Poly MDA524 QD USB-A Audio Switch – 8L544AA
MDA524 QD
Poly MDA524 QD USB-A
MPN: 8L544AA
|
Condition: New
|
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Your Price
$96.28
MSRP: $169.95
Your Savings
$73.67
43.3% off MSRP
Get Notified When Available
We'll email you when this product is back in stock.
Need it sooner?
We may be able to source this item through our vast network. Call us at 844-622-6636 to check availability.
Certified Women-Owned
- Desk Phone + PC Switching
- Independent Audio Controls
- Advanced Audio Processing
Will this work for me?
View Requirements
MDA524 QD
Poly MDA524 QD USB-A
MPN: 8L544AA
|
Condition: New
|
Checking...
Your Price
$96.28
MSRP: $169.95
Your Savings
$73.67
43.3% off MSRP
Get Notified When Available
We'll email you when this product is back in stock.
Need it sooner?
We may be able to source this item through our vast network. Call us at 844-622-6636 to check availability.
Certified Women-Owned
- Desk Phone + PC Switching
- Independent Audio Controls
- Advanced Audio Processing
Will this work for me?
View RequirementsProduct Overview
The Poly MDA524 QD (8L544AA) is a smart audio processor that enables seamless switching between desk phone and PC softphone calls using a single 4-pin Quick Disconnect (QD) headset. Independent volume and mute controls for each audio channel allow for precise audio mixing, ensuring clear communication in mixed call environments.
Designed for contact center and enterprise environments, the MDA524 QD features advanced noise and echo cancellation, SoundGuard DIGITAL hearing protection, and visual mute/call status indicators. Connect to your PC via USB-A and integrate with Poly Lens or Plantronics Manager Pro for centralized device management and call analytics.
Designed for contact center and enterprise environments, the MDA524 QD features advanced noise and echo cancellation, SoundGuard DIGITAL hearing protection, and visual mute/call status indicators. Connect to your PC via USB-A and integrate with Poly Lens or Plantronics Manager Pro for centralized device management and call analytics.
Benefits
Use one headset for both desk phone and softphone calls. Switch seamlessly between audio sources with intuitive button controls—no need to swap headsets or disconnect cables.
Key Specs
- • One-touch switching between desk phone and PC
- • Compatible with 800+ desk phone models
- • EHS integration available (sold separately)
Benefits
Manage each audio channel separately for optimal call quality. Mix desk phone and PC audio simultaneously or control each source independently.
Key Specs
- • Separate volume wheels for desk phone and PC
- • Independent mute controls per channel
- • Visual mute and call status indicators
Benefits
Crystal-clear communication with enterprise-grade audio processing that eliminates background noise and protects hearing during extended use.
Key Specs
- • Superior noise and echo cancellation
- • SoundGuard DIGITAL (118dBA protection)
- • G616 anti-startle protection
Who Should Use This Product?
Contact Center Agents
Ideal for CSRs who handle calls on both desk phones and PC softphones, enabling seamless switching without changing headsets.
IT Administrators
Centralized management via Plantronics Manager Pro enables cloud-based deployment, call analytics, and asset tracking across the organization.
Why Choose This Product
The Poly MDA524 QD simplifies mixed call environments by letting agents use a single headset for both desk phone and softphone calls. Independent volume and mute controls ensure optimal audio levels for each channel, while advanced noise cancellation keeps conversations clear. Visual indicators show mute status and call activity at a glance, reducing errors during customer interactions.
For IT teams, the MDA524 QD integrates with Plantronics Manager Pro for cloud-based device management, call quality analytics, and asset tracking. SoundGuard DIGITAL hearing protection and G616 anti-startle technology help organizations meet workplace safety requirements while maintaining agent comfort during extended shifts.
For IT teams, the MDA524 QD integrates with Plantronics Manager Pro for cloud-based device management, call quality analytics, and asset tracking. SoundGuard DIGITAL hearing protection and G616 anti-startle technology help organizations meet workplace safety requirements while maintaining agent comfort during extended shifts.
Will This Work for Me?
Works With
- • Windows, macOS
- • Microsoft Teams, Cisco, Avaya, and other UC platforms
- • Poly EncorePro 500/700 series with 4-pin QD connector
Requirements
- • USB-A port on PC
- • Desk phone with headset port or EHS cable (sold separately)
Software
- • Poly Lens or Plantronics Hub (optional, for firmware updates and audio mixing features)
Note
This model uses 4-pin QD connector. For 6-pin digital QD headsets, see MDA526 QD (8L547AA).
What's in the Box
- MDA524 QD Audio Processor
- 4-Pin Quick Disconnect cable
- Telephone interface cable (86007-01)
- USB-A cable
- Quick start guide
Technical Specifications
Audio
Noise Cancellation:
Advanced noise and echo cancellation
Hearing Protection:
SoundGuard DIGITAL (118dBA limit)
Anti-Startle:
G616 anti-startle protection
Automatic Gain Control:
Yes
Transmit Noise Suppression:
Yes
Compatibility
Headset Compatibility:
Poly EncorePro 500/700 series 4-pin QD headsets
Softphone Compatibility:
Microsoft Teams, Cisco, Avaya, and other UC platforms
Platform Compatibility:
Windows, macOS
Connectivity
USB Connection:
USB-A
Headset Connection:
4-pin Quick Disconnect (QD)
Desk Phone Connection:
RJ-9 telephone interface cable
Desk Phone Compatibility:
800+ models; A-G compatibility switch
EHS Integration:
Yes (cable sold separately)
Controls
Call Controls:
Call answer/end, mute, volume +/-
Volume Control:
Independent volume wheels for desk phone and PC
Mute Control:
Independent mute for each channel
Visual Indicators:
Mute status and call status LEDs
Features
Audio Mixing:
Yes (requires Poly Desktop software)
Supported Audio Mixing:
Call recording, Agent greeting, Voice notes, Streaming audio
Y-Training Cable Support:
Yes
General Info
Box Contents:
MDA524 QD Audio Processor; 4-Pin Quick Disconnect cable; Telephone interface cable; USB-A cable; Quick start guide
Product Dimensions:
117.5 x 82.8 x 32.4mm (4.6 x 3.3 x 1.3in)
Weight:
140g / 0.31 lbs
Warranty:
2 years
Poly Part Number:
212164-01
HP Part Number:
8L544AA
UPC:
017229164239
Software
Management Software:
Poly Lens, Plantronics Hub (Windows/Mac)
Enterprise Management:
Plantronics Manager Pro (subscription required)
Manager Pro Features:
Asset Management, Call Quality Analytics, Health & Safety
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