Poly EncorePro EP310 Mono Headset | QD – 77T43AA
Poly EP 310 Mono wQD HS TAA
Certified Women-Owned
- Noise-Canceling Flexible Boom Mic
- Voice-Optimized Frequency Response
- Quick Disconnect (QD) Connectivity
- All-Day Comfort · Lightweight Design
- SoundGuard Acoustic Protection
- Mono Design · Environmental Awareness
Will this work for me?
View Requirements
Poly EP 310 Mono wQD HS TAA
Certified Women-Owned
- Noise-Canceling Flexible Boom Mic
- Voice-Optimized Frequency Response
- Quick Disconnect (QD) Connectivity
- All-Day Comfort · Lightweight Design
- SoundGuard Acoustic Protection
- Mono Design · Environmental Awareness
Will this work for me?
View RequirementsProduct Overview
Built for durability and flexibility, the EncorePro 310 features Quick Disconnect (QD) connectivity tested for over 30,000 cycles, allowing users to step away from their workstation without removing the headset. The lightweight design with soft foam ear cushions provides comfort during extended call sessions, while the single-ear configuration keeps users aware of their surroundings. SoundGuard acoustic limiting technology protects against acoustic shock by limiting sounds below 118dBA.
The QD connector provides universal compatibility with Poly digital adapters, desk phones, and audio processors. Connect to desk phones using compatible QD-to-RJ9 cables, or add a USB adapter for PC softphone integration. This flexibility makes the EncorePro 310 ideal for organizations transitioning between traditional telephony and cloud-based communications.
Reduce background noise and chatty neighbors so customers hear you clearly. The flexible boom positions optimally for consistent voice pickup in busy contact center environments.
- • Omnidirectional noise-canceling microphone
- • 135mm flexible boom with 290° rotation
- • Microphone bandwidth: 35Hz–21kHz
Dynamic switching ensures optimal audio clarity whether on calls or listening to multimedia content. Conversations are clearer and more accurate for better customer outcomes.
- • Telecom mode: 200Hz–6.8kHz
- • Multimedia mode: 50Hz–8kHz
- • 28mm speaker driver
Step away from your workstation without removing your headset. QD lets you disconnect instantly and puts calls on hold automatically—tested for over 30,000 cycles.
- • Poly QD connector
- • 30,000+ cycle durability
- • Compatible with Poly QD adapters and cables
Work through extended shifts without fatigue. Soft foam ear cushions and lightweight construction keep you comfortable from first call to last.
- • Weight: 55g / 1.94oz
- • Soft replaceable foam ear cushions
- • Adjustable headband
Protect your hearing throughout the workday. SoundGuard technology limits sudden loud sounds to safe levels, reducing the risk of acoustic shock.
- • Acoustic shock protection below 118dBA
- • Anti-startle technology
- • Safe daily sound exposure management
Stay connected to your surroundings while on calls. Single-ear design lets you hear colleagues and office activity without removing your headset.
- • Monaural (single-ear) configuration
- • Over-the-head wearing style
- • Fold-flat earpiece for around-neck placement
Who Should Use This Product?
Contact Center Agents
Built for all-day comfort during extended call sessions with noise-canceling microphone and acoustic protection for high-volume call environments.
Customer Service Representatives
Voice-optimized frequency response ensures clear conversations and better customer outcomes, while QD connectivity enables flexible movement.
Office Professionals with Desk Phones
QD connectivity works with desk phones via compatible cables, ideal for organizations using traditional telephony or hybrid phone systems.
Why Choose This Product
For IT teams, the EncorePro 310's QD connectivity provides deployment flexibility—connect to desk phones with QD cables or add USB adapters for PC softphone integration. The durable construction and 30,000+ cycle QD connector reduce replacement costs, while the lightweight design and replaceable ear cushions minimize user complaints. Compatible with Avaya, Cisco, Genesys, and other major call center platforms.
Will This Work for Me?
Works With
- • Desk phones with RJ-9 headset port (via QD cable)
- • PC/Mac via USB adapter (sold separately)
- • Avaya, Cisco, Genesys, and other call center platforms
Requirements
- • QD-to-RJ9 cable for desk phone connection (sold separately)
- • USB adapter (DA70, DA80, DA85) for PC connection (sold separately)
Software
- • Plantronics Hub (optional, for USB adapter configurations)
Note
QD model requires separate cable or adapter. For plug-and-play USB, see EncorePro 310 USB-A (214568-01) or USB-C (214569-01).
What's in the Box
- Headset
- User guide