Poly EncorePro HW540 Convertible Headset | QD – 783P0AA#ABA
Poly EP 540 wQD Cnvrtbl HS TAA US
Certified Women-Owned
- 3-in-1 Convertible Design
- Noise-Canceling Microphone
- Wideband Audio · 150Hz-6.8kHz
- SoundGuard Hearing Protection
- Ultra-Lightweight · 22-32g
- Quick Disconnect · Universal Compatibility
Will this work for me?
View Requirements
Poly EP 540 wQD Cnvrtbl HS TAA US
Certified Women-Owned
- 3-in-1 Convertible Design
- Noise-Canceling Microphone
- Wideband Audio · 150Hz-6.8kHz
- SoundGuard Hearing Protection
- Ultra-Lightweight · 22-32g
- Quick Disconnect · Universal Compatibility
Will this work for me?
View RequirementsProduct Overview
Built for durability and reliability, the HW540 features laser-welded construction and metal joints engineered to withstand the demands of intensive daily use. SoundGuard technology provides acoustic protection by limiting sounds above 118 dBA, helping organizations meet OSHA and Noise at Work regulations. Wideband audio delivers clear, natural voice quality for professional conversations.
The Quick Disconnect (QD) connector provides walkaway convenience and compatibility with all Poly USB and desk phone audio processors and direct connect cables. This headset requires a separately purchased Poly audio processor or direct connect cable to connect to desk phones, or a USB audio processor to connect to a PC.
Choose the wearing style that works best for you throughout the day. Easily switch between configurations using the patent-pending C-Clip system for a secure, comfortable fit.
- • Over-the-head, over-the-ear, behind-the-neck styles
- • Adjustable headband and flexible ear hook
- • Can be worn on either ear
Ensure callers hear you clearly above background noise. Visual and tactile positioning guides help you find the optimal mic position for every call.
- • Flexible noise-canceling boom mic
- • Visual positioning guides
- • Optimized for voice clarity
Experience HD-quality voice conversations with natural, lifelike sound. Wideband audio provides clearer communication when used with a compatible wideband amplifier.
- • Bandwidth: 150Hz - 6800Hz
- • Voice-optimized frequency response
- • Compatible with wideband amplifiers
Protect your hearing throughout long shifts with acoustic limiting technology that meets OSHA and Noise at Work regulations.
- • Limits sounds above 118 dBA
- • OSHA/Noise at Work compliant
- • Anti-startle protection
Wear comfortably all day without fatigue. The lightest over-the-head headset in its class with soft foam ear cushions for extended comfort.
- • 22g (over-ear), 24g (behind-neck), 32g (over-head)
- • Soft foam ear cushion included
- • 6 axes of adjustment
Walk away from your desk without removing your headset. QD connector works with all Poly audio processors and direct connect cables.
- • Quick Disconnect (QD) connector
- • 890mm / 35in cable length
- • Compatible with all Poly QD adapters
Who Should Use This Product?
Contact Center Agents
Built for all-day comfort during extended call sessions with durable construction that minimizes breakages and downtime in high-volume environments.
Customer Service Representatives
Ideal for telephone-intensive roles requiring clear voice communication and the flexibility to choose a comfortable wearing style.
Help Desk & Technical Support
Perfect for support professionals who need reliable audio quality and the ability to stay aware of their surroundings with single-ear design.
Why Choose This Product
For IT administrators, the HW540 integrates with Poly Lens for device management when paired with compatible USB audio processors. The Quick Disconnect system enables easy deployment across workstations, while SoundGuard technology helps organizations maintain compliance with hearing safety regulations. Works seamlessly with Avaya, Genesys, Cisco, and other major call center platforms.
Will This Work for Me?
Works With
- • Windows, macOS
- • Avaya, Genesys, Cisco, and major call center platforms
- • Microsoft Teams, Zoom, Webex (with compatible adapter)
Requirements
- • Poly audio processor or direct connect cable for desk phones (sold separately)
- • Poly USB audio processor (DA45, DA70, DA80, or DA90) for PC connection (sold separately)
Software
- • Poly Lens or Plantronics Hub (optional, for device management with USB adapter)
Note
This is a QD headset—requires a separately purchased adapter or cable to connect to phones or computers. For USB-ready version, see EncorePro EP545.
What's in the Box
- Headset with ear speaker
- Over-the-head headband
- Behind-the-neck headband
- Over-the-ear ear loops (2 sizes)
- Foam ear cushion
- Quick start guide
- Carrying pouch