Poly CCX 400 MS Teams IP Phone | 5" Touchscreen | PoE – 848Z8AA#AC3
CCX 400 MS
Poly CCX 400 BMP MS PoE-e WW
MPN: 848Z8AA#AC3
|
Condition: New
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Your Price
$222.42
MSRP: $356.95
Your Savings
$134.53
37.7% off MSRP
Certified Women-Owned
- Native Microsoft Teams Experience
- 5" Color Touchscreen · Smartphone-Style
- Poly HD Voice · Acoustic Clarity
- Poly Acoustic Fence · NoiseBlockAI
- Dual Gigabit Ethernet · PoE
- Flexible Headset Connectivity
Will this work for me?
View Requirements
CCX 400 MS
Poly CCX 400 BMP MS PoE-e WW
MPN: 848Z8AA#AC3
|
Condition: New
|
Checking...
Your Price
$222.42
MSRP: $356.95
Your Savings
$134.53
37.7% off MSRP
Certified Women-Owned
- Native Microsoft Teams Experience
- 5" Color Touchscreen · Smartphone-Style
- Poly HD Voice · Acoustic Clarity
- Poly Acoustic Fence · NoiseBlockAI
- Dual Gigabit Ethernet · PoE
- Flexible Headset Connectivity
Will this work for me?
View RequirementsProduct Overview
The Poly CCX 400 (848Z8AA#AC3) is an entry-level business media phone designed for Microsoft Teams environments. Featuring a 5-inch color touchscreen with a smartphone-style vertical orientation, this phone delivers an intuitive interface that reduces learning time and puts contacts and meetings just one tap away. The native Microsoft Teams experience ensures consistency across all your devices and meeting rooms.
Hear every nuance with Poly HD Voice and Poly Acoustic Clarity technologies that deliver lifelike voice quality across handset, speakerphone, and headset audio paths. Poly Acoustic Fence technology eliminates distracting background noise, while full-duplex speakerphone operation with world-class echo cancellation keeps conversations on track. The phone supports flexible headset connectivity via USB-A or RJ-9 ports.
Built for easy IT deployment, the CCX 400 features dual Gigabit Ethernet ports with PoE support for simplified installation without additional power cables. Manage and provision devices through Poly Lens or the Microsoft Teams Device Portal. Wall-mountable with an optional bracket, this phone adapts to any workspace—from executive desks to common areas and lobby tables.
Hear every nuance with Poly HD Voice and Poly Acoustic Clarity technologies that deliver lifelike voice quality across handset, speakerphone, and headset audio paths. Poly Acoustic Fence technology eliminates distracting background noise, while full-duplex speakerphone operation with world-class echo cancellation keeps conversations on track. The phone supports flexible headset connectivity via USB-A or RJ-9 ports.
Built for easy IT deployment, the CCX 400 features dual Gigabit Ethernet ports with PoE support for simplified installation without additional power cables. Manage and provision devices through Poly Lens or the Microsoft Teams Device Portal. Wall-mountable with an optional bracket, this phone adapts to any workspace—from executive desks to common areas and lobby tables.
Benefits
Access your Teams contacts, calendar, voicemail, and meetings directly from the phone's interface. Consistent experience across all your devices eliminates the learning curve.
Key Specs
- • Microsoft Teams certified
- • One-tap access to contacts and meetings
- • Provision via Microsoft Teams Device Portal
Benefits
Familiar vertical orientation and gesture-based navigation reduce training time. The capacitive multi-touch display makes everyday call functions intuitive and efficient.
Key Specs
- • 5-inch color LCD (720 x 1280 pixels)
- • 9:16 aspect ratio
- • Adjustable font size and dark mode
Benefits
Hear every nuance with lifelike voice quality across all audio paths. Full-duplex speakerphone with world-class echo cancellation ensures natural conversations.
Key Specs
- • Wideband audio (150Hz - 7kHz)
- • Full-duplex speakerphone
- • Acoustic echo cancellation
Benefits
Eliminate distracting background noise so callers hear only your voice. Ideal for open offices and busy environments where focus matters.
Key Specs
- • Acoustic Fence noise reduction
- • NoiseBlockAI background suppression
- • Works on handset, speakerphone, and headset
Benefits
Lightning-fast network connectivity with pass-through for your PC. Power over Ethernet eliminates the need for a separate power adapter in most deployments.
Key Specs
- • 2x Gigabit Ethernet ports (10/100/1000)
- • IEEE 802.3af PoE Class 2
- • Optional AC adapter (5V, 3A, 15W)
Benefits
Connect your preferred headset for hands-free communication. Multiple connection options ensure compatibility with your existing equipment.
Key Specs
- • USB 2.0 Type-A port
- • RJ-9 headset port
- • EHS support for wireless headsets
Who Should Use This Product?
Microsoft Teams Users
Ideal for organizations standardized on Microsoft Teams who need a dedicated desk phone with native Teams integration for calls, contacts, and calendar access.
Common Areas & Reception
Perfect for lobbies, break rooms, and shared workspaces where a reliable, easy-to-use phone is needed without individual user accounts.
Entry-Level & Cost-Conscious Deployments
Budget-friendly option for businesses that need Teams-certified desk phones without the advanced features of higher-tier models like the CCX 505 or CCX 600.
Why Choose This Product
The Poly CCX 400 brings the Microsoft Teams experience to your desk with a familiar smartphone-style interface that users can navigate immediately. Poly's legendary audio technologies—HD Voice, Acoustic Clarity, and Acoustic Fence—ensure crystal-clear conversations even in noisy open office environments. The full-duplex speakerphone enables natural hands-free conversations without audio cutting out.
For IT teams, the CCX 400 simplifies deployment with PoE support, robust provisioning options, and management through Poly Lens or the Microsoft Teams Device Portal. The phone's enterprise-grade security features—including 802.1X authentication, TLS, SRTP encryption, and secure boot—protect sensitive communications. Wall-mount capability and optional Wi-Fi dongle provide flexible placement options for any workspace configuration.
For IT teams, the CCX 400 simplifies deployment with PoE support, robust provisioning options, and management through Poly Lens or the Microsoft Teams Device Portal. The phone's enterprise-grade security features—including 802.1X authentication, TLS, SRTP encryption, and secure boot—protect sensitive communications. Wall-mount capability and optional Wi-Fi dongle provide flexible placement options for any workspace configuration.
Will This Work for Me?
Works With
- • Microsoft Teams
- • Skype for Business
Requirements
- • PoE switch (802.3af Class 2) or Poly AC adapter (5V, 3A, 15W - sold separately)
- • Gigabit Ethernet connection
- • Microsoft Teams Phone license or Common Area Phone license
Software
- • Poly Lens (optional, for firmware updates and device management)
Note
This is the Microsoft Teams variant. For open SIP deployments with other UC platforms, see the Open SIP variant (2200-49700-025).
What's in the Box
- CCX 400 console
- Desk stand
- Handset with handset cord
- Network (LAN) cable CAT-5E
- Setup sheet
Technical Specifications
Accessories
Audio
Certifications
Connectivity
Display
Environmental
General
General Info
Headset / Handset
Management
Mounting
Networking & Security
Phone Features
Physical Traits
Power
Security
Software
Telephony
User Interface
Video
Primary Attributes
Certifications:
Microsoft Teams
Color:
Black
Display Resolution:
720x1280
Display Size:
5"
Ethernet Ports:
2
Ethernet Speed:
10/100/1000 Mbps
Headset Port:
rj9, usb-a
Phone Connectivity:
IP / SIP
PoE Support:
802.3af (PoE)
Power Options:
PoE or AC Adapter
USB-A Ports:
1
USB-C Ports:
Video Capable:
No
Warranty:
12 months
WiFi:
Optional Module
Accessories
Wall Mount Kit Included:
No
Wall Mountable:
Yes
Expansion Module Support:
No
Max Expansion Modules:
Audio
Full Duplex Audio:
Yes
Noise Cancellation:
Yes
Wideband Audio:
Yes
Acoustic Echo Cancellation:
Yes
Audio Codecs:
G.711, G.722, G.722.1, G.729, iLBC, Opus
Audio Technology:
Poly HD Voice; Poly Acoustic Clarity; Poly Acoustic Fence; Poly NoiseBlockAI
Speakerphone:
Full-duplex with acoustic echo cancellation
Voice Codecs:
G.711 (A-law and μ-law); G.722 (HD Voice); G.722.1; G.729AB; iLBC; OPUS
Compliance:
TIA-920 wideband audio, Type 1 compliant (IEEE 1329 full duplex)
Certifications
Certifications:
Microsoft Teams
Energy Star Certified:
Yes
Hearing Aid Compatible:
Yes
TAA Compliant:
Yes
Platform Certification:
Microsoft Teams
Regulatory:
FCC Part 15 Class B; CE; UL 62368-1; CAN/CSA C22.2 No. 62368-1-14; Japan MIC/VCCI; NZ Telepermit
Connectivity
Phone Connectivity:
IP / SIP
USB-A Ports:
1
USB-C Ports:
Electronic Hook Switch (EHS) Compatible:
Yes
Signaling Protocol:
SIP
Connectivity:
USB-A
Ethernet Ports:
2x RJ-45 (10/100/1000BASE-TX Mbps)
USB Ports:
1x USB 2.0 Type-A (for media, storage, and headsets)
Headset Ports:
RJ-9 headset port; USB-A; EHS support
Wi-Fi:
Optional via USB dongle (sold separately)
Bluetooth:
Optional via USB dongle (sold separately)
Display
Display Resolution:
720x1280
Display Size:
5"
Touchscreen:
Yes
Display Type:
Color LCD
Display Size:
5 inches (12.7 cm)
Display Resolution:
720 x 1280 pixels
Panel Technology:
Color LCD capacitive touchscreen
Touch Capability:
Gesture-based, multi-touch capable
Display Features:
Adjustable font size (regular, medium, large); Screensaver; Normal and dark mode; Digital picture frame
Environmental
Storage Temperature:
-40 to 70°C (-40 to 160°F)
General
Warranty:
12 months
General Info
Box Contents:
Console; Desk stand; Handset with handset cord; Network (LAN) cable CAT-5E; Setup sheet
Product Dimensions:
18.1 x 21.5 x 5.0 cm (7.1 x 8.5 x 2.0 in) WxHxD
Package Dimensions:
22.2 x 24.3 x 6.9 cm (8.7 x 9.6 x 2.7 in) WxHxD
Unit Box Weight:
1.043 kg (2.23 lbs)
Warranty:
1 year
HP Part Number:
848Z8AA#AC3
Poly Part Number:
2200-49700-019
Headset / Handset
Headset Port:
rj9, usb-a
Management
Management Software:
Poly Lens; Poly Zero Touch Provisioning; Microsoft Teams Device Portal; Web UI
Network Features:
VLAN (CDP, DHCP VLAN discovery, LLDP-MED); NAT support
Mounting
Desktop:
Included desk stand with adjustable height
Wall Mount:
Optional CCX 400 wall mount kit (2200-49703-001)
Networking & Security
Ethernet Ports:
2
Ethernet Speed:
10/100/1000 Mbps
WiFi:
Optional Module
VLAN Support:
Yes
802.1x Authentication:
Yes
Provisioning Methods:
DHCP, FTP, FTPS, TFTP, HTTP, HTTPS
SRTP:
Yes
Phone Features
Hotdesking:
Yes
Speakerphone:
yes
Physical Traits
Color:
Black
Power
PoE Support:
802.3af (PoE)
Power Options:
PoE or AC Adapter
AC Adapter Included:
No
AC Adapter Model:
5VDC @ 3A (15W)
PoE Support:
IEEE 802.3af Class 2
AC Adapter:
External universal AC/DC adapter, 5 VDC, 3A, 15W (sold separately)
Security
Authentication:
802.1X Authentication and EAPOL; Digest authentication; Password login
Provisioning:
HTTPS secure provisioning; Support for signed software executables; Secure boot
Software
Firmware Updateable:
Yes
Telephony
Lines:
24 lines (with pagination)
Platform:
Microsoft Teams
Handset:
Wired handset, hearing aid compatible
User Interface
Languages:
Arabic; Chinese; Czech; Danish; Dutch; English (Canada/US/UK); French; German; Hungarian; Italian; Japanese; Korean; Norwegian; Polish; Portuguese; Romanian; Russian; Slovenian; Spanish; Swedish
Features:
On-screen virtual keyboard; Voicemail support; Adjustable base height; Unicode UTF-8 character support
Video
Video Capable:
No
Built-in Camera:
No
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