk.

Macondo Refurbished Product - Proven Reliability and Quality from the Industry Leader

Every refurbished product from Macondo Networks is fully tested before and after refurbishing to ensure flawless operation. We hold our cosmetic standards high—no yellowed buttons, scratched displays, or visible wear. Units ship factory reset with the latest firmware installed, ready for immediate deployment. Phones include a new handset, handset cord, and network/line cable. Our 12-month warranty reflects the confidence we have in every refurbished unit we sell. Why pay premium prices for new when you can get the same quality and warranty coverage at a fraction of the cost?

Who Should Use This Product?

Receptionists & Administrative Staff

Ideal for building receptionists and executive administrative staff who answer incoming calls, transfer callers to other extensions, and monitor multiple bridged appearances throughout the day.

Contact Center Agents

Perfect for contact center professionals who require quick access to features, call appearances, and need to handle high call volumes with efficient call management tools.

Knowledge Workers & Executives

Suited for sales professionals, relationship managers, attorneys, and executives who rely on the telephone as an essential tool to complete their daily work responsibilities.

Why Choose This Product

The Avaya 9650 IP Phone enhances workplace productivity by providing one-touch access to essential communication features, reducing time spent navigating menus and managing calls. The high-definition wideband audio ensures every conversation is heard clearly, reducing fatigue and miscommunication during extended phone use. With its intuitive user interface designed by users for users, staff become proficient quickly in performing common tasks like conference calls and transfers. The modular design protects your investment by allowing flexible enhancements through expansion modules, headsets, and adapters as business needs grow. Built-in security features including protection against denial of service attacks and support for 802.1x and LLDP deliver enterprise-grade reliability. The integrated application support streamlines workflows by connecting directly to corporate directories and calendars, eliminating the need to switch between devices.

Will This Work for Me?

Works With

  • Avaya Communication Manager R3.0 or later (H.323)
  • Avaya Communication Manager R4.0 or later (SIP)
  • Avaya IP Office R6.0 or higher on IP500 or IP500 V2 control units
  • Avaya Aura Communication Manager and Session Manager

Requirements

  • Power over Ethernet (PoE) 802.3af Class 2 or Avaya 1151D1 power supply
  • Ethernet network connection (10/100 Mbps)
  • Cat5 or higher Ethernet cable

Note

Wall mount kit sold separately

What's in the Box

  • Avaya 9650 IP Phone Base Unit
  • Handset
  • Handset Cord
  • Desk Stand

Technical Specifications

Primary Attributes

Color: Grey
Display Resolution: 320x240
Display Size: 3.8"
Ethernet Ports: 2
Ethernet Speed: 10/100 Mbps
Hard Line Keys: 3
Headset Port: rj9
Phone Connectivity: IP / SIP, IP / H323
PoE Support: 802.3af (PoE)
Power Options: PoE or AC Adapter
Programmable Keys: 8
SIP Lines: 3
USB-A Ports: 1
USB-C Ports:
Video Capable: No
WiFi: None
WiFi Standard: N/A

9600 Series Models (10)

View Avaya 9670G IP Phone | Refurbished – 700460215
Avaya 9670G IP Phone | Refurbished – 700460215
Refurbished
Avaya logo

9670G

SKU: 700460215-R
Condition: Refurbished
Stock: 1
$125.00
$225.00
Save $100.00
(44% off)
View Avaya 9630G IP Phone | Refurbished – 700405673
Avaya 9630G IP Phone | Refurbished – 700405673
Refurbished
Avaya logo

9630G

SKU: 700405673-R
Condition: Refurbished
Stock: 1
$65.00
$120.60
Save $55.60
(46% off)
View Avaya 9620C IP Phone | Refurbished – 700461205
Avaya 9620C IP Phone | Refurbished – 700461205
Refurbished
Avaya logo

9620C

SKU: 700461205-R
Condition: Refurbished
Stock: 1
$70.00
$126.00
Save $56.00
(44% off)
View Avaya 9640 IP Phone | Refurbished – 700383920
Avaya 9640 IP Phone | Refurbished – 700383920
Refurbished
Avaya logo

9640

SKU: 700383920-R
Condition: Refurbished
Stock: 1
$60.00
$131.40
Save $71.40
(54% off)
View Avaya 9610 IP Phone | Refurbished – 700383912
Avaya 9610 IP Phone | Refurbished – 700383912
Refurbished
Avaya logo

9610

SKU: 700383912-R
Condition: Refurbished
Stock: 1
$75.00
$135.00
Save $60.00
(44% off)
View Avaya 9650C IP Phone | Refurbished – 700461213
Avaya 9650C IP Phone | Refurbished – 700461213
Refurbished
Avaya logo

9650C

SKU: 700461213-R
Condition: Refurbished
Stock: 1
$75.00
$135.00
Save $60.00
(44% off)
View Avaya 9630 IP Phone | Refurbished – 700426729
Avaya 9630 IP Phone | Refurbished – 700426729
Refurbished
Avaya logo

9630

SKU: 700426729-R
Condition: Refurbished
Stock: 1
$65.00
$117.00
Save $52.00
(44% off)
View Avaya 9640G IP Phone | Refurbished – 700419195
Avaya 9640G IP Phone | Refurbished – 700419195
Refurbished
Avaya logo

9640G

SKU: 700419195-R
Condition: Refurbished
Stock: 1
$75.00
$135.00
Save $60.00
(44% off)
View Avaya 9620L IP Phone | Refurbished – 700461197
Avaya 9620L IP Phone | Refurbished – 700461197
Refurbished
Avaya logo

9620L

SKU: 700461197-R
Condition: Refurbished
Stock: 1
$65.00
$117.00
Save $52.00
(44% off)
View Avaya 9620 IP Phone | Refurbished – 700426711
Avaya 9620 IP Phone | Refurbished – 700426711
Refurbished
Avaya logo

9620

SKU: 700426711-R
Condition: Refurbished
Stock: 1
$65.00
$117.00
Save $52.00
(44% off)