Poly CCX 505 Open SIP IP Phone | 5" Touchscreen | Wi-Fi | Bluetooth | PoE – 82Z82AA

Product Overview

The Poly CCX 505 Open SIP (82Z82AA) is a feature-rich business media phone designed for modern office environments and remote workspaces. Featuring a 5-inch color touchscreen with 720 x 1280 resolution in a smartphone-like 9:16 orientation, this intuitive desk phone provides one-touch access to contacts, meetings, and voicemails. Powered by Android 12, the CCX 505 delivers a familiar, responsive interface that gets users productive immediately.

Poly's legendary audio technologies ensure crystal-clear communication on every call. Poly HD Voice delivers wideband audio (100Hz–20kHz) for natural, lifelike conversations, while Poly Acoustic Clarity provides full-duplex speakerphone operation with acoustic echo cancellation. Poly Acoustic Fence technology eliminates background noise when using the handset or wired headset, and NoiseBlockAI removes distractions during speakerphone calls—ideal for open offices and home environments.

The CCX 505 offers exceptional connectivity flexibility with integrated Wi-Fi (dual-band 2.4GHz and 5GHz), Bluetooth 4.2, dual Gigabit Ethernet ports, and both USB-A and USB-C ports for headsets and media storage. Supporting up to 24 SIP lines, this Open SIP phone is compatible with a wide variety of IP PBX systems and hosted cloud solutions including 3CX, Asterisk, Broadsoft, Genesys, RingCentral, Nextiva, 8x8, and Vonage Business. PoE support enables clean, single-cable installation.

Who Should Use This Product?

Remote & Hybrid Workers

Integrated Wi-Fi enables easy deployment in home offices without running Ethernet cables, while Poly's noise-blocking technologies ensure professional call quality in any environment.

Office Professionals

The intuitive touchscreen interface and one-touch access to contacts and meetings boost productivity, while 24-line support handles complex call workflows for busy executives and managers.

IT Administrators

Open SIP compatibility works with existing PBX infrastructure, robust provisioning capabilities simplify deployment, and Poly Lens enables centralized device management across the organization.

Why Choose This Product

The Poly CCX 505 transforms desk phone communication with a modern touchscreen interface that feels as intuitive as a smartphone. Users get productive immediately with one-touch access to contacts, meetings, and voicemails—no training required. Poly's legendary audio technologies ensure every call sounds professional, whether using the handset, speakerphone, or a connected headset.

For IT teams, the CCX 505 simplifies deployment and management. Open SIP compatibility means it works with virtually any standards-based PBX or hosted solution, protecting existing infrastructure investments. Integrated Wi-Fi eliminates cabling challenges in home offices and hard-to-reach locations, while PoE support keeps installations clean where Ethernet is available. Poly Lens provides centralized management for firmware updates, configuration, and analytics across the entire phone deployment.

Will This Work for Me?

Works With

  • Open SIP-compatible IP PBX systems and hosted cloud solutions
  • 3CX, Asterisk, Broadsoft, Genesys, RingCentral, Nextiva, 8x8, Vonage Business

Requirements

  • PoE switch (802.3af) or optional 48V AC power adapter (sold separately)
  • Gigabit Ethernet connection or Wi-Fi network
  • SIP account credentials from PBX administrator or service provider

Software

  • Poly Lens (optional, for centralized device management and firmware updates)

Note

Wi-Fi operation requires optional AC power adapter when not powered by PoE. For Microsoft Teams native experience, see Teams variant (82Z79AA).

What's in the Box

  • CCX 505 phone console
  • Desk stand
  • Handset with handset cord
  • CAT-5E network cable
  • Setup sheet

Technical Specifications

Primary Attributes

Certifications: Zoom
Color: Black
Display Resolution: 720x1280
Display Size: 5"
Ethernet Ports: 2
Ethernet Speed: 10/100/1000 Mbps
Headset Port: rj9
Phone Connectivity: IP / SIP, wifi
PoE Support: 802.3af (PoE)
Power Options: PoE or AC Adapter
SIP Lines: 24
USB-A Ports: 1
USB-C Ports: 1
Video Capable: No
Warranty: 12 months
WiFi: Built-In
WiFi Standard: 802.11n

CCX Models (7)

View Poly CCX 505 MS Teams IP Phone | 5" Touchscreen | Wi-Fi | Bluetooth | PoE – 82Z79AA
Poly CCX 505 MS Teams IP Phone | 5" Touchscreen | Wi-Fi | Bluetooth | PoE – 82Z79AA
Poly logo

CCX 505 MS

SKU: 82Z79AA
Condition: New
Stock: 250+
$269.17
$431.95
Save $162.78
(38% off)
View Poly CCX 505 Open SIP IP Phone | 5" Touchscreen | Wi-Fi | Bluetooth | Power Supply – 84C16AA#ABA
Poly CCX 505 Open SIP IP Phone | 5" Touchscreen | Wi-Fi | Bluetooth | Power Supply – 84C16AA#ABA
Poly logo

CCX 505

SKU: 84C16AA#ABA
Condition: New
Stock: 244
$323.38
$518.95
Save $195.57
(38% off)
View Poly CCX 400 MS Teams IP Phone | 5" Touchscreen | PoE – 848Z8AA#AC3
Poly CCX 400 MS Teams IP Phone | 5" Touchscreen | PoE – 848Z8AA#AC3
Poly logo

CCX 400 MS

SKU: 848Z8AA#AC3
Condition: New
Stock: 250+
$222.42
$356.95
Save $134.53
(38% off)
View Poly CCX 600 Open SIP IP Phone | 7" Touchscreen | Wi-Fi | Bluetooth | Power Supply – 84C17AA#ABA
Poly CCX 600 Open SIP IP Phone | 7" Touchscreen | Wi-Fi | Bluetooth | Power Supply – 84C17AA#ABA
Poly logo

CCX 600

SKU: 84C17AA#ABA
Condition: New
Stock: 250+
$444.28
$712.95
Save $268.67
(38% off)
View Poly CCX 400 Open SIP IP Phone | 5" Touchscreen | Power Supply – 84C14AA#ABA
Poly CCX 400 Open SIP IP Phone | 5" Touchscreen | Power Supply – 84C14AA#ABA
Poly logo

CCX 400

SKU: 84C14AA#ABA
Condition: New
Stock: 250+
$229.29
$367.95
Save $138.66
(38% off)
View Poly CCX 600 MS Teams IP Phone | 7" Touchscreen | Wi-Fi | Bluetooth | PoE – 82Z84AA
Poly CCX 600 MS Teams IP Phone | 7" Touchscreen | Wi-Fi | Bluetooth | PoE – 82Z84AA
Poly logo

CCX 600 MS

SKU: 82Z84AA
Condition: New
Stock: 250+
$383.82
$615.95
Save $232.13
(38% off)
View Poly CCX 600 Open SIP IP Phone | 7" Touchscreen | Wi-Fi | Bluetooth | PoE – 82Z85AA
Poly CCX 600 Open SIP IP Phone | 7" Touchscreen | Wi-Fi | Bluetooth | PoE – 82Z85AA
Poly logo

CCX 600

SKU: 82Z85AA
Condition: New
Stock: 141
$436.17
$699.95
Save $263.78
(38% off)