Poly EncorePro HW720 Stereo Headset | QD – 805H6AA#ABA

Product Overview

The Poly EncorePro HW720 (805H6AA#ABA) is a premium stereo corded headset designed for contact center professionals and telephone-intensive users who demand exceptional audio clarity and all-day comfort. Featuring a noise-canceling microphone with wideband audio support up to 6,800 Hz, this headset ensures crystal-clear conversations where every word is heard correctly the first time.

Built with premium nylon composite materials and soft leatherette ear cushions, the HW720 delivers an ultra-lightweight design at just 78 grams while providing luxurious comfort for extended wear. The unique telescoping microphone boom ensures precise positioning and stays clear of the wearer's peripheral vision, while the reinforced headband provides exceptional durability for demanding call center environments.

The Quick Disconnect (QD) connection provides walkaway convenience and compatibility with all Poly USB adapters, desk phone audio processors, and direct connect cables. SoundGuard technology protects hearing by limiting sounds above 118 dBA, making this headset ideal for high-volume call environments where acoustic safety is essential.

Who Should Use This Product?

Contact Center Agents

Built for all-day comfort and superior audio clarity during extended call sessions in formal customer care centers and customer service organizations.

Telephone-Intensive Professionals

Ideal for employees who spend significant time on calls and need reliable, comfortable headsets that deliver clear conversations without fatigue.

Office Professionals

Perfect for business users who need to focus on callers without distraction, with dual-ear design blocking background noise from open office environments.

Why Choose This Product

The Poly EncorePro HW720 transforms customer interactions with exceptional audio clarity that ensures accurate voice transmission and fewer repeats. The noise-canceling microphone eliminates background noise so callers hear only your voice, reducing miscommunication of critical information like addresses and payment details. Dual-ear coverage keeps agents focused on conversations without distraction from surrounding office activity.

For IT administrators, the EncorePro 700 Series offers simplified deployment with universal Quick Disconnect compatibility across Poly's ecosystem of USB adapters and desk phone cables. When paired with the DA90 USB audio processor and Plantronics Manager Pro software, organizations gain centralized device management with detailed insights for tracking headset inventory and usage across the enterprise.

Will This Work for Me?

Works With

  • Windows, macOS
  • All major softphone platforms when used with compatible USB adapter
  • Traditional desk phones and IP phones with compatible direct connect cable

Requirements

  • Poly Quick Disconnect adapter, USB audio processor, or direct connect cable (sold separately)
  • For USB connectivity: DA80, DA85, or DA90 USB audio processor
  • For desk phone connectivity: Compatible Poly direct connect cable or amplifier

Software

  • Poly Lens or Plantronics Hub (optional, for firmware updates and customization)

Note

This is a Quick Disconnect headset—requires separate adapter or cable to connect to phone or PC. For built-in USB connectivity, see EncorePro HW725.

What's in the Box

  • Headset
  • Carry case
  • Clothing clip

Technical Specifications

Primary Attributes

Active Noise Cancellation (ANC): No
Connectivity: Quick Disconnect (QD)
Corded / Wireless: Corded
Headset Speakers: Stereo (Two Ear)
Wearing Style: Over the Head, On the Ear
Wideband Audio: Yes

EncorePro QD Models (9)

View Poly EncorePro HW530 Mono Headset | QD | Over-the-Ear – 783P2AA#ABA
HW530, EncorePro Over Ear NC H-Top Headset,
Poly logo

EncorePro HW530

SKU: 783P2AA#ABA
Condition: New
Stock: 146
Quick Disconnect (QD) Quick Disconnect (QD)
$79.89
$141.05
Save $61.16
(43% off)
View Poly EncorePro HW520V Stereo Headset | QD | Voice Tube – 783P8AA#ABA
HW520V, EncorePro Binaural Voice Tube H-Top Headset,
Poly logo

EncorePro HW520V - QD

SKU: 783P8AA#ABA
Condition: New
Stock: 250+
Quick Disconnect (QD) Quick Disconnect (QD)
$83.24
$146.95
Save $63.71
(43% off)
View Poly EncorePro HW540 Convertible Headset | QD – 783P0AA#ABA
HW540, EncorePro Convertible NC H-Top Headset,
Poly logo

EncorePro HW540

SKU: 783P0AA#ABA
Condition: New
Stock: 250+
Quick Disconnect (QD) Quick Disconnect (QD)
$87.20
$153.95
Save $66.75
(43% off)
View Poly EncorePro HW520 Stereo Headset | QD – 783P6AA#ABA
HW520, EncorePro Binaural NC H-Top Headset,
Poly logo

EncorePro HW520

SKU: 783P6AA#ABA
Condition: New
Stock: 250+
Quick Disconnect (QD) Quick Disconnect (QD)
$91.17
$160.95
Save $69.78
(43% off)
View Poly EncorePro HW710 Mono Headset | QD – 805H7AA#ABA
HW710, EncorePro Monaural NC H-Top Headset,
Poly logo

HW710

SKU: 805H7AA#ABA
Condition: New
Stock: 250+
Quick Disconnect (QD) Quick Disconnect (QD)
$102.50
$180.95
Save $78.45
(43% off)
View Poly EncorePro EP320 Stereo Headset | QD – 77T26AA
EP320 QD, EncorePro, Binaural,
Poly logo

EP320

SKU: 77T26AA
Condition: New
Stock: 32
Quick Disconnect (QD) Quick Disconnect (QD)
$52.10
$87.95
Save $35.85
(41% off)
View Poly EncorePro HW510 Mono Headset | QD – 783Q1AA#ABA
HW510, EncorePro Monaural NC H-Top Headset,
Poly logo

EncorePro HW510

SKU: 783Q1AA#ABA
Condition: New
Stock: 250+
Quick Disconnect (QD) Quick Disconnect (QD)
$77.02
$135.95
Save $58.93
(43% off)
View Poly EncorePro EP310 Mono Headset | QD – 77T43AA
EP310 QD, EncorePro, Monaural,
Poly logo

EncorePro 310 - QD

SKU: 77T43AA
Condition: New
Stock: 93
Quick Disconnect (QD) Quick Disconnect (QD)
$44.25
$75.15
Save $30.90
(41% off)
View Poly EncorePro HW510V Mono Headset | QD | Voice Tube – 783Q3AA#ABA
HW510V, EncorePro Monaural Voice Tube H-Top Headset,
Poly logo

HW510V

SKU: 783Q3AA#ABA
Condition: New
Stock: 250+
Quick Disconnect (QD) Quick Disconnect (QD)
$64.55
$113.95
Save $49.40
(43% off)