Poly EncorePro HW530 Mono Headset | QD | Over-the-Ear – 783P2AA#ABA
Poly EP 530 wQD Discreet HS TAA US
Certified Women-Owned
- Ultralight 22g Design
- Noise-Canceling Microphone
- Wideband Audio · Voice-Optimized
- SoundGuard Hearing Protection
- Quick Disconnect · Universal Compatibility
- Durable Construction
Will this work for me?
View Requirements
Poly EP 530 wQD Discreet HS TAA US
Certified Women-Owned
- Ultralight 22g Design
- Noise-Canceling Microphone
- Wideband Audio · Voice-Optimized
- SoundGuard Hearing Protection
- Quick Disconnect · Universal Compatibility
- Durable Construction
Will this work for me?
View RequirementsProduct Overview
Built for intensive use, the HW530 features laser-welded construction and aircraft-grade aluminum joints engineered for long-term reliability. The Quick Disconnect (QD) connector provides walkaway convenience and compatibility with all Poly USB and desk phone audio processors and direct connect cables. SoundGuard technology protects users from acoustic shock by limiting sounds to below 118 dBA, helping organizations meet OSHA and Noise at Work regulations.
The over-the-ear design allows agents to keep one ear open for communication with colleagues and supervisors while maintaining focus on customer calls. Includes both small (88mm) and large (92mm) ear hooks for a customized fit, plus a soft foam ear cushion that can be easily replaced to extend headset life.
The lightest headset in its class ensures all-day wearing comfort without fatigue. Agents stay fresh and focused throughout extended shifts.
- • 22 grams / 0.78 oz headset weight
- • Over-the-ear wearing style
- • Soft foam ear cushion included
Next-generation flexible microphone with visual and tactile positioning guides reduces background noise and interference for fewer missed words and better caller experience.
- • Noise-canceling microphone technology
- • 290° microphone boom rotation
- • Visual positioning guides for optimal placement
High-definition audio delivers clearer conversations and reduces listening fatigue. Voice-optimized frequency response focuses on the sound of voices for enhanced clarity.
- • Wideband audio up to 6,800 Hz
- • Voice-optimized frequency response
- • 150 Hz - 6,800 Hz bandwidth
Acoustic-limiting technology protects users from sudden loud sounds and helps organizations meet OSHA and Noise at Work regulations.
- • Acoustic limiting below 118 dBA
- • OSHA/Noise at Work compliant
- • Protects against acoustic shock
Walk away from your desk with a click. QD technology provides seamless compatibility with all Poly USB and desk phone audio processors and direct connect cables.
- • Poly Quick Disconnect (QD) connector
- • 890mm / 35in cable length
- • Compatible with all Poly QD adapters
Built for 24/7 contact center environments with laser-welded construction and aircraft-grade aluminum joints. Designed to withstand years of intensive use.
- • Laser-welded construction
- • Aircraft-grade aluminum joints
- • 2-year manufacturer warranty
Who Should Use This Product?
Contact Center Agents
Ideal for telephone-intensive users in customer care centers, help desks, and telesales environments who need all-day comfort and clear audio for extended call sessions.
Customer Service Representatives
Perfect for busy office environments where agents need a headset that's easy to put on and take off while maintaining one ear open for colleague communication.
IT Administrators
Durable, reliable headsets with universal QD compatibility reduce support tickets and replacement costs while meeting workplace safety regulations.
Why Choose This Product
For IT teams, the HW530's laser-welded construction and aircraft-grade aluminum joints mean fewer replacements and lower total cost of ownership. Universal Quick Disconnect compatibility works with existing Poly infrastructure, while SoundGuard hearing protection helps organizations maintain OSHA compliance. The replaceable ear cushions extend headset life, maximizing your investment in contact center equipment.
Will This Work for Me?
Works With
- • Windows, macOS
- • All major UC platforms when used with compatible adapter
Requirements
- • Poly audio processor, amplifier, or direct connect cable (sold separately)
- • For PC: Poly DA90 USB audio processor or compatible USB adapter
- • For desk phone: Compatible direct connect cable or amplifier
Software
- • Poly Lens (optional, for device management with USB adapters)
Note
This is a QD headset—requires separate adapter for PC or phone connection. For USB-ready version, see EncorePro 515 USB.
What's in the Box
- EncorePro HW530 headset
- Small ear hook (88mm)
- Large ear hook (92mm)
- Foam ear cushion
- Clothing clip
- Quick start guide