Poly EncorePro EP320 Stereo Headset | QD – 77T26AA
EP320
Poly EP 320 wQD BHS TAA
MPN: 77T26AA
|
Condition: New
|
Checking...
Your Price
$52.10
MSRP: $87.95
Your Savings
$35.85
40.8% off MSRP
Certified Women-Owned
- Noise-Canceling Microphone · Flexible Boom
- Stereo Audio · Dual-Ear Design
- SoundGuard Hearing Protection
- All-Day Comfort · Lightweight Design
- Quick Disconnect · Proven Durability
- Voice-Optimized Frequency Response
Will this work for me?
View Requirements
EP320
Poly EP 320 wQD BHS TAA
MPN: 77T26AA
|
Condition: New
|
Checking...
Your Price
$52.10
MSRP: $87.95
Your Savings
$35.85
40.8% off MSRP
Certified Women-Owned
- Noise-Canceling Microphone · Flexible Boom
- Stereo Audio · Dual-Ear Design
- SoundGuard Hearing Protection
- All-Day Comfort · Lightweight Design
- Quick Disconnect · Proven Durability
- Voice-Optimized Frequency Response
Will this work for me?
View RequirementsProduct Overview
The Poly EncorePro EP320 (77T26AA) is a professional-grade stereo headset designed for contact centers and customer service environments. Featuring a 4mm unidirectional noise-canceling microphone on a flexible boom, this headset ensures your voice comes through clearly while blocking out background noise from busy office environments. The dual-ear stereo design helps agents focus by reducing ambient distractions, leading to better customer interactions and improved productivity.
Built for all-day comfort, the EncorePro 320 features soft, replaceable foam ear cushions and a lightweight design that won't cause fatigue during extended shifts. The fold-flat earpieces make storage convenient, while the Quick Disconnect (QD) connector—tested to over 30,000 cycles—provides proven durability and flexibility for hot-desking environments. Voice-optimized frequency response dynamically switches between telecom mode (200Hz-6.8kHz) and multimedia mode (50Hz-8kHz) for clearer, more accurate conversations.
SoundGuard acoustic limiting technology protects agents' hearing by limiting sounds to below 118 dBA, helping organizations meet workplace noise regulations. The QD interface connects to desk phones via Poly audio processors or direct connect cables (sold separately), making it compatible with virtually any enterprise phone system.
Built for all-day comfort, the EncorePro 320 features soft, replaceable foam ear cushions and a lightweight design that won't cause fatigue during extended shifts. The fold-flat earpieces make storage convenient, while the Quick Disconnect (QD) connector—tested to over 30,000 cycles—provides proven durability and flexibility for hot-desking environments. Voice-optimized frequency response dynamically switches between telecom mode (200Hz-6.8kHz) and multimedia mode (50Hz-8kHz) for clearer, more accurate conversations.
SoundGuard acoustic limiting technology protects agents' hearing by limiting sounds to below 118 dBA, helping organizations meet workplace noise regulations. The QD interface connects to desk phones via Poly audio processors or direct connect cables (sold separately), making it compatible with virtually any enterprise phone system.
Benefits
Ensure customers hear you clearly, not your coworkers. The flexible boom positions the microphone precisely where you need it for optimal voice pickup.
Key Specs
- • 4mm unidirectional noise-canceling microphone
- • Flexible positioning boom
- • Voice-optimized frequency response
Benefits
Block out office distractions and stay focused on your customer. Dual speakers help agents concentrate in busy contact center environments.
Key Specs
- • 28mm drivers in each ear
- • 32 Ohm impedance
- • Frequency response: 50Hz-8kHz (multimedia)
Benefits
Protect your hearing during long shifts. Acoustic limiting technology prevents sudden loud sounds from causing discomfort or damage.
Key Specs
- • Limits sounds to below 118 dBA
- • Acoustic shock protection
- • Helps meet Noise at Work regulations
Benefits
Stay comfortable through extended shifts without fatigue. Soft ear cushions and balanced weight distribution make all-day wear effortless.
Key Specs
- • Weight: 105g (3.7oz)
- • Soft, replaceable foam ear cushions
- • Fold-flat earpieces for storage
Benefits
Step away from your desk without ending the call. QD connector puts calls on hold when disconnected and reconnects instantly when you return.
Key Specs
- • QD tested to over 30,000 cycles
- • Hot-desk ready
- • Compatible with Poly audio processors and cables
Benefits
Conversations sound clearer and more natural. Dynamic frequency switching optimizes audio for voice calls or multimedia content.
Key Specs
- • Telecom mode: 200Hz-6.8kHz
- • Multimedia mode: 50Hz-8kHz
- • Wideband audio support
Who Should Use This Product?
Contact Center Agents
Designed for intensive phone users in formal customer care centers who need all-day comfort, reliable audio quality, and hearing protection during extended shifts.
Customer Service Representatives
Ideal for customer service organizations requiring clear voice communication and noise cancellation to ensure accurate, professional interactions.
Hot-Desk Environments
Perfect for shared workstation setups where agents need to quickly connect and disconnect headsets throughout the day without disrupting calls.
Why Choose This Product
The Poly EncorePro EP320 delivers the audio quality and durability contact centers demand at an exceptional value. The noise-canceling microphone ensures customers hear agents clearly without background office chatter, while stereo audio helps agents focus on conversations in busy environments. SoundGuard technology protects hearing during long shifts, helping organizations meet workplace safety regulations.
For IT teams, the EncorePro 320 offers proven reliability with QD connectors tested to over 30,000 cycles and compatibility with existing Poly audio processors and cables. The replaceable ear cushions extend headset lifespan, reducing total cost of ownership. Lightweight construction and all-day comfort mean fewer complaints from agents and better customer service outcomes.
For IT teams, the EncorePro 320 offers proven reliability with QD connectors tested to over 30,000 cycles and compatibility with existing Poly audio processors and cables. The replaceable ear cushions extend headset lifespan, reducing total cost of ownership. Lightweight construction and all-day comfort mean fewer complaints from agents and better customer service outcomes.
Will This Work for Me?
Works With
- • Desk phones via Poly audio processors or direct connect cables
- • Softphones from Avaya, Cisco, and other UC platforms (with USB adapter)
Requirements
- • Poly direct connect cable or audio processor (sold separately)
- • Compatible desk phone with headset port
Note
This is the QD (Quick Disconnect) version for desk phones. For USB-A connectivity, see 214570-01 (767G0AA). For USB-C, see 214571-01.
What's in the Box
- Headset
- User guide
Technical Specifications
Primary Attributes
Active Noise Cancellation (ANC):
No
Connectivity:
Quick Disconnect (QD)
Corded / Wireless:
Corded
Headset Speakers:
Stereo (Two Ear)
Warranty:
24 months
Wearing Style:
Over the Head, On the Ear
Wideband Audio:
Yes
Audio
Active Noise Cancellation (ANC):
No
Headset Speakers:
Stereo (Two Ear)
Wideband Audio:
Yes
Acoustic Shock Protection:
Yes
Hearing Protection:
SoundGuard
Speaker Bandwidth (Music):
50Hz - 8kHz
Speaker Bandwidth (Talking):
200Hz - 6.8kHz
Speaker Size:
28 mm
Connectivity
Corded / Wireless:
Corded
Connectivity:
Quick Disconnect (QD)
General
Warranty:
24 months
Microphone
Microphone Count:
1 microphones
Microphone Noise Reduction:
Noise-canceling
Microphone Type:
4 mm unidirectional noise cancelling microphone
Physical Traits
Wearing Style:
Over the Head, On the Ear
Color:
Black
Ear Cushion Material:
Foam
Ear Cushion Replaceable:
Yes
Item Weight:
105 g
EncorePro QD Models (9)
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View Poly EncorePro HW540 Convertible Headset | QD – 783P0AA#ABA
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View Poly EncorePro HW520 Stereo Headset | QD – 783P6AA#ABA
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View Poly EncorePro HW710 Mono Headset | QD – 805H7AA#ABA
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View Poly EncorePro HW720 Stereo Headset | QD – 805H6AA#ABA
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View Poly EncorePro HW510 Mono Headset | QD – 783Q1AA#ABA
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View Poly EncorePro EP310 Mono Headset | QD – 77T43AA
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View Poly EncorePro HW510V Mono Headset | QD | Voice Tube – 783Q3AA#ABA
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