Poly EncorePro HW510 Mono Headset | QD – 783Q1AA#ABA

Product Overview

The Poly EncorePro HW510 (783Q1AA#ABA) is a monaural over-the-head headset designed for the demands of modern customer service centers and office environments. Featuring a next-generation noise-canceling microphone with visual and tactile positioning guides, this headset ensures precise microphone placement for clearer conversations and fewer missed words. The Quick Disconnect (QD) technology provides walkaway convenience and compatibility with all Poly QD adapters, USB audio processors, and desk phone direct connect cables.

Built for all-day comfort, the EncorePro 510 weighs just 52 grams and features soft foam ear cushions, an adjustable headband, and an included clothing clip for cord management. The laser-welded construction with aircraft-grade aluminum and metal joints delivers exceptional durability for call-intensive environments. Wideband audio support (up to 6,800 Hz) provides richer, clearer conversations while SoundGuard technology protects users from acoustic shock by limiting sounds to below 118 dBA, meeting OSHA and Noise at Work regulations.

The monaural design allows agents to keep one ear open for collaboration with coworkers and managers while maintaining focus on customer calls. Compatible with leading UC platforms including Microsoft Teams, Zoom, and Webex, the EncorePro 510 integrates seamlessly with Poly Lens for device management and firmware updates.

Who Should Use This Product?

Contact Center Agents

Ideal for telephone-intensive users in customer care centers, help desks, and telesales who need all-day comfort, clear audio, and durable construction for high call volumes.

Office Professionals

Perfect for business users who need to stay connected to calls while remaining aware of their surroundings and available for collaboration with colleagues.

Hybrid Workers

Suited for employees working from home or office who need reliable, comfortable headsets compatible with desk phones and PC softphones via Poly adapters.

Why Choose This Product

The Poly EncorePro HW510 delivers exceptional call clarity and all-day comfort for demanding contact center and office environments. The noise-canceling microphone ensures callers hear agents clearly above background noise, while wideband audio provides natural voice reproduction that reduces listening fatigue. The monaural design keeps one ear free for collaboration, making it ideal for team environments where agents need to communicate with supervisors and colleagues.

For IT administrators, the EncorePro 510 offers simplified deployment with universal QD compatibility across Poly's ecosystem of USB adapters and desk phone cables. The durable laser-welded construction and 2-year warranty minimize replacement costs and operational disruptions. Integration with Poly Lens enables centralized device management, firmware updates, and usage analytics across the organization.

Will This Work for Me?

Works With

  • Windows, macOS
  • Microsoft Teams, Zoom, Webex, Google Meet, and other UC platforms
  • Desk phones with Poly QD direct connect cables

Requirements

  • Poly QD adapter or direct connect cable (sold separately)
  • USB audio processor (DA70, DA75, DA80, DA85) for PC connection
  • Direct connect cable or amplifier (M22) for desk phone connection

Software

  • Poly Lens (optional, for firmware updates and device management)

Note

This headset requires a separate adapter or cable to connect to phones or PCs. For binaural (dual-ear) version, see EncorePro HW520 (783P6AA#ABA).

What's in the Box

  • EncorePro HW510 headset
  • Clothing clip
  • Quick start guide

Technical Specifications

Primary Attributes

Active Noise Cancellation (ANC): No
Connectivity: Quick Disconnect (QD)
Corded / Wireless: Corded
Headset Speakers: Mono (One Ear)
Warranty: 24 months
Wearing Style: Over the Head, On the Ear
Wideband Audio: Yes

EncorePro QD Models (9)

View Poly EncorePro HW530 Mono Headset | QD | Over-the-Ear – 783P2AA#ABA
HW530, EncorePro Over Ear NC H-Top Headset,
Poly logo

EncorePro HW530

SKU: 783P2AA#ABA
Condition: New
Stock: 146
Quick Disconnect (QD) Quick Disconnect (QD)
$79.89
$141.05
Save $61.16
(43% off)
View Poly EncorePro HW520V Stereo Headset | QD | Voice Tube – 783P8AA#ABA
HW520V, EncorePro Binaural Voice Tube H-Top Headset,
Poly logo

EncorePro HW520V - QD

SKU: 783P8AA#ABA
Condition: New
Stock: 250+
Quick Disconnect (QD) Quick Disconnect (QD)
$83.24
$146.95
Save $63.71
(43% off)
View Poly EncorePro HW540 Convertible Headset | QD – 783P0AA#ABA
HW540, EncorePro Convertible NC H-Top Headset,
Poly logo

EncorePro HW540

SKU: 783P0AA#ABA
Condition: New
Stock: 250+
Quick Disconnect (QD) Quick Disconnect (QD)
$87.20
$153.95
Save $66.75
(43% off)
View Poly EncorePro HW520 Stereo Headset | QD – 783P6AA#ABA
HW520, EncorePro Binaural NC H-Top Headset,
Poly logo

EncorePro HW520

SKU: 783P6AA#ABA
Condition: New
Stock: 250+
Quick Disconnect (QD) Quick Disconnect (QD)
$91.17
$160.95
Save $69.78
(43% off)
View Poly EncorePro HW710 Mono Headset | QD – 805H7AA#ABA
HW710, EncorePro Monaural NC H-Top Headset,
Poly logo

HW710

SKU: 805H7AA#ABA
Condition: New
Stock: 250+
Quick Disconnect (QD) Quick Disconnect (QD)
$102.50
$180.95
Save $78.45
(43% off)
View Poly EncorePro HW720 Stereo Headset | QD – 805H6AA#ABA
HW720, EncorePro Binaural NC H-Top Headset,
Poly logo

EncorePro HW720

SKU: 805H6AA#ABA
Condition: New
Stock: 250+
Quick Disconnect (QD) Quick Disconnect (QD)
$120.06
$211.95
Save $91.89
(43% off)
View Poly EncorePro EP320 Stereo Headset | QD – 77T26AA
EP320 QD, EncorePro, Binaural,
Poly logo

EP320

SKU: 77T26AA
Condition: New
Stock: 32
Quick Disconnect (QD) Quick Disconnect (QD)
$52.10
$87.95
Save $35.85
(41% off)
View Poly EncorePro EP310 Mono Headset | QD – 77T43AA
EP310 QD, EncorePro, Monaural,
Poly logo

EncorePro 310 - QD

SKU: 77T43AA
Condition: New
Stock: 93
Quick Disconnect (QD) Quick Disconnect (QD)
$44.25
$75.15
Save $30.90
(41% off)
View Poly EncorePro HW510V Mono Headset | QD | Voice Tube – 783Q3AA#ABA
HW510V, EncorePro Monaural Voice Tube H-Top Headset,
Poly logo

HW510V

SKU: 783Q3AA#ABA
Condition: New
Stock: 250+
Quick Disconnect (QD) Quick Disconnect (QD)
$64.55
$113.95
Save $49.40
(43% off)