Poly EncorePro HW510 Mono Headset | QD – 783Q1AA#ABA
Poly EP 510 wQD MHS TAA US
Certified Women-Owned
- Noise-Canceling Microphone · Positioning Guides
- Wideband Audio · Up to 6.8kHz
- Quick Disconnect · Walkaway Convenience
- 52g Lightweight · All-Day Comfort
- SoundGuard · Hearing Protection
- Laser-Welded · Durable Construction
Will this work for me?
View Requirements
Poly EP 510 wQD MHS TAA US
Certified Women-Owned
- Noise-Canceling Microphone · Positioning Guides
- Wideband Audio · Up to 6.8kHz
- Quick Disconnect · Walkaway Convenience
- 52g Lightweight · All-Day Comfort
- SoundGuard · Hearing Protection
- Laser-Welded · Durable Construction
Will this work for me?
View RequirementsProduct Overview
Built for all-day comfort, the EncorePro 510 weighs just 52 grams and features soft foam ear cushions, an adjustable headband, and an included clothing clip for cord management. The laser-welded construction with aircraft-grade aluminum and metal joints delivers exceptional durability for call-intensive environments. Wideband audio support (up to 6,800 Hz) provides richer, clearer conversations while SoundGuard technology protects users from acoustic shock by limiting sounds to below 118 dBA, meeting OSHA and Noise at Work regulations.
The monaural design allows agents to keep one ear open for collaboration with coworkers and managers while maintaining focus on customer calls. Compatible with leading UC platforms including Microsoft Teams, Zoom, and Webex, the EncorePro 510 integrates seamlessly with Poly Lens for device management and firmware updates.
Ensure crystal-clear voice transmission in busy environments. Visual and tactile positioning guides help agents quickly place the microphone in the optimal position for every call.
- • Flexible noise-canceling boom microphone
- • 290° omnidirectional mic rotation
- • Visual and tactile positioning feedback
Experience richer, clearer conversations that reduce listening fatigue during extended call sessions. Wideband audio delivers natural voice reproduction for improved comprehension.
- • Wideband audio up to 6,800 Hz
- • Speaker frequency: 100Hz - 6.8kHz
- • 160Ω impedance
Step away from your desk without removing your headset. QD technology provides instant disconnect and reconnect with any Poly QD-compatible adapter or cable.
- • Poly Quick Disconnect connector
- • Compatible with all Poly QD adapters
- • Works with USB and desk phone processors
Stay comfortable through extended shifts with an ultra-lightweight design and premium materials. Soft ear cushions and adjustable headband provide a personalized fit.
- • 52g headset weight
- • Soft foam ear cushion
- • Adjustable headband with clothing clip
Protect your hearing from sudden loud sounds and acoustic shock. SoundGuard technology limits audio to safe levels while meeting workplace safety regulations.
- • Acoustic limiting below 118 dBA
- • OSHA/Noise at Work compliant
- • Maximum SPL: 118 dB
Built to withstand the rigors of 24/7 call center environments. Aircraft-grade aluminum and metal joints ensure long-term reliability and minimize operational disruptions.
- • Laser-welded construction
- • Aircraft-grade aluminum
- • Metal joints for durability
Who Should Use This Product?
Contact Center Agents
Ideal for telephone-intensive users in customer care centers, help desks, and telesales who need all-day comfort, clear audio, and durable construction for high call volumes.
Office Professionals
Perfect for business users who need to stay connected to calls while remaining aware of their surroundings and available for collaboration with colleagues.
Hybrid Workers
Suited for employees working from home or office who need reliable, comfortable headsets compatible with desk phones and PC softphones via Poly adapters.
Why Choose This Product
For IT administrators, the EncorePro 510 offers simplified deployment with universal QD compatibility across Poly's ecosystem of USB adapters and desk phone cables. The durable laser-welded construction and 2-year warranty minimize replacement costs and operational disruptions. Integration with Poly Lens enables centralized device management, firmware updates, and usage analytics across the organization.
Will This Work for Me?
Works With
- • Windows, macOS
- • Microsoft Teams, Zoom, Webex, Google Meet, and other UC platforms
- • Desk phones with Poly QD direct connect cables
Requirements
- • Poly QD adapter or direct connect cable (sold separately)
- • USB audio processor (DA70, DA75, DA80, DA85) for PC connection
- • Direct connect cable or amplifier (M22) for desk phone connection
Software
- • Poly Lens (optional, for firmware updates and device management)
Note
This headset requires a separate adapter or cable to connect to phones or PCs. For binaural (dual-ear) version, see EncorePro HW520 (783P6AA#ABA).
What's in the Box
- EncorePro HW510 headset
- Clothing clip
- Quick start guide