Poly CCX 350 MS Teams Business IP Phone | PoE – 848Z7AA#AC3
CCX 350
MS Teams desk phone · 2.8" LCD · Physical dial pad · PoE
MPN: 848Z7AA#AC3
|
UPC: 197497506228
|
Condition: New
Checking...
Your Price
$389.15
MSRP: $579.95
Your Savings
$190.80
32.9% off MSRP
Certified Women-Owned
- Dedicated Microsoft Teams Button
- Poly HD Voice · Acoustic Clarity
- Acoustic Fence · NoiseBlockAI
- Rugged, Debris-Resistant Design
- PoE Power · Gigabit Ethernet
- Simple IT Deployment · Poly Lens
Will this work for me?
View Requirements
CCX 350
MS Teams desk phone · 2.8" LCD · Physical dial pad · PoE
MPN: 848Z7AA#AC3
|
UPC: 197497506228
|
Condition: New
Checking...
Your Price
$389.15
MSRP: $579.95
Your Savings
$190.80
32.9% off MSRP
Certified Women-Owned
- Dedicated Microsoft Teams Button
- Poly HD Voice · Acoustic Clarity
- Acoustic Fence · NoiseBlockAI
- Rugged, Debris-Resistant Design
- PoE Power · Gigabit Ethernet
- Simple IT Deployment · Poly Lens
Will this work for me?
View RequirementsProduct Overview
The Poly CCX 350 (848Z7AA#AC3) is an entry-level business media phone with full Microsoft Teams integration, designed for users who prefer a traditional physical dial pad over a touchscreen. Its 2.8" color LCD display (640 x 480) and illuminated dialing pad make it ideal for small offices, home offices, and vision-impaired users, while a dedicated Microsoft Teams button launches the app for instant meeting access.
Audio quality is a standout, with industry-leading Poly HD Voice and Acoustic Clarity technologies delivering clear, natural conversations while full-duplex speakerphone operation and echo cancellation keep discussions on track. Poly's exclusive Acoustic Fence and NoiseBlockAI technologies eliminate distracting background noise, making the CCX 350 well suited to crowded open offices and noisy retail, warehouse, or manufacturing environments—including areas with dust or where users wear gloves.
Connectivity includes two Gigabit Ethernet ports, a USB-C port for media and storage, and a dedicated RJ-9 headset port with USB headset support. The phone is PoE-enabled for simplified single-cable deployment, and a two-position stand plus optional wall mount allow flexible setup on desktops, lobby counters, or walls. Built on Android, the CCX 350 supports centralized management through Poly Lens, Zero Touch Provisioning, and PDMS-SP cloud management, giving IT teams easy, scalable deployment and ongoing administration.
Audio quality is a standout, with industry-leading Poly HD Voice and Acoustic Clarity technologies delivering clear, natural conversations while full-duplex speakerphone operation and echo cancellation keep discussions on track. Poly's exclusive Acoustic Fence and NoiseBlockAI technologies eliminate distracting background noise, making the CCX 350 well suited to crowded open offices and noisy retail, warehouse, or manufacturing environments—including areas with dust or where users wear gloves.
Connectivity includes two Gigabit Ethernet ports, a USB-C port for media and storage, and a dedicated RJ-9 headset port with USB headset support. The phone is PoE-enabled for simplified single-cable deployment, and a two-position stand plus optional wall mount allow flexible setup on desktops, lobby counters, or walls. Built on Android, the CCX 350 supports centralized management through Poly Lens, Zero Touch Provisioning, and PDMS-SP cloud management, giving IT teams easy, scalable deployment and ongoing administration.
Benefits
Launch Teams meetings and calls with a single press. Full Teams integration on a familiar dial-pad phone means users get the collaboration experience they know without a learning curve.
Key Specs
- • Certified for Microsoft Teams
- • Dedicated hardware Teams button
- • Runs on Android platform
Benefits
Never miss a word or inflection thanks to industry-leading sound quality. Full-duplex audio and echo cancellation deliver natural, lifelike conversations across handset, speakerphone, and headset.
Key Specs
- • Poly HD Voice with Acoustic Clarity
- • Full-duplex speakerphone
- • Acoustic echo cancellation
Benefits
Shut out distracting background noise at the source. Poly's exclusive noise-reduction technologies keep your voice clear even in busy, noisy environments.
Key Specs
- • Poly Acoustic Fence technology
- • Poly NoiseBlockAI background suppression
- • Comfort noise generation
Benefits
Built for tough environments like retail, warehouse, and manufacturing floors. Durable surfaces and a seamless keypad support glove-hand use and resist dust and debris.
Key Specs
- • Rugged debris-resistant surfaces
- • Microban antimicrobial protection
- • Illuminated dial pad for glove use
Benefits
Deploy anywhere with a single cable—no power outlet required. Two Gigabit Ethernet ports let you connect a PC through the phone to conserve wall jacks.
Key Specs
- • Built-in IEEE 802.3af PoE (Class 3)
- • 2x RJ-45 Gigabit (10/100/1000)
- • USB-C 2.0 port for media/storage
Benefits
Roll out and manage phones at scale with zero-touch provisioning and remote management. Enterprise-grade security keeps communications protected.
Key Specs
- • Poly Lens / Zero Touch Provisioning
- • SRTP media encryption, 802.1X, HTTPS
- • 2.8" color LCD (640 x 480)
Who Should Use This Product?
Microsoft Teams Users
Perfect for Teams users who want or need a physical dial pad with full native Microsoft Teams integration for calls and meetings.
Retail, Warehouse & Manufacturing Staff
Ideal for glove-hand use in dusty or industrial environments thanks to durable, debris-resistant construction and an illuminated keypad.
IT Administrators & Small Offices
Built for easy, scalable deployment via Poly Lens zero-touch provisioning—great for reception areas, common spaces, and home offices.
Why Choose This Product
The Poly CCX 350 delivers big-business value in an entry-level Microsoft Teams desk phone, pairing a familiar illuminated dial pad with full native Teams integration so users can join meetings and place calls with a single button press. Industry-leading Poly HD Voice with Acoustic Clarity, combined with exclusive Acoustic Fence and NoiseBlockAI technologies, ensures every word comes through clearly while eliminating distracting background noise at the source.
Durable, debris-resistant construction with Microban antimicrobial protection makes the CCX 350 well suited to demanding environments from warehouses to reception areas, while glove-friendly keys keep users productive. For IT teams, PoE power means single-cable deployment with no power adapter, and Poly Lens with Zero Touch Provisioning simplifies rollout and remote management across the fleet—backed by enterprise security including SRTP encryption, 802.1X authentication, and HTTPS provisioning.
Durable, debris-resistant construction with Microban antimicrobial protection makes the CCX 350 well suited to demanding environments from warehouses to reception areas, while glove-friendly keys keep users productive. For IT teams, PoE power means single-cable deployment with no power adapter, and Poly Lens with Zero Touch Provisioning simplifies rollout and remote management across the fleet—backed by enterprise security including SRTP encryption, 802.1X authentication, and HTTPS provisioning.
Will This Work for Me?
Works With
- • Microsoft Teams (certified)
- • Runs on Android platform with native Teams app
Requirements
- • PoE switch (IEEE 802.3af, Class 3) — no power adapter included
- • Gigabit Ethernet network connection
- • Microsoft Teams license and account
Software
- • Poly Lens with Zero Touch Provisioning for enterprise provisioning and management
Note
This is the MS Teams variant. Wall mount kit and external AC/DC power adapter (5 VDC, 3A, 15W) are sold separately.
Downloads & Documentation
Datasheet
PDF • 1.07 MB
What's in the Box
- CCX 350 console
- Handset with handset cord
- Network (LAN) cable — CAT-5E
- Desk stand
Technical Specifications
Accessories
Audio
Certifications
Connectivity
Display
General
Headset / Handset
Networking & Security
Phone Features
Physical Traits
Power
Telephony & Call Handling
Video
Primary Attributes
Certifications:
Microsoft Teams
Color:
Black
Display Size:
2.8"
Ethernet Ports:
2
Ethernet Speed:
10/100/1000 Mbps
Hard Line Keys:
4
Phone Connectivity:
IP / SIP
PoE Support:
802.3af (PoE)
Power Options:
PoE, AC Adapter
USB-A Ports:
USB-C Ports:
1
Video Capable:
No
WiFi:
None
WiFi Standard:
N/A
Accessories
Wall Mount Kit Included:
No
Wall Mountable:
Yes
Audio
Full Duplex Audio:
Yes
Noise Cancellation:
Yes
Wideband Audio:
Yes
Acoustic Echo Cancellation:
Yes
Audio Codecs:
G.711, G.722, G.729, iLBC, Opus
Audio Technologies:
Poly HD Voice, Poly Acoustic Clarity, Poly Acoustic Fence, NoiseBlockAI
Frequency Response:
150 Hz – 7 kHz (handset, headset, and handsfree speakerphone modes)
Certifications
Certifications:
Microsoft Teams
Connectivity
Phone Connectivity:
IP / SIP
USB-A Ports:
USB-C Ports:
1
Electronic Hook Switch (EHS) Compatible:
Yes
Signaling Protocol:
SIP
Connectivity:
USB-C
Display
Display Size:
2.8"
Touchscreen:
No
Display Type:
Color LCD
General
Poly SKU / Alternate Part Number:
2200-49690-019
In the Box:
Console, Handset with cord, Network (LAN) CAT-5E cable, Desk stand, Setup sheet
Headset / Handset
Additional Ports:
1 RJ-9 headset port; 1 Electronic Hook Switch (EHS) port; USB headset support
Networking & Security
Ethernet Ports:
2
Ethernet Speed:
10/100/1000 Mbps
WiFi:
None
WiFi Standard:
N/A
802.1x Authentication:
Yes
Provisioning Methods:
Zero Touch, HTTPS
SRTP:
Yes
Security Features:
SRTP (AES 256-bit), TLS, Digest authentication, Encrypted configuration files, HTTPS secure provisioning, signed software executables
IP Version:
IPv6 supported
Phone Features
Hard Line Keys:
4
Speakerphone:
Yes
Special Features:
Dedicated Microsoft Teams button; Illuminated dial pad; Adjustable desk stand (2 positions); Microban antimicrobial protection; Adjustable font size
Physical Traits
Color:
Black
Power
PoE Support:
802.3af (PoE)
Power Options:
PoE, AC Adapter
AC Adapter Included:
No
AC Adapter Model:
5V/3A DC Adapter
PoE Class / Max Power Draw:
IEEE 802.3af Power over Ethernet (Class 0), 13 W maximum
Telephony & Call Handling
Call Handling Features:
Busy Lamp Field (BLF); Call timer and call waiting; Caller ID; Do not disturb; One-touch speed dial/redial; Shared/bridged line appearance
Video
Video Capable:
No
Built-in Camera:
No
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