Poly EncorePro HW540 Convertible Headset | QD – 783P0AA#ABA

Product Overview

The Poly EncorePro HW540 (783P0AA#ABA) is a versatile 3-in-1 convertible headset designed for contact centers and high-volume call environments. This monaural headset offers three wearing styles—over-the-head, over-the-ear, and behind-the-neck—allowing users to customize their fit for all-day comfort. The flexible noise-canceling microphone with visual and tactile positioning guides ensures optimal voice pickup while reducing background noise.

Built for durability and reliability, the HW540 features laser-welded construction and metal joints engineered to withstand the demands of intensive daily use. SoundGuard technology provides acoustic protection by limiting sounds above 118 dBA, helping organizations meet OSHA and Noise at Work regulations. Wideband audio delivers clear, natural voice quality for professional conversations.

The Quick Disconnect (QD) connector provides walkaway convenience and compatibility with all Poly USB and desk phone audio processors and direct connect cables. This headset requires a separately purchased Poly audio processor or direct connect cable to connect to desk phones, or a USB audio processor to connect to a PC.

Who Should Use This Product?

Contact Center Agents

Built for all-day comfort during extended call sessions with durable construction that minimizes breakages and downtime in high-volume environments.

Customer Service Representatives

Ideal for telephone-intensive roles requiring clear voice communication and the flexibility to choose a comfortable wearing style.

Help Desk & Technical Support

Perfect for support professionals who need reliable audio quality and the ability to stay aware of their surroundings with single-ear design.

Why Choose This Product

The Poly EncorePro HW540 delivers exceptional versatility for contact centers and offices where comfort preferences vary across teams. The 3-in-1 convertible design means one headset model can satisfy different wearing preferences, simplifying procurement and inventory management. Durable laser-welded construction and metal joints reduce replacement costs and downtime.

For IT administrators, the HW540 integrates with Poly Lens for device management when paired with compatible USB audio processors. The Quick Disconnect system enables easy deployment across workstations, while SoundGuard technology helps organizations maintain compliance with hearing safety regulations. Works seamlessly with Avaya, Genesys, Cisco, and other major call center platforms.

Will This Work for Me?

Works With

  • Windows, macOS
  • Avaya, Genesys, Cisco, and major call center platforms
  • Microsoft Teams, Zoom, Webex (with compatible adapter)

Requirements

  • Poly audio processor or direct connect cable for desk phones (sold separately)
  • Poly USB audio processor (DA45, DA70, DA80, or DA90) for PC connection (sold separately)

Software

  • Poly Lens or Plantronics Hub (optional, for device management with USB adapter)

Note

This is a QD headset—requires a separately purchased adapter or cable to connect to phones or computers. For USB-ready version, see EncorePro EP545.

What's in the Box

  • Headset with ear speaker
  • Over-the-head headband
  • Behind-the-neck headband
  • Over-the-ear ear loops (2 sizes)
  • Foam ear cushion
  • Quick start guide
  • Carrying pouch

Technical Specifications

Primary Attributes

Active Noise Cancellation (ANC): No
Connectivity: Quick Disconnect (QD)
Corded / Wireless: Corded
Headset Speakers: Mono (One Ear)
Warranty: 24 months
Wearing Style: Over the Head, behind-the-ear, Behind the Neck
Wideband Audio: Yes

EncorePro QD Models (9)

View Poly EncorePro HW530 Mono Headset | QD | Over-the-Ear – 783P2AA#ABA
HW530, EncorePro Over Ear NC H-Top Headset,
Poly logo

EncorePro HW530

SKU: 783P2AA#ABA
Condition: New
Stock: 146
Quick Disconnect (QD) Quick Disconnect (QD)
$79.89
$141.05
Save $61.16
(43% off)
View Poly EncorePro HW520V Stereo Headset | QD | Voice Tube – 783P8AA#ABA
HW520V, EncorePro Binaural Voice Tube H-Top Headset,
Poly logo

EncorePro HW520V - QD

SKU: 783P8AA#ABA
Condition: New
Stock: 250+
Quick Disconnect (QD) Quick Disconnect (QD)
$83.24
$146.95
Save $63.71
(43% off)
View Poly EncorePro HW520 Stereo Headset | QD – 783P6AA#ABA
HW520, EncorePro Binaural NC H-Top Headset,
Poly logo

EncorePro HW520

SKU: 783P6AA#ABA
Condition: New
Stock: 250+
Quick Disconnect (QD) Quick Disconnect (QD)
$91.17
$160.95
Save $69.78
(43% off)
View Poly EncorePro HW710 Mono Headset | QD – 805H7AA#ABA
HW710, EncorePro Monaural NC H-Top Headset,
Poly logo

HW710

SKU: 805H7AA#ABA
Condition: New
Stock: 250+
Quick Disconnect (QD) Quick Disconnect (QD)
$102.50
$180.95
Save $78.45
(43% off)
View Poly EncorePro HW720 Stereo Headset | QD – 805H6AA#ABA
HW720, EncorePro Binaural NC H-Top Headset,
Poly logo

EncorePro HW720

SKU: 805H6AA#ABA
Condition: New
Stock: 250+
Quick Disconnect (QD) Quick Disconnect (QD)
$120.06
$211.95
Save $91.89
(43% off)
View Poly EncorePro EP320 Stereo Headset | QD – 77T26AA
EP320 QD, EncorePro, Binaural,
Poly logo

EP320

SKU: 77T26AA
Condition: New
Stock: 32
Quick Disconnect (QD) Quick Disconnect (QD)
$52.10
$87.95
Save $35.85
(41% off)
View Poly EncorePro HW510 Mono Headset | QD – 783Q1AA#ABA
HW510, EncorePro Monaural NC H-Top Headset,
Poly logo

EncorePro HW510

SKU: 783Q1AA#ABA
Condition: New
Stock: 250+
Quick Disconnect (QD) Quick Disconnect (QD)
$77.02
$135.95
Save $58.93
(43% off)
View Poly EncorePro EP310 Mono Headset | QD – 77T43AA
EP310 QD, EncorePro, Monaural,
Poly logo

EncorePro 310 - QD

SKU: 77T43AA
Condition: New
Stock: 93
Quick Disconnect (QD) Quick Disconnect (QD)
$44.25
$75.15
Save $30.90
(41% off)
View Poly EncorePro HW510V Mono Headset | QD | Voice Tube – 783Q3AA#ABA
HW510V, EncorePro Monaural Voice Tube H-Top Headset,
Poly logo

HW510V

SKU: 783Q3AA#ABA
Condition: New
Stock: 250+
Quick Disconnect (QD) Quick Disconnect (QD)
$64.55
$113.95
Save $49.40
(43% off)