Poly MDA524 QD USB-C Audio Switch – 85Q24AA
MDA524 QD
Poly MDA524 USB-C
MPN: 85Q24AA
|
Condition: New
|
Checking...
Your Price
$96.28
MSRP: $169.95
Your Savings
$73.67
43.3% off MSRP
Certified Women-Owned
- Desk Phone + PC Switching
- Independent Audio Controls
- Noise & Echo Cancellation
Will this work for me?
View Requirements
MDA524 QD
Poly MDA524 USB-C
MPN: 85Q24AA
|
Condition: New
|
Checking...
Your Price
$96.28
MSRP: $169.95
Your Savings
$73.67
43.3% off MSRP
Certified Women-Owned
- Desk Phone + PC Switching
- Independent Audio Controls
- Noise & Echo Cancellation
Will this work for me?
View RequirementsProduct Overview
The Poly MDA524 QD (85Q24AA) is a smart audio processor that seamlessly integrates mixed call environments for contact center and office professionals. Connect your Poly 4-pin QD headset to both desk phone and PC softphone, then switch between audio sources with intuitive button controls.
Independent volume and mute controls for each audio channel let you manage calls with precision. Advanced noise and echo cancellation ensures crystal-clear communication, while USB-C connectivity provides reliable integration with modern computers and UC applications from Microsoft, Cisco, and Avaya.
Independent volume and mute controls for each audio channel let you manage calls with precision. Advanced noise and echo cancellation ensures crystal-clear communication, while USB-C connectivity provides reliable integration with modern computers and UC applications from Microsoft, Cisco, and Avaya.
Benefits
Use one headset for both desk phone and softphone calls. Switch between audio sources instantly with dedicated buttons—no unplugging or reconnecting required.
Key Specs
- • Connects to desk phone and PC simultaneously
- • One-button audio source switching
- • Call merge capability for conferencing
Benefits
Manage each audio channel separately for precise call handling. Adjust volume and mute independently for desk phone and softphone without affecting the other channel.
Key Specs
- • Separate volume wheels per channel
- • Independent mute controls
- • Visual LED call status indicators
Benefits
Ensure customers hear and are heard clearly with advanced audio processing that eliminates background noise and echo for professional call quality.
Key Specs
- • Advanced echo cancellation
- • Noise reduction technology
- • SoundGuard hearing protection
Who Should Use This Product?
Contact Center Agents
CSRs who handle calls from both desk phones and softphones need seamless switching and independent audio controls to serve customers efficiently.
Office Professionals
Workers transitioning to unified communications who want to use their existing QD headset with both traditional desk phones and PC-based calling.
Why Choose This Product
The Poly MDA524 QD simplifies mixed call environments by letting agents use one headset for all their communication needs. Independent volume and mute controls for each audio channel ensure precise call management, while advanced noise and echo cancellation delivers professional audio quality that improves customer satisfaction.
Will This Work for Me?
Works With
- • Windows, macOS
- • Microsoft, Cisco, Avaya UC applications and softphones
- • Poly EncorePro 500/700 series with 4-pin QD connector
- • All major desk phones with headset port or handset connection
Requirements
- • USB-C port on computer
- • Poly 4-pin QD headset (sold separately)
- • EHS cable for remote answer (sold separately)
Software
- • Poly Lens Desktop App (optional, for firmware updates and audio mixing features)
Note
This is the USB-C variant. For USB-A connection, see MDA524 QD USB-A (8L544AA). For 6-pin digital QD headsets, see MDA526 QD.
What's in the Box
- MDA524 QD audio processor
- 4-pin Quick Disconnect cable
- Telephone interface cable (86007-01)
- USB-C cable
- Quick start guide
Technical Specifications
Audio
Noise Reduction:
Advanced noise and echo cancellation
Hearing Protection:
SoundGuard, Noise @ Work, Anti-Startle, G616 compliance
Audio Mixing:
Call recording, Agent greeting, Voice notes, Streaming audio
Compatibility
Headset Compatibility:
Poly EncorePro 500/700 series with 4-pin QD standard tops
Softphone Compatibility:
Microsoft, Cisco, Avaya and other UC applications
Desk Phone Compatibility:
All major desk phones; Configuration switch (A-F) for phone-specific settings
Connectivity
USB Connection:
USB-C
Headset Connection:
4-pin Quick Disconnect (QD)
Desk Phone Connection:
Telephone interface cable (RJ-9 or handset)
EHS Support:
Yes (EHS cable sold separately)
Controls
Call Controls:
Call answer/end, Mute, Volume (independent per channel)
LED Indicators:
Mute status, Call status per channel
Configuration Switch:
A-F settings for desk phone compatibility
General Info
Box Contents:
MDA524 QD audio processor; 4-pin Quick Disconnect cable; Telephone interface cable; USB-C cable; Quick start guide
Product Dimensions:
117.5mm x 82.8mm x 32.4mm (4.63 x 3.26 x 1.28 in)
Weight:
140g / 0.31 lbs
Warranty:
2 years
Poly Part Number:
212174-01
HP Part Number:
85Q24AA
Software
Management Software:
Poly Lens Desktop App, Plantronics Hub, Poly Manager Pro
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