Poly CCX 400 Open SIP IP Phone | 5" Touchscreen | Power Supply – 84C14AA#ABA
CCX 400
Poly CCX 400 BMP SIP w/PSU US
MPN: 84C14AA#ABA
|
Condition: New
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Your Price
$229.29
MSRP: $367.95
Your Savings
$138.66
37.7% off MSRP
Certified Women-Owned
- 5" Color Touchscreen · Intuitive Interface
- Poly HD Voice · Acoustic Clarity
- Acoustic Fence · NoiseBlockAI
- Open SIP · 24 Lines
- Dual Gigabit Ethernet · PoE
- Flexible Headset Support
Will this work for me?
View Requirements
CCX 400
Poly CCX 400 BMP SIP w/PSU US
MPN: 84C14AA#ABA
|
Condition: New
|
Checking...
Your Price
$229.29
MSRP: $367.95
Your Savings
$138.66
37.7% off MSRP
Certified Women-Owned
- 5" Color Touchscreen · Intuitive Interface
- Poly HD Voice · Acoustic Clarity
- Acoustic Fence · NoiseBlockAI
- Open SIP · 24 Lines
- Dual Gigabit Ethernet · PoE
- Flexible Headset Support
Will this work for me?
View RequirementsProduct Overview
The Poly CCX 400 (84C14AA#ABA) is an entry-level business media phone designed for reliable, everyday communication. Featuring a 5-inch color touchscreen with gesture-based multi-touch capability, this phone delivers an intuitive smartphone-like interface that reduces learning time and increases productivity. The Open SIP protocol ensures broad compatibility with major VoIP platforms and hosted services.
Audio quality is exceptional thanks to Poly HD Voice and Poly Acoustic Clarity technologies, delivering lifelike voice quality through the handset, speakerphone, or optional headset. Poly Acoustic Fence technology eliminates distracting background noise, while Poly NoiseBlockAI removes ambient sounds during speakerphone calls—even while you're talking. Full-duplex speakerphone operation with world-class echo cancellation ensures natural, interruption-free conversations.
The CCX 400 supports up to 24 SIP lines with pagination, dual Gigabit Ethernet ports for network connectivity and PC passthrough, and Power over Ethernet (PoE) for simplified deployment. This variant includes a power supply for locations without PoE infrastructure. Flexible headset connectivity via USB-A, RJ9, and EHS ports accommodates any working style, while optional wall mounting provides deployment versatility for common areas, lobbies, and shared workspaces.
Audio quality is exceptional thanks to Poly HD Voice and Poly Acoustic Clarity technologies, delivering lifelike voice quality through the handset, speakerphone, or optional headset. Poly Acoustic Fence technology eliminates distracting background noise, while Poly NoiseBlockAI removes ambient sounds during speakerphone calls—even while you're talking. Full-duplex speakerphone operation with world-class echo cancellation ensures natural, interruption-free conversations.
The CCX 400 supports up to 24 SIP lines with pagination, dual Gigabit Ethernet ports for network connectivity and PC passthrough, and Power over Ethernet (PoE) for simplified deployment. This variant includes a power supply for locations without PoE infrastructure. Flexible headset connectivity via USB-A, RJ9, and EHS ports accommodates any working style, while optional wall mounting provides deployment versatility for common areas, lobbies, and shared workspaces.
Benefits
Navigate calls, contacts, and settings with smartphone-like simplicity. The gesture-based multi-touch display reduces learning time and puts essential functions one tap away.
Key Specs
- • 5-inch color LCD (720 x 1280 pixel)
- • Gesture-based capacitive touchscreen
- • Adjustable font size and dark mode
Benefits
Hear every nuance with industry-leading audio quality. Crystal-clear voice reproduction through handset, speakerphone, or headset ensures professional communication.
Key Specs
- • Wideband audio (150Hz - 7kHz)
- • Full-duplex speakerphone
- • Acoustic echo cancellation
Benefits
Eliminate distracting background noise at the source. Acoustic Fence isolates your voice while NoiseBlockAI removes ambient sounds during speakerphone calls.
Key Specs
- • Poly Acoustic Fence for handset/headset
- • Poly NoiseBlockAI for speakerphone
- • Background noise suppression
Benefits
Deploy with confidence across major VoIP platforms and hosted services. Support for 24 SIP registrations handles busy multi-line environments with ease.
Key Specs
- • Open SIP protocol
- • 24 lines with pagination
- • Compatible with major UC platforms
Benefits
Simplify deployment with single-cable power and data. PC passthrough port eliminates the need for additional network drops at the desk.
Key Specs
- • 2 x RJ-45 10/100/1000BASE-TX
- • PoE (802.3af) or included power supply
- • PC passthrough port
Benefits
Connect your preferred headset for hands-free communication. Multiple connectivity options accommodate any working style or existing equipment.
Key Specs
- • USB-A 2.0 port for USB headsets
- • RJ9 headset port
- • EHS (Electronic Hook Switch) support
Who Should Use This Product?
Common Area Deployments
Ideal for lobbies, break rooms, and shared workspaces where a reliable, easy-to-use phone is needed without dedicated user assignment.
Small Business Professionals
Perfect for growing businesses seeking an affordable entry-level IP phone with professional audio quality and modern touchscreen interface.
IT Administrators
Simplified provisioning and management via Poly Lens, with robust deployment tools and broad SIP platform compatibility.
Why Choose This Product
The Poly CCX 400 transforms business communication with professional-grade audio in an intuitive, easy-to-use package. Poly HD Voice and Acoustic Clarity technologies ensure every conversation is crystal clear, while Acoustic Fence and NoiseBlockAI eliminate background distractions—making this phone ideal for open offices and busy environments. The familiar smartphone-style touchscreen interface reduces training time and increases user adoption.
For IT teams, the CCX 400 offers simplified deployment and management through Poly Lens and standard provisioning tools. Open SIP compatibility ensures seamless integration with existing VoIP infrastructure, while PoE support and the included power supply provide flexible installation options. The dual Gigabit Ethernet ports with PC passthrough reduce cabling requirements, and optional wall mounting enables versatile placement throughout the organization.
For IT teams, the CCX 400 offers simplified deployment and management through Poly Lens and standard provisioning tools. Open SIP compatibility ensures seamless integration with existing VoIP infrastructure, while PoE support and the included power supply provide flexible installation options. The dual Gigabit Ethernet ports with PC passthrough reduce cabling requirements, and optional wall mounting enables versatile placement throughout the organization.
Will This Work for Me?
Works With
- • Open SIP platforms including RingCentral, 8x8, Vonage Business, Nextiva, Asterisk, FreePBX, 3CX, and most SIP-based PBX systems
Requirements
- • PoE switch (802.3af) or included power supply
- • Gigabit Ethernet connection
- • SIP account credentials from PBX administrator
Software
- • Poly Lens (optional, for firmware updates and centralized management)
Note
This is the Open SIP variant with included power supply. For Microsoft Teams native experience, see Teams-certified variant (848Z8AA#AC3). Does not include built-in Bluetooth or Wi-Fi.
What's in the Box
- CCX 400 Business Media Phone
- Handset with handset cord
- Desk stand
- Network (LAN) cable - CAT-5E
- Power supply (NA)
- Setup sheet
Technical Specifications
Accessories
Audio
Certifications
Connectivity
Display
Environmental
General
General Info
Headset / Handset
Network
Networking & Security
Phone Features
Physical
Physical Traits
Power
Security
Software
Telephony & Call Handling
Video
Primary Attributes
Color:
Black
Display Resolution:
720x1280
Display Size:
5"
Ethernet Ports:
2
Ethernet Speed:
10/100/1000 Mbps
Hard Line Keys:
Headset Port:
rj9, usb-a
Phone Connectivity:
IP / SIP
PoE Support:
802.3af (PoE)
Power Options:
PoE or AC Adapter
SIP Lines:
24
USB-A Ports:
1
USB-C Ports:
Video Capable:
No
Warranty:
12 months
WiFi:
Optional Module
Accessories
Wall Mount Kit Included:
No
Wall Mountable:
Yes
Expansion Module Support:
No
Max Expansion Modules:
Wall Mount Kit Part Number:
2200-49703-001
Audio
Full Duplex Audio:
Yes
Noise Cancellation:
Yes
Wideband Audio:
Yes
Acoustic Echo Cancellation:
Yes
Audio Codecs:
G.711, G.722, G.722.1, G.729, iLBC, Opus
Audio Technology:
Poly HD Voice; Poly Acoustic Clarity; Poly Acoustic Fence; Poly NoiseBlockAI
Frequency Response:
150Hz - 7kHz (wideband)
Speakerphone:
Full-duplex with acoustic echo cancellation
Audio Codecs:
G.711 (A-law and μ-law); G.729AB; G.722 (HD Voice); G.722.1; iLBC
Compliance:
TIA-920 wideband audio, Type 1 compliant (IEEE 1329 full duplex)
TIA-920 Wideband Compliance:
Type 1 compliant (IEEE 1329 full duplex)
Poly Acoustic Fence:
Yes
Poly NoiseBlockAI:
Yes
Certifications
Energy Star Certified:
Yes
Safety:
UL 62368-1; CAN/CSA C22.2 No. 62368-1-14
EMC:
FCC Part 15 Class B; ICES-003 Class B; VCCI Class B; CE; Japan MIC/VCCI
Regional:
NZ Telepermit; Saudi Arabia CITC; South Africa ICASA; South Korea KC; Indonesia SDPPI; China RoHS 2.0
Connectivity
Phone Connectivity:
IP / SIP
USB-A Ports:
1
USB-C Ports:
Electronic Hook Switch (EHS) Compatible:
Yes
Signaling Protocol:
SIP
Connectivity:
USB-A
Ethernet Ports:
2 x RJ-45 10/100/1000BASE-TX Gigabit
USB Ports:
1 x USB-A 2.0 (for media, storage, and headsets)
Headset Ports:
RJ9 headset port; USB-A; EHS support
Power over Ethernet:
Yes (802.3af)
Wi-Fi:
Optional accessory (sold separately)
Bluetooth:
No (USB dongle required for Bluetooth headsets)
Display
Display Resolution:
720x1280
Display Size:
5"
Touchscreen:
Yes
Display Type:
Color LCD
Screen Size:
5 inches
Resolution:
720 x 1280 pixels
Aspect Ratio:
9:16
Panel Type:
Color LCD
Touch Technology:
Gesture-based, multi-touch capacitive touchscreen
Display Features:
Screen saver; On-screen virtual keyboard; Adjustable font size (regular, medium, large); Normal and dark mode; Digital picture frame
Environmental
Operating Temperature:
0°C to 40°C (32°F to 104°F)
Storage Temperature:
-40°C to 70°C (-40°F to 160°F)
General
Warranty:
12 months
Package Contents:
Console, Handset with cord, CAT-5E LAN cable, Desk Stand, Setup Sheet, Power Supply
General Info
Box Contents:
Console; Handset with handset cord; Desk stand; Network (LAN) cable - CAT-5E; Power supply; Setup sheet
Product Dimensions:
7.1 x 8.5 x 2.0 in (18.1 x 21.5 x 5.0 cm) WxHxD
Package Dimensions:
8.85 x 9.64 x 2.75 in (22.2 x 24.3 x 6.9 cm) WxHxD
Unit Box Weight:
2.23 lbs (1.043 kg)
Warranty:
1 year
HP Part Number:
84C14AA#ABA
Poly Part Number:
2200-49700-001
Headset / Handset
Headset Port:
rj9, usb-a
Network
Provisioning:
FTP/FTPS/TFTP/HTTP/HTTPS server-based central provisioning
IP Address:
Static or DHCP
VLAN:
CDP; DHCP VLAN discovery; LLDP-MED
NAT Support:
Static configuration and keep-alive
Networking & Security
Ethernet Ports:
2
Ethernet Speed:
10/100/1000 Mbps
WiFi:
Optional Module
TLS Version:
1.2
VLAN Support:
Yes
802.1x Authentication:
Yes
Provisioning Methods:
Zero Touch, DHCP, HTTP, HTTPS
SRTP:
Yes
SRTP Encryption:
AES 256 bits
Phone Features
Hard Line Keys:
Speakerphone:
yes
Lines Supported:
24 SIP registrations (with pagination)
Protocol:
Open SIP
Voicemail:
Visual voicemail support
Call Features:
Hold; Transfer; Mute; Call forwarding; Conference
Directory:
Corporate directory; Personal directory
Physical
Form Factor:
Desktop; Wall mountable (optional mount kit)
Color:
Black
Base:
Adjustable height desk stand
Physical Traits
Color:
Black
Dimensions (WxHxD):
7.1 x 8.5 x 2.0 in (18.1 x 21.5 x 5.0 cm)
Weight:
2.23 lbs (1.043 kg)
Power
PoE Support:
802.3af (PoE)
Power Options:
PoE or AC Adapter
AC Adapter Included:
Yes
AC Adapter Model:
5VDC @ 3A (15W)
Power Options:
PoE (802.3af) or external AC/DC adapter
Power Supply:
External universal AC/DC adapter, 5 VDC, 3A, 15W (included)
PoE Class:
Class 3 (13W Max)
Security
Security Features:
802.1X Authentication and EAPOL; SRTP media encryption (AES 256-bit); Digest authentication; Encrypted configuration files; HTTPS secure provisioning; Password login; TLS; Support for signed software executables
Software
Companion App:
Poly Lens
Firmware Updateable:
Yes
Operating System:
Android 9.0
Management Software:
Poly Lens; Poly Zero Touch Provisioning; PDMS-SP Cloud Management; Web UI
Languages:
Arabic; Chinese; Czech; Danish; Dutch; English (Canada/US/UK); French; German; Hungarian; Italian; Japanese; Korean; Norwegian; Polish; Portuguese; Romanian; Russian; Slovenian; Spanish; Swedish
Telephony & Call Handling
SIP Lines:
24
Video
Video Capable:
No
Built-in Camera:
No
External Camera Support:
No
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